[Barry]

Hi Phil,

I’m sorry that didn’t quite work for you. Interestingly, it does work for me and the @ symbol is removed. It might simply be that you need to tinker a little with the function I provided earlier to get the best results in your specific case – you might for instance want to increment or decrement the $split variable one or more times.

Unfortunately, I think at this point we’ll have to leave it to you to iron out the last few details. Thanks again for posting and good luck with the rest of the customization (and one of the team will be along to help in the other thread you created) 🙂

[Barry]

Hi!

It looks like the calendar widget on your homepage is actually the WordPress calendar – which is designed to highlight blog posts rather than events. Is it possible you mixed things up here?

Can you visit the Appearance > Widgets admin screen and ensure it is the Events Calendar widget you are using instead?

Thanks!

[Barry]

Hi – I’m sorry to hear that you are experiencing difficulties.

We have occasionally seen this issue and it has almost always been a problem resulting from a conflict with other plugins or with a theme. I did notice that you have already tried out some of our standard troubleshooting steps, though, which is awesome:

YES, I’ve deactivated all other plugins to check for a plugin conflict.
YES, I’ve reverted to the 2011 default WordPress theme (with other plugins still deactivated) to check for a theme conflict.

Can you confirm what the outcome of this test was – and did it enable you to uncover any conflicts? Though this issue is not limited to conflicts with any single plugin, past experience has highlighted Series Engine as one source of problems – can you confirm if that is active on your site?

Thanks!

[Barry]

Hi!

This is something that you can probably accomplish with a little CSS. You can add custom style rules using a tribe-events-pro.css stylesheet – complete details on this process can be found in our Themer’s Guide. A rule like this should help:

.tribe-events-adv-list-widget .tribe-events-event-image { float: left }

Depending on the rules already put in place by your theme you may additionally need to adjust the width and properties of neighbouring elements.

Does that work for you?

[Barry]

Hi getreadingright,

Thanks for posting. I’d like to note first of all that we do encourage you to create new threads of your own wherever possible and avoid re-opening older threads like this one – this helps to ensure fair service for all of our customers and avoids some existing glitches in our forum software.

We too would like to export additional info with the attendees list.

Though it is outside the scope of forum support to go into this in too much detail, the attendee list is built using WP_List_Table and, especially after having been bolstered by some extra hooks, is really quite customizable. That wasn’t necessarily the case when this thread was first created, but if you’re at home developing for WordPress you could certainly pull all sorts of data into the attendee list.

It would be fantastic if we could make this happen “automagically” but of course we don’t necessarily know if you want all custom fields to be pulled in or just some – neither can we guarantee that everyone is storing and retrieving their custom data in the same way. Not to make excuses, but just to highlight a few of the challenges from our perspective.

For that reason, implementing something like this as a further piece of customization work is likely the best way forward.

Basic info that is included in the checkout process should be available in the attendees export. How else are you meant to manage this if you can’t export the info in it’s entirety?

If you want to leave a request on our UserVoice page we’d be happy to consider anything you put forward, but the intention of the attendee list was to give basic information that will let event organizers “check in” arrivals, etc, rather than convey complete details of each order.

We’re definitely open to ideas, though, so please do consider posting on UserVoice and that will also allow other users to show their support.

Thanks again 🙂

[Barry]

Hi!

It’s a WooCommerce template so you’d need to look in that plugin’s directory for the original version of the template.

As this is actually a pretty old topic though (it was created about 1 year ago) and we generally prefer people create new threads of their own I’ll go ahead and close out this one. Please do feel free to create a new thread if you need further assistance, though, and if we can help or point you in the right direction we’ll be happy to do so 🙂

[Barry]

How unusual.

Can you confirm if you have any custom templates in place (ie, within a tribe-events folder inside your theme) and if so can you temporarily remove those or rename the folder so they cannot be loaded and see if that makes any difference in the first instance?

Thanks!

[Barry]

Hi!

Some interesting ideas there – you might be interested in adding these to our feature requests page on UserVoice or, if there are already suitable existing requests, you can upvote them to show your support 🙂

Can future updates limit longer urls to a certain length so they don’t extend over the limits of the templates.

eg. http://www.menued.co.uk/event/flavours-of-herefordshire-festival-2014/

The links are added via the additional fields section.

<p style=”text-align: left;”>So, again, definitely add this to the UserVoice page but it’s worth pointing out that it’s possible right now if you’re happy to do a little customization work: all of our templates can be safely overridden and customized so you could do something at template level, or there are probably also some suitable filters/hooks you could make use of if you prefer that paradigm.</p>

<p style=”text-align: left;”>On another note, it would be good to add additional fields to the Organiser section as well as the Event.</p>

<p style=”text-align: left;”>That’s not a bad idea at all, definitely do feel free to post it on UserVoice or upvote any existing requests as required.</p>
<p style=”text-align: left;”>Thanks again!</p>

[Barry]

Hi!

A lot can be done here with WordPress’s own built-in functions.

set_the_post_thumbnail_size() can be used to register new thumbnail/featured image sizes and dictate how they should be cropped. When you call get_the_post_thumbnail() you can specify the size you want to retrieve.

Careful use of both these functions – or some of their related functions – should get you on track here 🙂

Does that help?

[Barry]

Hi! Before I go any further, I noticed you created this other thread which seems like it may be related. Do you still need help with this specific question?

[Barry]

Hi!

So if that code was inside your theme’s functions.php file it must have been added by you or someone else working on your site, it’s not something our plugin could have added by itself.

I’m not really sure what it’s purpose would have been (I might be able to take a guess if I saw more of the code) but if you are unaware of its role it is probably worth asking anyone else that might have put this in place for their advice.

Let me know if that helps 🙂

[Barry]

Hi Barry!

If you can obtain the download (product) ID then the rest can probably be done with EDD functions or else directly via the WordPress API. Some of these functions might be of interest:

• edd_get_download_by()
• edd_get_download_price()
• update_post_meta()

I hope that helps 🙂

[Barry]

Hi Barry,

Could you share your custom code/give me an idea of when it runs (is it within the admin environment, which action is triggering the main body of code you’ve written, etc)?

tribe_get_events() is in widespread use in the community and fatal errors relating to the get_current_screen() function generally do not occur, so I’m wondering if perhaps the context in which you are using tribe_get_events() is in some way atypical. It may not be of course, but it would be ideal if you could give me enough to replicate this in the first instance.

Thanks!

 

[Barry]

Hi! Can you share your custom template code (ideally via Pastebin, Gist or some other similar service)? Thanks!

[Barry]

I’m sorry to hear you’re experiencing difficulties here, Bernhard. The first organizer and venue I found on your site appear to work, though:

• http://kassel.guru/veranstalter/musikpark-a7-kassel/
• http://kassel.guru/veranstaltungsort/musikpark-a7-kassel/

Can you confirm where I should go to see this issue, or let me know if it has been resolved?

Thanks!

[Author]

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