Cannot see details in the cart

[calsaul]

Hi Barry – back to the drawing board and no whingeing allowed! So the plugins EDD didn’t work with our current flexform template – we open up a new basic wp site http://calsaulevents.com/events/ to link into the events menu on original site http://calmakesuthink.com/ which works (great news)… However, we get to the tickets and when adding to cart, we get this message – This page can’t be displayed = Ta Dah Moment gone flat 🙂 so the solution will be [feel free to step in] to see if we have missed something within the already set template

[Brook]

Howdy calsaul,

I just assigned this topic to Barry so he can pick up where you left off. Thanks for posting!

– Brook

[Barry]

Hi calsaul, sorry you’re hitting further difficulties.

So EDD is trying to serve the checkout page over an SSL connection for security reasons – however, something is either wrong with your SSL configuration or else you do not have an SSL certificate.

Really there are two avenues to explore:

• Work with your host to resolve the SSL issue and/or purchase and install an SSL certificate if you don’t already have one
• Reconfigure EDD so as not to use an SSL connection during checkout (this may mean using a different payment gateway than your current one)

It doesn’t however look like a problem with EDD Tickets itself, so depending on which path you take this is really going to be something where reaching out to your host or else the EDD crew would be the best way forward as they are in the best position to advise you.

Thanks again!

 

[calsaul]

Thanks for your support with these issues. We have tried several different ways to run both plugins and they’re just not working for us, which is a shame as it was a lovely idea to use them but alas we give in. We have now bought the church event theme which seems to be linked with you also. How do we request a refund for both plugins – wishing you well Cal 🙂

[Barry]

I’m sorry to hear that, Cal, but please feel free to email us at pro (at) tri (dot) be with your request. Please also include a copy of the purchase receipt and a link to the thread, just to help give some context to the team member handling your request.

Thanks again and I’m sorry it didn’t work out on this occasion.

[Author]

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