[Barry]

Hi – great questions and I’m glad to hear you’re thinking about upgrading to PRO 🙂

To remove the date and time of an event, because I need some events to appear only with “coming soon”.

Absolutely, all kinds of customizations like this one are very possible.

Insert a new field of information concerning the event. In my case, insert the language of the event, which may be in English, Spanish or French.

Event Calendar PRO lets you add specialized additional fields, which sound like they’d be a perfect match.

Does that answer your questions?

[Barry]

…please also note I’ve moved this thread from pre-sales to the Facebook Events forum. However, the thread URL should remain the same and you should still receive email updates (if you subscribed to follow-up replies).

[Barry]

Hi – I’m sorry you’ve been hitting difficulties but thank you for digging into this.

I’d have thought there would be little difference in this regard between the two image formats – and wonder if a different issue may be at play and just happens to coincide with the use of jpegs. Would you be able to share a sample event and a note of the actual error message you are seeing?

[Barry]

For the test event you created a ticket header image – and your concern was that this was showing as a broken image when customers received the ticket emails.

That same ticket header image is a gif format file, what I’m suggesting is replacing it with a png or jpg format file.

Does that clarify things?

[Barry]

Excellent, sounds like you’re on track 🙂

[Barry]

I’m afraid I’m not sure what else to suggest.

That code works as expected on my end, and if I update an event a few times the revision metabox (and corresponding entry in the Screen Options pulldown) appear and are functional.

Is it possible something else is getting in the way? Have you tried this snippet after first running through our standard troubleshooting steps?

[Barry]

Yes, contacting them is definitely going to be best here.

Unless of course you created those custom events templates – though I’m sure you’d know if that was the case – it’s looking like a problem on their side on this occasion.

That said, let’s keep this open for the time being in case you need anything further from us after contacting them 🙂

[Barry]

My pleasure, glad it worked 🙂

I’ll go ahead and close this thread but if there are any other issues please don’t hesitate to create a new thread and one of the team will be only too happy to help.

Also, if you have a moment to spare, we’d love to hear your thoughts on The Events Calendar over on our review page. Thanks again!

[Barry]

Thank you.

I placed a couple of test orders which you can feel free to delete.

Essentially, I believe WooCommerce Tickets is behaving as expected here – the image is indeed being added and is visible in some email clients but not others, but is certainly being sent.

Can we try an experiment: can you remove the header image and replace it with a new one in either .jpg or .png format – but not .gif (which is the format of your current header image)?

 

[Barry]

Excellent 🙂

In that case I will go ahead and close this thread, but of course if we can help with anything else just open a new thread and one of the team will be only too happy to assist.

Last but not least, we’re always keen to hear your thoughts on The Events Calendar and if you would like to leave a note on our plugin review page we’d love to hear from you. Thanks again!

[Barry]

How frustrating.

When I test this out (on a test site) it all seems to function as expected.

Is your site live? Would it be feasible for you to set up a 100% off coupon code and share it with me by private reply, then point me to an event where I can order tickets so I can test this out via your own site?

Thanks!

[Barry]

My pleasure 🙂

I’ll go ahead and close this topic, but if we can assist with anything else please don’t hesitate to let us know and one of the team will be more than happy to help.

Also, if you have a moment to spare, we’d love to hear your thoughts on The Events Calendar over on our plugin review page. Thanks again!

[Barry]

Hi!

If you can picture it, then it’s probably achievable 🙂

That said, it’s very much the kind of customization we’d need to leave in your hands – but if there is a specific stumbling block you are hitting we’d be happy to point you in the right direction if we can.

Please also consider posting this as a feature request. While I don’t believe I’ve seen quite this request previously you could certainly be correct that others would be interested and creating a feature request allows them to comment further and upvote the idea to show their support.

A few ideas to get you started:

• You can modify the query used by the list widget via the tribe_events_list_widget_query_args filter hook
• If you’re always interested in showing just the upcoming week then you might wish to change a number of parameters to ensure you get the correct set of events (otherwise, it defaults to just showing the next x upcoming events which may or may not cover the week ahead)
• It may not matter in your particular scenario, but it could be worth considering how you want to handle multiday events (ie an event starting Monday but not ending until Wednesday)

Do also check out our Themer’s Guide and Technical Docs.

Good luck 🙂

 

[Barry]

Hi Mike,

We actually did make some changes here to better facilitate injecting extra columns and data into the attendee table – you can see an example in this thread.

It’s not without its limitations, though – for instance as described in this thread those columns don’t currently carry over to the CSV export/attendee email, though we’ve slated that as an area for future improvement.

All that to say, there is now a clear path to adding custom columns/data to the attendee screen – the actual implementation in terms of collecting that data (and whether or not you are simply going to pull in stuff already collected by WooCommerce or plan on using a third party forms plugin) are still something we’d realistically need to leave in your hands, though, simply because there are many different approaches to this.

Does that help at all?

 

[Barry]

Hi – great question.

In that case you’ll probably be interested in overriding and customizing the wootickets/tickets.php template – you can find out more about this process by reading through our Themer’s Guide – but essentially you would copy the template of that name from the WooCommerce Tickets plugin directory and place the copy in your theme at a path something like this:

your-theme/tribe-events/wootickets/tickets.php

Adding your custom code to the top would probably work. I don’t know what shape that’s going to take, exactly, but essentially I imagine it would be a test to see if they don’t have a subscription – and code to display a link to the relevant page if so.

For assistance determining what that code should be you’d need to reach out to the Woo team as unfortunately we can’t guide you through customizations relating to third party plugins.

I do hope that gives you an outline of what changes would be needed in relation to WooCommerce Tickets, though, and of course let me know if you have any further questions 🙂

[Author]

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