Issues after the upgrade

[cnh]

Hi,
I’ve updated Events Calendar and Pro, filter bar, community to latest version but after updating, homepage is not showing any events http://events.careers/events/. I’ve checked with firebug and it is showing ‘undefined is not a function’ error in your plugin’s jquery script. Please help.

Also, events that are submitted on frontend (using Community) are going to Drafts instead of automatically being published, even though EC settings page has the Publish option selected.

Thanks.

[Barry]

Hi – I’m sorry you’re experiencing difficulties here.

It looks like the page is actually cutting off before it completes (possibly due to a fatal error) and so the Javascript issue you referenced may simply be a side effect of that.

Would it be possible for you to run through our standard troubleshooting steps here (essentially, deactivate all other plugins and switch to a default, unmodified theme) to see if you can identify any conflicts?

Thanks!

[cnh]

Hello there! Thank you for your reply. We disabled the plugins, and we didn’t see any conflicts. The Drafts / published issue is still there. Events that are submitted on frontend (using Community) are going to Drafts instead of automatically being published, even though EC settings page has the Publish option selected.

Re: the homepage, our developer was able to fix it, but it’s not a plugin conflict.

Please help. Thank you kindly.

– Rachel

[Barry]

Hi Rachel – just for the avoidance of any doubt can you confirm that after disabling all other plugins you also tried switching to a default, unmodified theme?

[cnh]

Hi Barry, Yes. We’ve deactivated all plugins and used the default theme but the issue is still there. Events submitted are being sent to Drafts even though this plugin’s settings has the Publish option selected.

Please help. Thank you.

[Barry]

Hi Rachel,

So that second issue with Community Events is actually a known bug that we’re hoping to solve in the very next release. In the meantime you could try out the strategy provided here as a temporary workaround – does that help?

[persyst]

Barry,
The link you provided fixed it for me.

Thanks

[cnh]

Barry, thank you. This workaround fixed the issue.

– Rachel

[Barry]

Awesome – I’m happy to hear it 🙂

We’ll do our best to update this thread as and when we progress the fix for this problem.

Thanks again!

[Leah]

Hi there,

I just wanted to let you know that we were able to work on this issue for our upcoming 3.8 release. Keep an eye out on your site for an update announcement! If you update and are still seeing this problem, please post a new thread so we can check it out. Thank you for your patience while we got this fix in place.

Best,
Leah
and the team at Modern Tribe

[Author]

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