Barry

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Viewing 15 posts - 15,571 through 15,585 (of 17,936 total)
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  • in reply to: Tickets not show on the frontend event #43944
    Barry
    Member

    Hmm, well I’m a bit perplexed by this. Although it should work without this step, can you enter start and end sale dates (make the start sometime before today and the end date of course would typically be on or before the event itself starts.

    Does that make any difference?

    in reply to: Getting the Event on my Ticket page #43941
    Barry
    Member

    Possibly yes. So if for instance your custom page is called tickets then you could create a new template just for that page, called page-tickets.php. Within that template you could potentially pull in data such as the event description and also the ticket form using our template tags, such as:

    tribe_get_ticket_form(518)

    (Where 518 would actually be the event ID in question.)

    You can find a lot of useful information here (checkout the Themer’s Guide and Technical Documentation – links in the Useful Resources widget over on the right) and also on the WordPress codex:

    http://codex.wordpress.org

    in reply to: Repeating events #43939
    Barry
    Member

    Hi Tim!

    With our plugin, as it stands right now, no you cannot.

    in reply to: List Ticket Price on Event List #43807
    Barry
    Member

    Yes you should see it even if you aren’t using Events Calendar PRO.

    If you look at The Events Calendar meta box (in the event editor) you should see an Event Time & Date section, followed by Event Location Details, followed by Event Organizer Details then finally the Event Cost section – with a single field, Cost.

    Is that not present in your installation?

    Barry
    Member

    OK, so excluding a category is a different problem and it would be great if you could create a new thread for that question.

    Going back to your original issue, are you broadly happy with the :first-child CSS approach?

    in reply to: Custom post type names? #43788
    Barry
    Member

    No problem!

    in reply to: Fields Not Updating #43787
    Barry
    Member

    Excellent news, thanks for updating the thread.

    Barry
    Member

    Thanks for the clarification – yep I was thinking of something else. I’ll reply to you with a copy of the beta code in just a few minutes šŸ™‚

    in reply to: Paypal question #43780
    Barry
    Member

    Hi Marlies,

    it show the my email paypal emailaddress in the top left, instead of the site name

    So these are all things you can customize via PayPal. If you have a business account and have also set up your business name then (I believe) that will display in place of your email address.

    PLUS (more importantly) when the payment has been made, you’re not redirected to the Thank You page automatically, you actually have to click on ā€˜Back to (this is where the emailaddress shows again)’, instead of ā€˜Back to Site Name’.

    Again you can configure this via either PayPal or possibly WooCommerce or perhaps both. The best thing here is to look over their docs.

    And another thing: I had some orders that were on ā€˜pending’ status, and now they show ā€˜cancelled’ because of a time limit? Is there a place where I can set the time limit? I find it a little annoying because I also don’t get the email confirmation that an order was made, so it’s kind of impossible to know an order is there…

    I’m not sure if you have IPN (Instant Payment Notifications) setup correctly, and/or PDT (Payment Data Transfer) … but if you continue to experience problems in this regard you would really need to reach out to the WooCommerce support team unless you have a reason to think it is peculiar to WooTickets and non-WooTickets products are unaffected by this, of course.

    in reply to: Is there a way to confirm a ticket immediately? #43779
    Barry
    Member

    No problem, glad it’s working šŸ™‚ I’ll close this thread now, feel free to create new ones as needed.

    in reply to: Tickets not show on the frontend event #43778
    Barry
    Member

    Looking at the event page again, I can see the WooCommerce add to cart form, however it is – for some reason – empty and therefore invisible unless you inspect the page source.

    Which version of WooCommerce are you using here?

    in reply to: Adding extra names when multiple tickets are purchased #43777
    Barry
    Member

    There are probably many different ways to accomplish this, might be worth looking at implementing customer order fields (via WooCommerce) in the first instance.

    Barry
    Member

    Hi cradunz,

    There are a few distinct questions in there and I’ll try to address them in turn, but it may be better to break them out into their own threads.

    We built a page for that but were not able to put in the tickets here: http://adriatic-alligator.de/shop/

    So is that your WooCommerce storefront page? To make tickets show up there you should edit the corresponding product page for each ticket and change the Catalog Visibility from hidden to visible.

    We also really need to get rid off the breadcrumb navigation here (back to the calendar). We do not really need the calendar itself, since it’s a single event.

    Almost everything can be customized, please take a look at:

    * Themer’s Guide for The Events Calendar
    * Tutorial: What are template overrides, and how do I do them?

    This line of code lives in the default single.php template – you could override this template and remove it in your customized version.

    Finally, we did one test purchase via Paypal and the redirection to our site for the thank you page did not happen, so the purchase was not finalized and is recorded as ā€œcancelledā€, though the money was deducted on Paypal. How do you get that going?

    So this is fundamentally a WooCommerce question rather than a WooTickets one. I’d imagine it can be worked around using a combination of IPN (Instant Payment Notifications) and PDT (Payment Data Transfer) to achieve the most reliable results in all conditions.

    in reply to: List Ticket Price on Event List #43773
    Barry
    Member

    You are completely free to edit your templates if you want to do something along these lines. In the first instance please take a look at:

    * Themer’s Guide for The Events Calendar
    * Tutorial: “What are template overrides, and how do I do them?”

    That will give you an overview of how to go about customizing The Events Calendar.

    You should be able to leverage the existing Event Cost field to help out here or, if you’re up for something a little more involved, then you could work directly with the ticket data.

    Have fun!

    in reply to: "Tickets" category is listed but empty #43772
    Barry
    Member

    That’s right, and its because tickets are automatically placed in that category but at the same time their (WooCommerce) catalog visibility is set to hidden.

    If you want them to show up in there you can simply set the catalog visibility for each ticket product appropriately šŸ™‚

Viewing 15 posts - 15,571 through 15,585 (of 17,936 total)