[Barry]

(Apologies, my post was duplicated twice. Editing to remove this one.)

[Barry]

Hi – I’m sorry to hear you are experiencing difficulties.

I suspect something changed to cause this, and I wonder if someone on your team changed the display settings? The event category archives you shared appear to be condensed, rather as if they are being turned by your theme into excerpts.

With that in mind, the first thing I’m going to recommend is that you visit Events → Settings → Display then change the template setting so that instead of Default Page Template, which I think you might currently be using, you use the Default Events Template instead.

Can you give that a try and let me know if it helps?

[Barry]

Hi there,

I’m sorry to hear you’ve been experiencing difficulties – and thanks for the details about the troubleshooting steps you ran through. While I don’t want to cover stuff you have already checked out, in the first instance I would like to ask that you double check a couple of things:

• Looks like you have WP SEO by Yoast running – can you look at the redirect list managed by that plugin and find and delete any inappropriate rules that might be causing this?
• Can you also check out your .htaccess file (normally found in the root of your WordPress installation) and look for any atypical rules contained within it? If you’re unsure, please feel free to share it by copying and pasting it to Pastebin/Gist/some similar service and sharing the link here

Thanks!

[Barry]

Hi!

We’re generally happy to help if we can but I do need to highlight that we do not deliver technical support here in the pre-sales forum.

If you have a valid license for one of our premium licenses – and it sounds like you do – please login and post on our PRO forum (even if your purchase was for WooCommerce Tickets, that shouldn’t be a problem) 🙂

Thanks!

[Barry]

Hi Autumn,

There certainly is. This short snippet (which you could for instance add to your theme’s functions.php file) ought to do the trick:

// Wait until EDD Tickets has set its hooks up
add_action( 'init', 'remove_edd_print_tickets_link' );

function remove_edd_print_tickets_link() {
   // Do not trigger a fatal should EDD Tickets be removed/temporarily deactivated
   if ( ! class_exists( 'TribeEDDTickets' ) ) return;

   // Unhook the "print tickets" link generator
   $callback = array( TribeEDDTickets::get_instance(), 'ticket_downloads' );
   remove_filter( 'edd_download_files', $callback, 10, 2  );
}

Does that work for you?

[Barry]

I’m sorry but I have no screenshot I can offer you as currently there is no such feature or functionality, it’s something you would need to build as a customization.

Does that clarify things?

[Barry]

Hi!

Unless removing/commenting out the above code resolves the problem I don’t think that is at the heart of this.

Is it possible the problem is actually because we’re at the end of February and you don’t have any further upcoming events this month? The thing is that – by design – the calendar widget only shows upcoming events in the current month when it initially loads (and, in your case and on today’s date, you have none).

Does that help/clarify things?

[Barry]

Awesome – glad we could help and our apologies once more for both the bug itself and for the slight lag in acknowledging your feedback (we’re currently on a team retreat and so haven’t had as much time as normal to check in and update threads with customers like yourself).

In any case, I’ll go ahead and close out this thread but of course if we can help with anything else that might crop up please don’t hesitate to create new threads as needed – thanks again!

[Barry]

Hi Anders,

Stoked to hear you are using Event Rocket even if it’s thrown up a few problems 🙂

However, it is indeed an unofficial plugin that is unsupported here on the official The Events Calendar/Events Calendar PRO forums, therefore the best course of action is to copy the above over to the actual support forum for Event Rocket or indeed drop a bug report into the issue tracker:

• Event Rocket forum on wordpress.org
• Issue tracker for Event Rocket on github.com

For what it’s worth, I suspect a tweak is probably required to make it work as you expect – and if you leave a note in either of the above places I’ll do my best to circle back around to it in due course – thanks again!

 

[Barry]

Thank you! I’ll draw this to the attention of my fellow team member Leah (who handles translations) and we’ll look at folding it into the next applicable release 🙂

[Barry]

Sure – so that shouldn’t present any major problems.

[Barry]

Ah yes – so perhaps nobody has translated that one for this language? If you’d like to propose the correct translation definitely let us know and we’d be happy to add it 🙂

[Barry]

Apologies, I missed your other question:

Also, I will update to the latest version of jQuery in these bundled files just to get that off the list. Please let me know if there are any issues to your upcoming updates that this action will effect.

It shouldn’t cause problems, but do note that those bundled versions of jQuery (within the vendor libraries) should not anyway be in active use – so their inclusion in the report is a likely false positive.

That said, if it helps to assure your client you could certainly update or remove them – but do bear in mind that this action could potentially be overwritten by a future update (though we’ll certainly do our best to clean some items like this up before the next release).

Thanks again!

[Barry]

Hi Leyden,

So the report you shared covers a great deal of ground and, actually, much of it has no connection to our own plugins. The form you linked to is a great example of this, as it isn’t something our plugins are responsible for: judging by the markup, my best guess is that it is generated by your theme.

On checking out the theme header it looks like you are noted as one of the authors of that theme (and that it might be a modification of an existing theme by Kriesi/Flexithemes), is that accurate? If so then it’s something we’d need to leave in your hands – and those of the other theme authors – as between you you are responsible for the theme code.

Does that help/clarify things?

[Barry]

Hi!

In our 3.9.1 release it can be found on line 41 of that template:

$view_all_label = sprintf( _n( 'View 1 Event', 'View All %s Events', $day['total_events'], 'tribe-events-calendar' ), $day['total_events'] );

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