Barry

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Viewing 15 posts - 3,241 through 3,255 (of 17,936 total)
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  • in reply to: Event calender cost incorrect #967398
    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

    in reply to: Events Page No Longer Working? #967396
    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

    in reply to: woo tickets attendee list 'email' button #967321
    Barry
    Member

    Hi Eve,

    By default organizers will not automatically receive a copy of the attendee list: it would certainly make for a nice feature (feel free to propose it!) to optionally turn this on for specific organizers and this could indeed be built out as a customization.

    Of course, the site’s administrators could also handle this manually by forwarding the email – though I do appreciate that may be slightly cumbersome, especially if you have lots of organizers.

    in reply to: woocommerce waitlist for wootickets #967306
    Barry
    Member

    Hi Eve,

    this is kinda a problem, woo says ask Modern Tribe, MT says 3rd party extension.

    I can definitely appreciate your point of view, here!

    While it is always worth asking, unfortunately we just can’t test and guarantee compatibility with all the many add-ons out there that people might use.

    that said, woo says, woocommerce waitlist goes by stock inventory. what is the ticket inventory on woo tickets, is it similar enough to make small change from stock inventory to ticket inventory, or would this be a more complicated customization?

    It’s quite simply the product inventory.

    Underneath everything, each ticket is a regular WooCommerce product (and you can even edit them in the WooCommerce product editor, if you need to do so).

    in reply to: community submission doesn't work #967304
    Barry
    Member

    The new event doesn’t appear on the back office list nether the calendar (but it appears on lthe archives list when making a seach).

    OK – and, to be clear, what about the Community Events list? That is, the list which is provided to users so they can see their submitted events on the front end (rather than in the back office/admin environment)?

    I don’t have a test site, but I will use maintenance mode tonight to desactivate plugins one to one to find which one conflicts.

    Fantastic, hopefully this will narrow things down (don’t forget to switch to a default theme and ensure any customizations you might have made are cleared up for testing!).

    Barry
    Member

    Hi Chris,

    So the revised segment of code would shape up something like this:

    woocommerce_quantity_input( array( 
        'input_name'  => 'quantity_' . $ticket->ID,
        'input_value' => 0,
        'min_value'   => 0,
        'max_value'   => ( $product->get_stock_quantity() < 5 ) ? $product->get_stock_quantity() : 5
    ) );

    Also how to I keep this from changing if there is an update?

    Great question, please follow the instructions in the Themer’s Guide to make this change safely (you can find links to this guide in the menu and in my initial post).

    Good luck!

    in reply to: community submission doesn't work #967224
    Barry
    Member

    Thanks!

    Can you also confirm if the newly created event appears in the front-end list, or not (ie, …/events/golf/list/)?

    It does rather sound like this may be a theme or plugin conflict, especially as we haven’t had many similar reports from other users. Do you have a test site where you could perform our standard troubleshooting steps?

    Thanks!

    in reply to: community submission doesn't work #967171
    Barry
    Member

    Hi Anne,

    I’m sorry to hear you are experiencing difficulties.

    I can’t actually locate the submission page (and the URL doesn’t seem to be the usual default I would expect) – can you confirm what it is?

    the community submission doesn’t work anymore (it has worked at first)

    Did you recall any changes taking place immediately prior to the problem surfacing – any settings changes, plugin or theme updates, for example?

    Barry
    Member

    Hi Chris,

    So at the simplest level you can make basic changes like limiting the quantity selector to a maximum of 5.

    This can be done by creating a template override for wootickets/tickets.php – simply search for woocommerce_quantity_input and look a few lines below to where you will see a field for the max_value, which you can set to 5.

    This could be described as a “soft limit” and of course there is little to stop a user repeatedly adding more units to the cart by re-visiting the page, or by making separate purchases.

    Implementing this as a “hard limit” would be more involved and really you would need some knowledge of developing against and tweaking WooCommerce, since this sort of logic would be handled at that level.

    I hope that helps 🙂

    in reply to: CREATE WEEK VIEW WITH ONLY HOURS WITH EVENTS IN THEM #967160
    Barry
    Member

    Hi there cesua,

    I’m sorry for any unnecessary back-and-forth.

    The fact is that, on a number of levels, week view is a more complicated type of view – which is necessary to present the information in the way it does – and consequently customizations like the one you have outlined require just a little more technical knowledge.

    Our next release actually will include a lot of re-worked code in respect of week view: I can’t really comment on the impact that will have on a change like you wish to make but I’d tend to suggest it may be better to wait until after the new version is released before tackling this.

    I also want to ensure your expectations are set correctly: for very specific or highly technical customizations we cannot always assist you on the support forums, so even once the next release arrives I cannot guarantee we’ll be able to provide you with a plugin-and-play type answer to this question.

    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

    in reply to: Cache and CDN #967127
    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

    in reply to: Duplicate Recurring Events #967126
    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

Viewing 15 posts - 3,241 through 3,255 (of 17,936 total)