[Barry]

Hi Barry,

OK, great you’ve got a working solution 🙂

Since this doesn’t crop up under ordinary conditions, as it were, we’re not going to be in a position to make any changes to our plugin code to work around this – at least not without some further information.

If you do want us to consider making such a change though definitely do share your code as we’d need to consider if the problem is a failing in our code or simply an order-of-operations issue (some core WordPress functions cannot normally be called until a certain point in the lifetime of the request, for instance).

So, I’ll leave this open in case you want to explore that and share your code – but if I don’t hear back from you in a few weeks I’ll assume you’re all set and close the thread.

Thanks again 🙂

[Barry]

It probably is – I’m not actually sure what you’re missing/what exactly you’ve done differently, but what I’d recommend is looking at the current default version of the template and simply compare and contrast with your custom version.

Would that work here?

[Barry]

Firstly – apologies to everyone who posted between my last reply and Kevin’s most recent reply.

Unfortunately we are not notified when someone other than the original poster updates the topic – that’s a glitch on our side but please note we do anyway recommend creating fresh topics of your own if you’re experiencing difficulties as even though the problem may look similar that underlying cause may be different.

For example, it sounds like Series Engine is not the only plugin to create this sort of condition and so the solution will not necessarily be the same for everyone.

Series Engine was changing the default timezone to the one selected in my WP Settings (which was not UTC).

Thanks for digging into this, Kevin – so it was indeed Series Engine which was the culprit.

Working around this as you described is a possible way to resolve the situation but we never recommend hacking core plugin code – doing so carries some added risk, not least that you can lose your customizations on a future update.

I also wonder if this wouldn’t be worth taking to the Series Engine developers: on our side we (reasonably) assume the system default timezone will be UTC because WordPress itself sets it as such and provides the extra functionality needed to calculate offsets.

If Series Engine – or some other plugin  – subsequently changes this it is indeed going to be problematic and I wonder if it wouldn’t be better for them to come in to line with the main WordPress application in this regard?

 

[Barry]

Thanks!

Just to be clear, that means that there isn’t currently a way to do this?

There are definitely a few avenues you could explore if you want to handle it with some creativity 🙂

One could be to form menu links in the following pattern:

example.com/events/event-name?find=next

You could use some custom code to “listen” for that extra URL query at the end (find → next) and then redirect the user to the next upcoming instance of the event. You could even go for a deluxe model if you are familiar enough with how WordPress handles endpoints, etc, and form URLs like this:

example.com/events/event-name/next

This would let you embed links in your nav bar etc. However, though there are no technical impediments to this sort of strategy I’m afraid it is beyond the scope of what we can guide you through here on the forum – but I do hope if nothing else it gives you an idea or two that you can explore.

Thanks again – and we look forward to seeing your feature request 🙂

[Barry]

Hi!

I can’t think of any real obstacles when it comes to adding extra form fields at some point in the process and similarly it is possible to customize EDD Tickets emails … that said, can you confirm which email exactly you are interested in customizing?

Thanks!

[Barry]

Hi – sorry you’re hitting difficulties.

By default ticket products are indeed hidden from the main downloads page (on the frontend) but you’re quite right that they are – and should be – visible within the admin list of downloads.

Though there is currently no setting to hide them we’d definitely consider this for a future release if you post a feature request – this will also allow others to show their support for the idea, which can be a useful metric for us when prioritizing potential new features.

Thanks!

[Barry]

Hi Micha,

We’re actually working on a set of improvements for the forum as we speak 🙂

What you can do right now though is subscribe to topic updates by email (and those emails should include a link back to the topic itself). We’ll definitely aim for a more fluid user experience in the future, though – you’re absolutely right that there are a few kinks needing to be ironed out.

However, I still am getting literally thousands of 404 errors in web masters. Here’s an example URL that’s 404 http://www.jacksonvillefilmworkshops.com/events/2032-03-10/

So we’ve done a couple of things here.

One, as Brook explained, is that we set the robots flag to tell search engines not to index these pages and, as you pointed out, this is in place (and there’s no reason to doubt it’s not working just because 404s are being reported in webmaster tools: that may simply be helpful diagnostic information).

The second is that, to the best of my knowledge, we don’t link to empty days like the URL you posted from anywhere within the calendar. It’s not impossible though that some search engines intelligently realize the final URL segment (2023-03-10) is a date and they scan up and down the date range anyway, even if there are no direct links, or else are sophisticated enough to identify the datepicker.

If either of those cases are true I’m not sure how much more we can or should do here – we don’t necessarily want to outright make it impossible for people to view a specific date even if its empty and so returning an empty view with a 404 status, as we’re doing, feels like the most intuitive way to handle this.

I do note though that you gave this topic the title “Yoast still causing tons of 404s”: does that mean you’ve determined that this issue only occurs when Yoast’s SEO plugin is in use?

[Barry]

I’m sorry it’s causing you a problem. It’s actually been like this for quite a few releases now – which version did you update from?

If it can’t be fixed I am going to have to purchase a new calendar plugin because for clients using WordPress sites, a directory of 300 events is NOT EASY TO MANAGE.

We’re definitely open to your feedback here and if you want to post an alternative approach on our UserVoice page we will certainly consider it but it’s worth bearing in mind that a system that shows only one entry for a chain of recurring events poses its own usability challenges.

For instance, if you need to locate an event half way through the chain (perhaps to adjust times for summer events and again for winter events) it would be a more challenging operation if you couldn’t locate specific instances.

The current implementation makes this easy and you can additionally edit the entire chain by clicking on the appropriate link (Edit All) next to any one of the recurring events.

That said, I definitely appreciate it’s not perfect – nothing is – and welcome your further thoughts 🙂

[Barry]

Yes, that should be possible.

Does this thread help? It describes something very similar to what you have requested 🙂

[Barry]

Hi!

That sounds like a great idea. I’m afraid it isn’t currently something that WooCommerce Tickets implements but you could certainly build this out as a further customization of your own.

Perhaps there are even some other suitable WooCommerce add-ons you could repurpose that do something similar?

Please also remember we’re always on the look out for new ideas and feature requests which can be posted on our UserVoice page 🙂

Thanks!

[Barry]

Hi Anthony:

One problem we’re having is that the WordPress admin account you provided doesn’t seem to work – we can’t login with it – so either the username or password you provided (or both) may be incorrect. Would it be possible for you to check those out and send across a fresh set?

Also, we wondered if access to your WPEngine dashboard/console could be shared – particularly to give us easy access to your database via phpMyAdmin or whatever WPEngine’s preferred tool is.

Let me know!

[Barry]

Just to clarify you have a date search field and location search field. What is getting crawled through the general search field than?

It allows you to search against terms that might be found in the titles and descriptions of events – does that answer your question?

[Barry]

Sure thing – I’ll go ahead and close the thread in that case (as you marked it resolved) but if we can help with anything else please don’t hesitate to create new threads as needed.

Thanks again!

[Barry]

Hi!

It looks like you’ve customized your submission form a little. Perhaps changes made in recent versions of Community Events haven’t been carried over to the customized versions of the templates?

Could you (temporarily) rename your tribe-events directory (within your theme) to something like __disabled and take another peek at your submission form and check if you now see “Required” next to the sections you mentioned?

Thanks!

[Barry]

Awesome, glad that worked for you 🙂

Is this something you will write into the next update? I’m just wondering if I need to leave this code in my functions file permanently or not.

I’ve logged this as a bug so we’ll definitely do our best to address it in a future release. What we try to do is come back and post an update in threads like this one, so if you continue to monitor this thread you should be kept informed of progress and can remove the snippet at the appropriate time.

Of course, if for any reason we forget to update this thread and you find a future version causes a new displacement of times in the RSS feed that would indicate that a fix was added and you need to strip out the snippet – but we’ll do our best to avoid that by providing an update here in this thread.

Until we’re ready to post that update – which realistically might be a couple of months away – I’ll close the thread, unless you have any other questions in the interim?

[Author]

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