[Andras]

Here’s one more:

if ( function_exists( 'tribe' ) ) {
remove_action( 'wp_head', array( tribe( 'tec.rest-v1.headers' ), 'add_header' ) );
}

Check these and let me know how it works out!

Cheers,
Andras

[Andras]

Hey Gerald,

I’m happy to hear the new release fixed it!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

 

[Andras]

Hi bkowlowski,

Thanks for reaching out!

I have to ask for some time until I get some help for most of that.

Meanwhile this snippet should help you remove part of that script:

if ( class_exists( 'Tribe__Main' ) ) {
remove_action( 'wp_footer', array( Tribe__Main::instance(), 'toggle_js_class' ) );
}

I’ll be in touch as soon as I have something.

Cheers,
Andras

[Andras]

Hello Bryce,

Thanks for reaching out!

The Pre-Sales forum doesn’t allow private replies as guest users can post there too.

So I moved your thread to the Events Calendar PRO forums. Here you should be able to post a private reply. Let me know how I can help you.

Cheers,
Andras

[Andras]

Hello again Penny,

Sorry you are having this issue.

I see you only pasted part of the code in here. Did you paste all of this into your functions.php?

As an alternative you can give this extension a try to see if that exports the phone number to the csv file, and based on that you can adjust it to export the fields you need.

Does this help?

Andras

[Andras]

Hello Andi,

Thank you for using our plugins and welcome to the forum! I’m happy to help you out here.

In your account I see you have purchased our The Events Calendar: Community Events plugin. This plugin will allow visitors to your site to submit events to your calendar. However, this will not allow you to use Event Aggregator.

If you would like to use Event Aggregator for importing events from other calendars and sites like Facebook, Google Calendar etc. you will need to purchase an Event Aggregator license. You can do that easily on the Event Aggregator product page.

If you don’t want to use Event Aggregator at all, then you have the option to totally switch it off under the Events > Settings > Imports tab.

I hope this helps. Let me know if you have any more questions.

Cheers,
Andras

[Andras]

Hello August,

Thanks for getting in touch with us! I’d be happy to answer your questions.

Let’s go one by one:

Can I have custom start times on recurring events? example: an instance of an event would start an hour early every 3rd monday

Absolutely. Our Events Calendar PRO plugin will allow you to create recurring events with different rules. That also includes custom times for the recurrences.

Here’s a screenshot of a set of rules for example for an event that repeats every day of the week, but on every 3rd Monday it starts one hour earlier.

Can I change the layout of an event’s single view. example: I want to put the event logistics UNDER the description, or on the side, or whatever.

Yes, that is possible. We have a detailed Themer’s Guide which explains on how you can create template overrides to create the layout you desire.

I need a customizable agenda view similar to this page (not including the tabbed content feature)

The page you shared looks similar to the List view of our calendar, and just like the above, you can customize the looks with css and with template overrides.

The ability to dynamically list all events by title/date with the option to hide all but first instance.

Hiding all but the first instances of recurring events in list-style views is possible with a setting in the calendar.

Listing the events by date goes without question, the list view does that starting with today and going forward, or you can page backwards.

In order to be able to list the events by title, you would need to write some custom code. Also, listing the events by date from oldest to newest or newest to oldest would require some customization. And there might be some plugins that can help you with this as well, something that handles post type orders.

is this your plugin: https://hennepintheatretrust.org/events/

It is difficult to say. I was trying to check the code but couldn’t really find any indication.

Nonetheless, our Calendar plugin is highly customizable and looks similar to that can be achieved with a bit of work.

There are also themes –  mostly premium – out there which integrate well with out calendar and already do some design changes.

I hope these answer your questions. And of course if you have some more, I’d be happy to answer those for you as well.

I would also recommend taking a look at our demo site and our showcase page to give you a taste of what all can be achieved with our plugins.

Cheers,
Andras

[Andras]

Hello Penny,

Thanks for using our plugins and welcome to the forums!

Thanks for reaching out to us!

That is a feature which is not available in our plugins at the moment. It could possibly be done with some custom coding.

Although we are limited in doing and supporting customizations I can share with you a list of independent developers who should be able to help you out. They are well known names in the community and are not affiliated with us.

Thanks for your understanding!

Andras

[Andras]

Hey Cesar,

Thanks for reaching out!

I don’t have an out-of-the-box solution for that available. Please note that we are limited in doing and supporting customizations. I’ll check if someone from the team can help out with this, but cannot guarantee anything yet. I ask for a bit of patience and will let you know what can be done.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello Seth,

Sorry to heat that didn’t work out. Not sure why.

You could try the following: do a CSV export of Organizers, Venues and Events with a plugin like this or this or something similar.

After the export deactivate the old version, and install the newest The Events Calendar and Events Calendar PRO.

Then go to Events > Import and import the CSV file. Here’s a guide on how to do imports so that you get the most out of it.

This approach might be even faster than updating the plugin step-by-step.

It also might be worth first checking the import on a test site, just in case. And a backup of the live site before doing anything major is always recommended.

Let me know how this goes.

Cheers,
Andras

[Andras]

Hi Kris,

I was digging a bit into the database to see what could cause this.

It looks like that those events that produce this have a venue ID assigned to them that doesn’t exist, or it is not a venue.

One way this can happen is if you import events and venues into a site that already has some of those and the venue ID that is being imported is already taken. There can be other possibilities as well.

Currently the way to fix this would be going into the database and removing the venue IDs assigned to the events. Then edit the events and re-add the venues. In order to do this this is what you would need to do:

• get the ID of the event(s) that have the issue with the venue. You can find this out from the address bar or your browser when you edit an event. The URL looks something like this:
  “https://domain.com/wp-admin/post.php?post=74659&action=edit”
  and the number after “post=” is the ID of the event.
  Another, faster way is when looking at your event list in the back-end, then hover over the “Edit” link below the event title and check the URL.
• go to your database and execute the following SQL query:

DELETE FROM 'wp_postmeta' where meta_key='_EventVenueID' AND (post_id='postid-1' OR post_id='postid-2' OR ...);

… where the ‘postid-1’ etc. are the ids of the faulty events.

If you want to remove the venue from all of the events – might be faster is most of the events are corrupted – then you should run this query:

DELETE FROM 'wp_postmeta' WHERE meta_key='_EventVenueID';

Of course doing a full database backup before doing any of this is highly recommended.

At the moment this is the solution that comes to my mind. Unfortunately I cannot think of any point-and-click on the back-end type of solution, since the missing venues are not showing up.

I hope this helps and let me know if you have any more questions.

Cheers,
Andras

[Andras]

Hello Nick,

Thanks for using our plugins and for reaching out to us with your question!

It took me some time to get my head wrapped around the question, but eventually I managed. :o)

I believe there is no easy, out-of-the-box solution for this. It could be possible though. Here is my idea. I take it you are using WooCommerce.

So you set up the 6 events with the tickets as explained above – 3 tiered with 3 tickets, and 3 non-tiered.

The Tickets for the events are WooCommerce products and have a stock there.

Then in WooCommerce you can set up 3 product bundles for the Festival Passes. (You might need an extra WooCommerce extension for this.)

As an extra, you can set up the events / event tickets, that they don’t sell on the event page, but rather on a WooCommerce product page. (Guide for that.)

One catch though, this likely will not do changes to the global stock settings of 200, so that might require a bit of extra development. Unfortunately we are very limited in doing and supporting customizations like that, but I can share with you a list of freelancers who could help you out. They are well known in our community and are not affiliated with us in any way.

I hope this helps you get started. Let me know if you have any more questions.

Cheers,
Andras

 

[Andras]

Salut Akal,

Thanks for going Pro and welcome to the forums!

I’m sorry about this issue you are having with the 404 errors.

I’m not quite sure what could be causing this. URLs ending like “/events/page/5/” are usually created if

• you have List view as the default view
• you have the “Use Javascript to control date filtering” option switched off.

Was this the case at any point in time?

Even when you go to a page number which doesn’t have events any more, then you still get a calendar page saying “There were no results found”, similar to this, and not a 404 page.

Other possibilities are:

• the site is hacked and the hacker is pointing a ton of links to those hacked pages
• people are linking to your site using incorrect URLs
• there’s a URL config problem / wrong rewrite rules

I’ve also seen 3 plugins in your list which might have an effect on this:

• Ambrosite Next/Previous Post Link Plus – as I checked this plugin was not updated in the last 2 years or so. Could pose a security issue, though I’m not familiar with the inner workings and the code of the plugin
• Page Links To
• Tokoo Vitamins – cannot find this anywhere on the internet, only some shady references to it

Try deactivating those and see if it has an effect on the Google Search Console Results. Might take a couple days.

One more issue I found in your settings. The slug for your events page and for the single event page is the same. It is recommended that they are different.

I hope this helps somewhat. At least to get us started.

Let me know what you find / where you get.

Cheers,
Andras

[Andras]

This reply is private.

[Author]

Posts