[Andras]

Hallo Uwe,

I checked with the team and creating a snippet for this would be pretty complicated (and beyond our regular support coverage).

I also checked for Chrome / MacOS solution that you could use.

• GreaseMonkey -> Tampermonkey (https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en)
• http://www.keyboardmaestro.com/main/
• http://www.hammerspoon.org/
• https://pqrs.org/osx/karabiner/

I hope you will find some of these useful. Let me know.

Cheers,
Andras

[Andras]

Hi Sergey,

I’m sorry I wasn’t clear enough before. The HTML encoding didn’t even come to my mind. :blush:

I usually use Notepad++ for editing files. In that there is an “Encoding” menu where I can change the type of file encoding.

If you use the noral notepad on Windows, then you can do “Save as…” and choose the encoding next to the save button.

In the editor “Atom” you can go to the Edit menu and there you have an option to “Choose encoding” or just press Ctrl + Shift + U.

Does this help fix it?

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello Rodrigo,

Thanks for going Pro and welcome to the forums!

I’m sorry about this issue with the looks. Let me help you with this one.

It looks like this piece of code is causing it:

.search #left-area, .archive #left-area {
column-count: 3;
column-gap: 60px;
}

Specifically the .archive part of it.

You can offset this with the following css snippet:

.post-type-archive-tribe_events #left-area {
column-count: unset;
}

That will remove the columns from all calendar pages. If you only want to remove it form certain views, then you will need to adjust that snippet a bit using different classes.

I hope this helps, let me know.

Cheers,
Andras

[Andras]

Hello mschalin,

Thanks for going Pro and for getting in touch!

I’m sorry about that issue you are having with the order of the events.

I see that you have the Post Types Order plugin. That might influence things a bit. Try deactivating that plugin and check if that changes anything.

If there is no change then please run a test for conflicts based on this handy guide and let me know the results.

Thanks and cheers,
Andras

[Andras]

Hello media325,

Thanks for reaching out to us!

With Event Aggregator you can set up scheduled imports and when you set them up you can choose which events should be imported. I suggest to set up with a small set and see if that works out for you.

And of course, you can still use the legacy Facebook importer if you wish. Please note though, that our legacy importers are only receiving critical updates (if any needed) and only for a limited time.

Let me know if you have any more questions.

Cheers,
Andras

[Andras]

Hello maa123,

Thanks for using our plugins and welcome to the forums!

I’m really sorry about your issue. Unfortunately there is no other way of bringing back deleted event categories and their assignment to events then restoring a database backup.

There is no trash for the taxonomies like categories and tags, they get deleted.

Although this might not be the answer you were hoping for I hope this clarifies.

Let me know if there’s anything else I can help you with.

Cheers,
Andras

[Andras]

Hi Sergey,

Thanks for reaching out! Awesome question.

Try checking the encoding of the file. I believe if it’s encoding is ANSI, then you will not get the special characters to show. If you set it to UTF-8, then they might come through.

Give it a try and let me know if that works.

Cheers,
Andras

[Andras]

Hallo Uwe and good evening from Geneva, 😉

Great question you have there.

I’ll check around if pre-filling some values would be possible with a snippet.

Most probably it is possible if you hack into the core files and add the values there. Possibly in this file, though I’m not sure if it works: \wp-content\plugins\event-tickets\src\admin-views\meta-box.php

Or you could use jQuery to fill those fields after the page loads / new ticket form loads.

Or another option would be using a plugins for your browser, like GreaseMonkey for Firefox and set up a script that would do the pre-filling of data, either automatically or on a keypress.

Another tool I find useful, also in my support work is AutoHotKey, where you can set up a script of a series of keystrokes (special keys like TAB is also supported) and mouseclicks. (Since I know this software I would use this personally.)

I hope this can help you get started.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hi Mister,

Our hands are full at the moment with the upcoming maintenance release, so I cannot guarantee anything, but I’ll see what can be done. I’ll get back to you on that soon.

Cheers,
Andras

[Andras]

Cool, I’m stoked to hear that helped get you started.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hi Brett,

I am happy to see you were able to find a solution for this. Awesome job, man!

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

 

[Andras]

Hallo Arne,

The language of the forums is English – so others understand what’s happening in case a colleague needs to take a look at the thread. If there is a language barrier, then I usually handle the German speaking part of the world. 🙂

Yes, you can increase OR decrease the stock based on your needs, both in the case of RSVPs or Tickets.

In your case it will look something like this:

Event one: stock 8, sold 8. On the front end you will see “0 of 8 available”. (The front end shows the relation of the number of sales to the stock.)

Then you move two attendees away from Event one to Event two, you will still see “0 of 8 available” because you only move the tickets, and not the sale itself. The sale is still registered to Event one.

If you want to make those 2 moved places available in Event one, then you need to increase the stock to 10. Then on the front end you will see “2 of 10 available”.

 

Let’s see from the point of Event 2.

Event 2: stock 10, sold 8. On the front end you will see “2 of 10 available”.

Then you move two attendees from Event one to Event two, you will still see “2 of 10 available”, because you didn’t move the sale here, only the tickets.

If you want to remove those 2 moved places from Event two, then you decrease the stock to 8. Then the front end will show “0 of 8 available.”

 

Again, for clarity:

• When you move tickets between events, then the tickets / RSVPs are moved, but the sale of those tickets is still tied to the original event. That doesn’t get moved.
• The availability which is shown to the users shows you the difference between the stock and the sales. Thus, when moving tickets, then the total number doesn’t necessarily reflect the number of places.

I hope this clarifies. Let me know if you have any more questions.

Cheers,
Andras

 

[Andras]

Yes, please share the idea here, this would be useful for other users as well. Much appreciated!

I’ll leave the thread open. (It is automatically closed after 3 or 4 weeks of inactivity.)

Thanks and cheers,
Andras

[Author]

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