[Barry]

We have now released WooCommerce Tickets 3.9.2 (it should be visible as an available update with your plugin admin screen shortly) and that ought to address this. Once you’ve updated, please remove the temporary fix.

Thanks again for drawing this to our attention 🙂

[Barry]

Just checking in here, Leyden – was there anything about my last post/findings from the report you shared that you wanted to discuss further?

If you’d prefer to do so offline, please know we’d be happy to work with you further on any possible security concerns via email: support (at) theeventscalendar (dot) com.

[Barry]

Thanks Nemanja,

We’ll close this topic but please don’t hesitate to create new topics as needed should anything else crop up.

[Barry]

Barring any unforeseen problems, yes, we’ll definitely get a substantive fix out as quickly as we can 🙂

 

[Barry]

Isn’t the number of the day what you want here? To be clear, you wouldn’t replace the existing date_i18n() call – rather you would add this one to the same piece of code.

If you don’t wish to have leading zeroes you can use j instead of d – please see the following for more details:

• codex.wordpress.org/Formatting_Date_and_Time
• php.net/manual/en/function.date.php

However, though I wish we could help further, I’m afraid it’s very much a customization task and something you’ll need to move forward with by yourself or – if you need further assistance – it may be worth seeking the help of a suitable WP/PHP dev.

Sorry we can’t do more on this occasion but I hope this at least has given you a few ideas. Thanks again 🙂

[Barry]

Hi Raymond,

I’m sorry for the inconvenience: this definitely looks like a failing on our end. If you feel comfortable doing so, can you try adding the following snippet to your theme’s functions.php file and see if that helps in the interim?

/**
 * Moves the add-to-cart functionality to a later point in the request (ie,
 * after the existing cart contents have been populated).
 */
function wootix_rehook_add_to_cart() {
	$wootickets = TribeWooTickets::get_instance();
	$callback = array( $wootickets, 'process_front_end_tickets_form' );

	// Switch to a later action
	remove_action( 'wp_loaded', $callback );
	add_action( 'wp_loaded', $callback, 50 );
}

// Apply fix if this snippet is running within a (mu-)plugin file
if ( ! did_action( 'plugins_loaded' ) ) {
	add_action( 'plugins_loaded', 'wootix_rehook_add_to_cart', 50 );
}
// Also apply fix if this snippet is embedded directly in a theme functions.php file
elseif ( class_exists( 'TribeWooTickets' ) ) {
	wootix_rehook_add_to_cart();
}

[Barry]

Hi dilyon,

When I hover over the first of those events I notice it points to an event taking place on February 27. Within the list of upcoming events on the front page, though, the date shows as February 20 — is the problem you are referring to?

If so, please note that this is not a widget that our own plugins generate. Might it be something your theme or another plugin provides? Is it possible it is using code that was designed for handling regular blog posts rather than events (are those dates actually the publication date rather than the event date)?

It could definitely be worth exploring this with your theme vendor/author of that particular component 🙂

Let me know how you get on!

[Barry]

OK – and is it not working in either context? What is the actual problem – is it simply showing nothing at all?

To get the day number itself, though, you would use some code like this (assuming $postDate is set to a valid value):

date_i18n( 'd', $postDate )

[Barry]

Thanks for running through those steps – it’s appreciated!

Unfortunately, though I appreciate it can cause some amount of disruption (though you can of course run through them on a separate test/staging site where you can also replicate the problem), it is simply the best way to figure out the problem.

I’m afraid without knowing exactly what plugins were impacting (or why they were impacting) I could only speculate, however there have been incompatibility issues with WPML in the past.

So everything is working as expected now?

[Barry]

I tend to think it wouldn’t be a file permissions issue: it sounds like the plugin is running essentially as expected, besides this problem, and it doesn’t write to the file system at any point so that shouldn’t be the issue.

What if you create a new WordPress installation in the same hosting directory (in a subdirectory, for instance) just to test things out there – with just The Events Calendar and our Eventbrite plugin does it work as expected? If so that would at least tell us that the problem is a conflict of some kind and not, say, an incompatibility with the hosting environment itself.

[Barry]

Hi Matteo,

Yes that was correct – the ampersand is perfectly legal PHP – it just means I was using a reference.

It was however an incomplete example and all I wanted to do was show the basic approach for using that filter hook, the final implementation is something you will need to write 🙂

I’m afraid though because this is customization territory it’s not something where we are going to be able to help further. Please also note that WordPress itself provides facilities to let you communicate with the database, avoiding any need for you to establish a separate connection.

As we can’t assist further on this occasion though I’ll go ahead and close this topic – I do wish you luck with the customization, though 🙂

Beyond

[Barry]

OK, great.

I’ll close out this topic in that case – but of course if anything else crops up please don’t hesitate to create a new topic and one of the team will be only too happy to help 🙂

Thanks again!

[Barry]

Hi Andrew,

Sorry to hear you are experiencing difficulties.

Can you confirm if you have configured the importer to automatically pull events from a number of different Facebook pages/organizations (ie, on the Events → Settings → Facebook screen)?

How many if so, and does limiting the number of pages listed here resolve the problem?

[Barry]

Hi!

So the calendar widget behaves that way by design – it’s certainly possible to customize it, but perhaps you’d prefer to use the events list widget (which isn’t restricted to a single month)?

Does that help?

[Barry]

Again – please go ahead and create a new topic!

[Author]

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