Duplicated recurring events

[Peter Pavement]

I have run into a snag with recurring events in Pro that I can’t fix independently.

After setting up a number of recurring events, which initially worked really well, I needed to go back and change their category and visibility on listings.

As I was doing this, I began to notice that the same occurrence of each recurring event is being listed twice with the same date (in both the Events admin and in the front end [if you click the “Show all” link for the recurring event]). Also the first time I was editing an event the message at the top would say “14 instances of this event have been created through February 13 2016”, as soon as I changed the category it changed to “27 instances of this event have been created through February 13 2016”.

Looking through previous support questions, I found your hot fix for merging duplicated recurring events. I tried running that but it didn’t change the doubling up at all.

Can you help me resolve this issue?

Thanks

Peter

[Barry]

Hi Peter,

I’m sorry you’re hitting difficulties.

I tried creating a new recurring event, returned to it and modified the visibility and assigned a new category but could not replicate what you have described. For the avoidance of any doubt, can you detail the steps to replicate one-by-one in case I’m missing something?

I also wonder if you could run through our complete troubleshooting steps (including switching to a default theme) and let me know if the issue still occurs when you try creating new events with nothing but our plugins running. Is that possible here?

[Peter Pavement]

Having looked into this further, it seems that events that were imported from a csv source exhibit this behaviour, those that were generated in the cms do not.

[Barry]

OK. Is it something you can reliably reproduce via the CSV importer – and would it be possible to see one of the CSV files if so (unless you’re happy with things, I see you marked the issue as resolved)?

[Peter Pavement]

It’s OK for now thanks – have worked around it.

[Barry]

OK, great.

I’ll close out this topic in that case – but of course if anything else crops up please don’t hesitate to create a new topic and one of the team will be only too happy to help 🙂

Thanks again!

[Author]

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