[Barry]

Hi – great question.

Pooling inventory for all tickets that belong to a specific event is certainly a popular request but, I’m afraid, has not yet been implemented.

It wouldn’t be impossible to work around this with a customization or two, but that unfortunately isn’t something we can walk you through here on the forum.

[Barry]

Hi – sorry to hear you’re hitting difficulties.

Just to confirm, did you also pass your additional data into the template data function? For instance, within the data-tribejson attribute you would need:

echo tribe_events_template_data( $post, $additional_data )

 

[Barry]

That’s strange. Can I ask if you’ve had an opportunity to run through our complete troubleshooting steps? Just to summarize, they are as follows:

• Please ensure The Events Calendar/Events Calendar PRO are up-to-date
• Deactivate all other plugins
• Switch to a fresh, unmodified copy of a default theme such as Twenty Thirteen
• Now test and see if the problem remains

If that solves the problem the next step is to start reactivating everything and test at each stage to see if the problem returns – this is a great way of uncovering conflicts.

This is an issue that appears to be new (it’s started coming up in the last week or two, but wasn’t having issues before that).

So did anything change at that point? For instance, were our plugins updated and/or were any settings changed or your theme/other plugins updated at the same time?

[Barry]

Hi – great question!

All sorts of things are possible. Depending on how you’re putting your site together you might simply make use of our widgets to embed events content within the front page.

Other that that, you could conceivably make use of plugins like Event Rocket (not officially supported) to either make the main events page the front page of the blog (you could then build around this) or else to use some of the other shortcode-based methods of embedding events.

Does that help?

[Barry]

Well, the absence of the event titles (in month view for example) seems to be something your theme has done deliberately – unless of course you or someone else modified the theme stylesheet. But I do clearly see this rule in themes/campaign/style.css:

.events-archive .entry-title {
	display: none;
}

There are actually a number of rules targeting The Events Calendar from within here – so perhaps it would be worth talking to the theme author (or, if you modified the stylesheet yourself/via a developer perhaps ask them for an explanation as it is clearly causing some issues).

To work around it though one approach could be to create a custom tribe-events/tribe-events.css stylesheet, and add the following rules which should get you a little closer (and should also eliminate some of those extra lines, though retains some that are included intentionally by our plugin):

.events-archive .entry-title { 
    border: 0;
    display: block;
}

Then, our home page was meant to pull through the top three events from the calendar with a ‘click here for more events’, but it doesn’t.

OK – so you mean in the event list widget? We can definitely look into this, but if you could create a new thread for this problem that would be appreciated as we do try hard to stick to one issue per-thread.

Thanks – and let me know if the above CSS code helps with the display issues 🙂

[Barry]

You don’t need WooCommerce to run EDD Tickets, all you need is EDD (and of course The Events Calendar) 🙂

Let’s continue to discuss this last remaining issue in the other thread you created for that purpose, though, and I’ll close this one to avoid confusion.

Thanks again!

[Barry]

OK – so it’s basically no longer a problem with your new configuration which is great. In that case I’ll go ahead and close this thread and we can continue to discuss the remaining problem (which looks like an SSL issue) over in the other thread you created.

Thanks again!

[Barry]

My pleasure – glad it helped!

I’ll go ahead and close this thread but if we can help with anything else please don’t hesitate to create new threads as needed and one of the team will be only too happy to help.

Also – if you have a moment to spare – we’d love to hear your thoughts on The Events Calendar over on our plugin review page.

Thanks again!

[Barry]

Actually, this is working great on the single-event.php page from above, but doesn’t work in the loop for the /list/single-event.php page where I have other content I want removed if the event has passed.

It basically should work, but it’s very hard to assist without knowing what exactly you have tried. Certainly if I apply the same technique to list/single-event.php and hide the schedule details (the date and time) whenever an event has passed it works – the schedule details display on upcoming event pages but are hidden if I page back to past events.

 

[Barry]

Fantastic 🙂

I’ll go ahead and close this thread in that case. If we can help with anything else, though, please don’t hesitate to create new threads as needed and one of the team will be only too happy to help.

That apart, if you have a moment and wished to leave a review on our plugin review page we’d love to hear from you – thanks again!

[Barry]

Hi!

I’m sure basing this off tags is possible and the basic approach wouldn’t be radically different from what I outlined: that said, it is a sufficiently complex customization that we can’t walk you through it here on the forum.

I’m afraid I don’t know of any existing snippets that are out in the open and would show you the way forward here, but it could be worth spending some time searching against various different keywords as I may simply have failed to hit the right ones – and indeed a broader search might give you some actual code that is close enough that you can work from it and adapt it.

Beyond that, what I’d suggest if you want to see this in a future release is posting a feature request: this is super helpful as it also allows other users to comment on the idea and potentially upvote it, giving us a good indication of how much demand might exist.

I do not mind if its a paid job just trying to get an idea of costs here as this is something we possible will need in the future regardless of now.

Unfortunately I can’t give an idea of the potential costs if you choose to hire a developer for this one – their rates and how quickly they can accomplish this vary a lot (and it isn’t something Modern Tribe would typically take on as paid work, I’m afraid).

I hope that clarifies things – and please do post that feature request! I don’t think there’s much more we can do right now here on the forums though and will go ahead and close out the thread.

[Barry]

Hi calsaul, sorry you’re hitting further difficulties.

So EDD is trying to serve the checkout page over an SSL connection for security reasons – however, something is either wrong with your SSL configuration or else you do not have an SSL certificate.

Really there are two avenues to explore:

• Work with your host to resolve the SSL issue and/or purchase and install an SSL certificate if you don’t already have one
• Reconfigure EDD so as not to use an SSL connection during checkout (this may mean using a different payment gateway than your current one)

It doesn’t however look like a problem with EDD Tickets itself, so depending on which path you take this is really going to be something where reaching out to your host or else the EDD crew would be the best way forward as they are in the best position to advise you.

Thanks again!

 

[Barry]

There’s nothing like that built-in, I’m afraid, so you’d have to code such a solution yourself. That said, we are always on the look out for new feature requests if you’re game to post one (either for this as a prospective feature, or else a tutorial to make this happen, or both!).

I don’t think there’s much more we can do to assist on this one right now so I’ll go ahead and close our the thread, but please don’t hesitate to create new threads as needed if we can help with anything else.

Thanks again!

[Barry]

Hi Jessie (and thanks Greg)!

You haven’t shared the site URL (possibly because you originally posted in presales) but that might be helpful here as sometimes we can identify bugs upon looking at your site. Certainly what you’re describing shouldn’t occur and isn’t something we are seeing widespread reports of.

Would you be able to share your URL with us (as a private reply if you prefer)?

Thanks!

[Barry]

Hi – I’m sorry it’s not working for you.

Certainly it should result in a number of events being generated and they should all be visible unless for instance you’ve configured things to only show the first upcoming recurring event in event listings (though it looks like you’ve currently made this something the user controls).

On looking at your main events page and the event that is listed it actually looks like something is breaking – ie, the page is terminating early (could be due to a fatal error) so that is worth exploring in the first instance. Can you access your server’s error logs and are you seeing anything of note in there?

YES, I’ve deactivated all other plugins to check for a plugin conflict.
YES, I’ve reverted to the 2011 default WordPress theme (with other plugins still deactivated) to check for a theme conflict.

Thanks also for running through the above troubleshooting steps: under those conditions (ie, with no other plugins running and only a default, unmodified theme), did the same problem still occur or – if you take things back to that state and create a new recurring event – does it then work as expected?

 

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