[Barry]

Hi – I’m sorry it’s not working for you.

You can find your current license keys over on this page – are you absolutely certain you are using one of the keys you see on this page (there may only be one in your case) and not an old key?

Thanks!

[Barry]

There is indeed a brief flash – best I can tell though it only occurs if you resize the browser screen: when the size is already small (ie, if the main events view opens on a handheld device) this doesn’t occur.

Are you finding something other than this – or is it only if you manually resize the browser?

[Barry]

I’m sorry you’re hitting difficulties. If it happens in regular sidebars and not just when using the Widgets in Pages plugin then the next step is to remove your custom template (or temporarily rename it so the default template is used instead) – and see if that resolves the issue.

If it does, we’ll know that something in your customization work is triggering this. Of course, if that is not the answer we can go on to the next step 🙂

[Barry]

Hi Yvonne,

One thing that jumps out straight away is that you have at least two upcoming events at venues with incomplete or possibly incorrect addresses.

I’m not sure if “Mother Nature Richmond” actually has an address – can you confirm? Also, “Christ’s School” is showing as if in the UK, but the address looks almost like a hybrid of a US and UK address (the postcode for instance is in the British format rather than being a numerical zip code).

Before we go any further would it be possible for you to review those venues and ensure the addresses are accurate?

Thanks!

[Barry]

Hi – I’m sorry it hasn’t worked out for you.

I would like to point out first of all that our Eventbrite Tickets plugin exists, of course, to integrate your events site with the Eventbrite service and really we’re hoping that users will have acquainted themselves with what that platform offers and how it works before opting for this solution.

In other words, what we’re providing is a tool that eases integration – but ultimately we cannot change the way Eventbrite itself functions.

Nonetheless I’m sorry it didn’t go smoothly for you and you can certainly email us at pro (at) tri (dot) be with your request for a refund and the team will be happy to consider it. Please do include a copy of your purchase receipt and also a link to this thread, just to provide some context.

 

[Barry]

Hi – I’m sorry you’re experiencing difficulties here.

It looks like the page is actually cutting off before it completes (possibly due to a fatal error) and so the Javascript issue you referenced may simply be a side effect of that.

Would it be possible for you to run through our standard troubleshooting steps here (essentially, deactivate all other plugins and switch to a default, unmodified theme) to see if you can identify any conflicts?

Thanks!

[Barry]

Hi: I’m afraid venue titles/descriptions are not covered when you search via the Tribe Events Bar.

I can definitely see the utility in making this happen, though, and have updated a relevant feature request on our internal tracker – and you can also post this on UserVoice (which we use for feature requests) or else add your support to any suitable existing requests. This is a great way for us to measure demand for specific features so I definitely encourage its use!

Thanks again 🙂

[Barry]

Hi: can you link me to a specific example of a single event page with an Eventbrite ticket form? I can’t see one at the URL you provided and (unless it has been significantly customized) it doesn’t look like an actual event page – rather it has the hallmarks of a regular WordPress page.

Can you confirm?

Thanks!

[Barry]

Hi – I can definitely see that advantage of that (linking to the next upcoming event in a chain of recurring events).

Would you be down to post a feature request? That has the advantage of letting other users vote and show their support for the idea – we’d certainly be willing to consider this idea if there’s enough demand 🙂

[Barry]

Apologies moremtb – due to the way the forums currently work we are not notified if someone other than the original poster updates the thread. For that reason it’s often best to go right ahead and create a fresh thread of your own, which will guarantee you receive a reply.

Essentially though this comes down to using core WordPress functions. There are some good resources out there explaining the mechanics – but I’m afraid building out custom functionality like this is something we have to leave in your hands:

• http://developer.wordpress.org/reference/classes/wp_query/
• http://codex.wordpress.org/Template_Tags/get_posts

I hope that helps 🙂

[Barry]

Hi!

Currently there is no built in means of displaying such a list but this would certainly make a good feature request.

A possibility though is building a custom query with tribe_venue as the target post type, and loop across the results from there. Does that help?

[Barry]

Hi Rick – yes, to add the required markers you’d need to add a little extra code, something like this:

add_filter( 'tribe_events_community_required_fields', 'add_ce_required_field_labels' );

function add_ce_required_field_labels( array $fields ) {
	$fields[] = 'organizer';
	$fields[] = 'venue';
	return $fields;
}

Does that help here?

[Barry]

Hi Rick,

Unfortunately there aren’t really any baked-in facilities for this.

Is this principle problem with copying and pasting from list view the unwanted formatting? If so, would it be possible to paste it into a plain text editor (whether Notepad or whatever your operating systems default is) as an intermediary step before copying and pasting it into your word processor document?

Alternatively, perhaps you could export only events using WordPress’s exporter? This generates an XML file, but potentially you could take this and transform it into something workable, possibly via a spreadsheet application.

Other than that it would be possible to form a custom query using either WP_Query or tribe_get_events() and format the output however you desire, but the details of that are really something we’d need to leave to you.

Does that help at all?

[Barry]

Hi Jimmy,

The first thing to do here is familiarize yourself with the process for overriding and customizing templates as described in our Themer’s Guide. From there, create a custom eddtickets/tickets.php template within your theme.

The idea would be to add a little code, possibly right after this existing section:

echo "<td class='tickets_description'>";
echo $ticket->description;
echo "</td>";

Something like this ought to do the trick:

$limit = get_post_meta( $product->ID, '_stock', true );
$sold = edd_get_download_sales_stats( $product->ID );
$remaining = $limit - $sold;

echo "<td class='tickets_sales'>";
echo "$remaining left! (sold $sold of $limit)";
echo "</td>";

Would that work for you here?

[Barry]

Hi – sorry to hear you are experiencing difficulties.

There actually is already a Find Events button – and, though you cannot see it, it is actually present on the page – but your theme’s stylesheet contains a rule that explicitly hides it:

.tribe-events-ical, html .tribe-events-button, html #tribe-events .tribe-events-button {
display: none;
}

You can find this on lines 1985-1987 of that file (ie, your theme’s main style.css file). Is there a reason you need this/could you simply remove or modify that line, or ask whomever added it (your designer?) to do so?

I hope that helps 🙂

[Author]

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