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Hi kjoboyle,
If you don’t mind sacrificing the event list below the widget you could simply set the widget to list zero events: each populated day should then link directly to day view.
That’s not quite what you want since it means there is still an intermediate step before they can progress to the single event itself, but I wanted to moot the idea in case it got you close enough 🙂
If you’re up for a slightly more interesting challenge, though, you could leverage the tribe_events_the_mini_calendar_day_link filter hook to modify the links so they point to the single event itself, if that’s the only event on a given day.
Within your callback you can leverage functions such as tribe_events_get_current_month_day() to assess how many events the current day contains and take things from there.
I hope that helps 🙂
Hi there Nicola,
So I wouldn’t recommend passing in true or false in this situation. Unless you’re calling this function from somewhere unusual you probably need pass in nothing at all:
if ( tribe_is_all_day_event() ) { /*...*/ }It does optionally accept a single parameter, though, which should be the numeric ID of the event you are interested in (though you need only provide this in those rare situations where it isn’t obvious to WordPress/our plugin):
if ( tribe_is_all_day_event( 12345 ) ) { /*...*/ }I hope that clarifies things 🙂
Awesome, glad it all worked out 🙂
I’ll go ahead and close out this topic but if we can assist with anything else please don’t hesitate to create a new topic and one of the team will be only too happy to help.
Last but not least, we’re always keen to hear how we’re doing and how well The Events Calendar is serving your needs – and would welcome any feedback across on our plugin review page.
Thanks again!
Ahh!
I apologize for the mix-up, what you’re describing makes complete sense. I believe the problem here is simply that ticket products, by default, have their catalog visibility level set to hidden.
Try editing a (ticket) product and modify this so that it is no longer hidden from the catalog – do you now find that this functionality works as expected?
OK, so I can see you have a number of events that ended at or before noon, but are still present on the calendar (and it seems like you are UK based so we’re probably way passed that time of day where you are).
I’m wondering a couple of things here:
- What timezone is your WordPress installation set to? (you can determine this by visiting the Settings > General admin screen)
- Have you tried our standard troubleshooting steps? It’s not unknown for other plugins and even some themes to take it upon themselves to modify the timezone setting
Let me know what you find out!
My pleasure 🙂
So I took a look and I immediately noticed a few odd things on the community submission form. The first was that next to the date fields we see some helper text – <span class=”helper-text hide-if-js”>YYYY-MM-DD</span> – which normally only displays if Javascript is unavailable, since otherwise the datepicker generally negates the need for this.
The other thing is that a .no-js class is applied to the root <html> element of the page. Again, this is somewhat odd and I wouldn’t expect to see these things in a stock installation of WordPress running only our plugins and a default theme, which makes me wonder why the problem didn’t go away when you ran through our troubleshooting steps.
With that in mind, just for the avoidance of doubt, can I ask you to repeat those steps and ensure that all other components – plugins and themes alike – are deactivated at the same time (as opposed to doing it one at a time – since there is real risk of there being more than one conflict)?
Would it even be possible to do this on a test site – could be as simple as a fresh WordPress installation in a subdirectory – and start with only The Events Calendar/Community Events? That would additionally avoid disruption to your live site.
If the problem is still present while it is in that basic state I’d love to take a peek in case any further clues present themselves.
Thanks!
Hi Claudia,
I can understand that and automated updates are often preferable for just that reason.
We don’t actually have a step-by-step guide that I’m aware of, but the process might run something like this:
- Consider using a maintenance mode plugin to help better manage any disruption to visitors
- Please also ensure you backup – and know how to restore your backup – before starting
- Find the existing plugin directory (ie, wp-content/plugins/events-calendar-pro) and delete it
- Upload the latest version – so you should end up with exactly the same thing (a plugin in wp-content/plugins/events-calendar-pro) albeit it will of course be the updated version
- Test it out and remove the maintenance mode plugin
I kept reading that you have to be careful when doing this in order not to erase the data you already entered into the event calendar…
It’s always worth taking a backup as a precaution, but in the main this is unlikely to happen. Even if you deactivate and delete our plugins the event data will not ordinarily vanish – as the data is stored in the database and not in amongst the plugin files – but of course a backup provides an extra assurance here.
I will be checking to see if maybe it works tomorrow.
Please do, as hopefully this was a temporary blip – though we do find that for whatever reason some hosting environments are less conducive to this process than others.
Awesome that first part is working 🙂
any idea how i would get the titles to change when clicking ‘past events’? – it appears that as you are reloading via ajax I would need to modify the title somehow so it reloads also?
One idea could be listening out for the reload event – via some custom Javascript – and updating things from there. There are probably a few hooks (I use “hooks” loosely here, not necessarily in the stricter WordPress sense of the word) that would allow you to inject the extra information you want to be used as the new title and breadcrumbs, and a custom JS handler could take things from there.
Unfortunately, this level of customization is really beyond what we can assist with here on the support forums – and with that in mind I’m going to close out this topic. That said, if you hit on any neat solutions to this and want to share them with the community please do so, it would be great to see what you come up with!
Last but not least, if any other separate problems/questions arise please don’t hesitate to create a new topic and one of the team will be happy to help as best they can.
Thanks again!
Hi Michael,
Listing the user’s upcoming eventbrite.com events and letting them pick which they want to import by selecting checkboxes sounds like a great way to handle this (and actually would bring it in line with the approach used in our Facebook Importer).
Based on a quick inspection of the new Eventbrite API, it certainly seems this could now be possible and I’m going to go ahead and log this for further consideration. I’d also like to take a moment to make you aware of our UserVoice channel which is a great way to submit feature requests at any time – it has the added benefit of allowing other users to show support for your idea and, similarly, you can in turn up-vote the ideas of others.
An auto-import feature would greatly simplify this process.
So let’s say the user merely copies and pastes the entire URL (as opposed to figuring out which portion of the URL was the EID) and – wherever possible – the plugin determines the EID from there … would that be sufficient in your eyes/are there any other thoughts you have on this one? I can certainly see this being a useful supplement to the checkbox approach discussed above.
If you have further thoughts on this one then, once again, I’d love to hear from you.
Everything else is very well done, but this plugin looks like the developers got a bit lazy at the end (or ran out of time).
All I can really say is that even after a fairly long period of service the issues we’ve discussed here – ie, what you see as the unfriendliness of the import process – have not really surfaced as a significant community issue. Had they done so then of course I’d like to think that we’d have acted on them appropriately.
As it is your points are well made and would certainly make for a better plugin so please rest assured we’ll be taking them on board for further consideration. Eventbrite also now sport a new and cleaner API which will potentially make it easier for us to drive changes forward.
Thanks again for your continued support and feedback, it is genuinely appreciated.
Hi Michael,
I’m sorry to hear the plugin hasn’t lived up to your expectations but we do appreciate you reaching out to us with your concerns: we’re always open and receptive to customer feedback and I’d love to build a better picture of what you were expecting here.
How is there no GUI to import events? What happens when a client has limited technical expertise? Explaining this process to them can be a huge pain.
We do have a user interface for this and it can be accessed via the Events → Import: Eventbrite link within the admin menu.
I have to say I personally view it as a pretty straightforward interface, consisting as it does of a concise set of instructions followed by a single input field and a button. Is the problem that it is too simple? What could we add to make it easier for your client?
Is perhaps the problem less the user interface and more the need to obtain the Eventbrite EID and, if so, do you have thoughts on alternatives?
You’re telling me that for $65, a yearly cost, all they get is you popping in an iFrame??
That’s somewhat unfair as it does a great deal more than just display an iframe.
Besides importing from Eventbrite and linking to any tickets it also allows users to take an existing event created through The Events Calendar, generate tickets and “push” or export a copy to eventbrite.com itself – all without leaving the familiar WordPress environment. It even facilitates automatic updates of eventbrite.com when and if the local WordPress event changes.
Were there additional capabilities you expected beyond these – what were they if so and what led you to believe our plugin offered them? I ask because if we’re failing to communicate what the product does to potential customers then that is a serious problem which we would definitely wish to rectify.
Last but not least I want to highlight that we always aim to be as clear and transparent about how the product works, what its capabilities are and even what its limitations are as we can be.
The product page and new user primer (both accessible prior to making a purchase) collectively go into considerable detail about what the product does and how it works – we even allow potential users to freely peruse our support forums. If you feel those resources misled you in any way please don’t hesitate to let me know.
All that to say, I’m sorry we failed to meet your expectations here and if you have further thoughts or feedback to share please do let us know.
Sorry to hear you are hitting difficulties, stellarblue.
In this scenario, would it be possible to get access to the frontend (Community Events) submission form? Based on your description of events it doesn’t sound like a conflict, yet I can’t get a sense for what’s failing without checking out the page first hand.
(Please note you can mark your replies here on the forum as private if you do share a login.)
Thanks!
Hi Claudia,
I’m sorry it’s not working for you.
It looks like you first purchased a license a few months ago – has this been a continual problem for all that time, or has it only recently surfaced?
Sometimes there are sporadic connection difficulties and it’s worth waiting a while and trying again. Please also note that – except for automated updates – the functionality of your plugin will not be impacted by this.
Thanks!
Hi Nicole,
Thanks for getting in touch 🙂
Is possible to change colors and if then how?
Absolutely! Our plugins can be customized to look however you want and we have a Themer’s Guide that explains the basic steps you need to take to do so. There are also some pretty great 3rd party tools out there that make tasks like this even easier, such as this one.
Is possible to connect together with google calendar?
Definitely!
If you check out our demo site you’ll see that we provide an export link on nearly every view – letting you import events back into various apps including iCal by Apple as well as Google Calendar.
Does that answer your questions?
