Blank Months. Need to refresh each time

[castledesign]

hello. Love the plugin. I am having trouble with the calendar on this site http://elthampub.com.au/ when i go to the following month or go back to the previous month the calendar is blank until i click ‘refresh’ on the page. I am hapy to do this but all of the customers which just think there is nothing on. how can i get around it? thank you very much

[Barry]

Hmm, that must be annoying.

I do see you already tried our default troubleshooting steps (deactivating all other plugins and switching to a default, unmodified theme such as Twenty Twelve) which is fantastic – thanks for giving that a try 🙂

Can you confirm what the outcome of that test was? Did you manage to narrow this down to a conflict with anything?

[castledesign]

Hey Barry. Your profile picture really suits your reply 😉
Hmmmm..

Yes, I deactivated all plugins (except the calendar ones) and the same thing happens.. each month is blank until refreshed. i did it twice to be sure. Thank you for your help 🙂

[Barry]

Yes, I deactivated all plugins (except the calendar ones) and the same thing happens..

I’m sorry to be a pedant about this … but did you additionally switch to a default, unmodified theme such as Twenty Thirteen?

[castledesign]

Hi Barry. Thanks for your reply and double checking that. You are right. when i use twenty thirteen the calendar works ok. should i contact the theme developer about this?

[castledesign]

sorry! another quick question (should i start another support ticket?) my calendar will only display 3 events per day. i need to show more.. is this possible?

[Barry]

Hi Barry. Thanks for your reply and double checking that. You are right. when i use twenty thirteen the calendar works ok. should i contact the theme developer about this?

That is definitely worthwhile. Can I ask what your theme is / who the author is, though, in case we have any notes that might help?

sorry! another quick question (should i start another support ticket?) my calendar will only display 3 events per day. i need to show more.. is this possible?

Generally it’s best to create a new thread – but if you look at the Events > Settings > Display admin screen you should find a setting that will help (“Month view events per day”) 🙂

Please note I am travelling on Tuesday/Wednesday so there may be a slightly longer delay than normal before I can next reply.

[wpdesignpro]

So I was looking at the thread for my theme and found a suggestion that identified the problem.
If I forbid cufon font replacement throughout my theme, the calendar works just fine. Considering cufon is how my site is styled, this isn’t a realistic fix for me.

Any ideas on how to get the plugin to play nice?

[castledesign]

Thanks Barry! the ‘month view events display’ worked perfectly!
The theme i am using is LinguiniVersion: 2.1.3 By Pavel Richter / Grand Pixels.
I will contact them now and send them to this thread. Please let me know if you come up with anything in the mean time! Thank you!

[Barry]

Hi wpdesignpro:

So I was looking at the thread for my theme and found a suggestion that identified the problem.
If I forbid cufon font replacement throughout my theme, the calendar works just fine. Considering cufon is how my site is styled, this isn’t a realistic fix for me.

Would you mind creating a new thread of your own?

The theme i am using is LinguiniVersion: 2.1.3 By Pavel Richter / Grand Pixels.
I will contact them now and send them to this thread. Please let me know if you come up with anything in the mean time! Thank you!

Hmm ok – unfortunately I’m not finding anything specific that might help in this case (and I’d be surprised if this relates to an issue with Cufon fonts as in wpdesignpro’s case). It could be worth specifically asking the theme authors/support techs if they have set up any query filters or have custom queries that run on each page.

I’d love to hear if they are able to identify the problem 🙂

[castledesign]

Hi Team, I have contacted the theme’s author but have not heard back 🙁
I was wondering if anyone had any ideas on how I can fix this, otherwise I am going to have to find another calendar plugin to use.. Not a threat by any means.. just the client really needs this to work and I dont know what else to do.. Thank you in advance for your help 🙂

[Barry]

I’m afraid we don’t have anything else to suggest at this time – I think realistically getting support from the theme author is likely to be the best path forward here.

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