Last week we reached our biggest milestone yet for The Events Calendar, our flagship WordPress plugin – 5 million downloads! It’s crazy to realize just how far we’ve come. At this very moment, hundreds of thousands of users are running our plugins on their site. Some of those users are people we’ve met, either in-person or online,…
The holiday season is jam-packed with events, which means your site’s calendar is about to get extra busy. To help you prepare your WordPress site for higher traffic volumes, we’ve pulled together some helpful housekeeping tips. Holiday Calendar Maintenance Tips Backup Your Site Hopefully, you’re already doing this regularly. If not, do it now. The rest…
For Immediate Release PLYMOUTH, NH (October 18, 2016) — Modern Tribe, Inc., a leading full-stack development agency with extensive experience developing and supporting WordPress plugins, announced today the launch of Event Aggregator, a new service that manages bulk event imports from Facebook, Meetup.com, Google Calendar, iCalendar, ICS, and CSV within a single dashboard. Over the…
The Events Calendar 4.3 is finally here, along with a new product and some exciting updates to our suite of premium add-ons. We’ve previewed the major features included in this release, and now those features are available. We couldn’t be more stoked for you to have them. This is a major update and, as such,…
Every support exchange is fundamentally about one thing: solving a problem for a customer. While each customer is different, and each issue has its own nuances and context, aspects of the problem-solving process can be standardized to great effect. The best way to standardize support processes is to make and implement checklists. Simple checklists that…
We’re kicking the tires on The Events Calendar 4.3, which includes updates to our entire suite of calendar and ticketing plugins. If you’ve been following along, we’ve been shipping a series of maintenance releases for Version 4.2 and, while squashing bugs can be fun, we’re really, really excited about what;s coming up in 4.3 and…
Back to school season is in full swing. From kindergarten to college, kids of all ages are brimming with potential as they gear up for a new school year. Glancing at the news, there are all sorts of articles on how to prepare your child to head back to school. From easing into preschool to…
It’s not uncommon for customers of ours to want to change the appearance or behavior of their event calendars. Our support staff is not able to help with customizations, though, and so the responsibility of writing custom code often falls squarely and solely on the shoulders of the customer. The problem is that most customers…
WordPress plugins and themes are often customizable with functions called “hooks”. There are two types of hooks: actions and filters. If you’re not familiar with actions and filters, then definitely spend some time learning the basics. The WordPress Codex has an in-depth introduction to them here, and Treehouse has a great overview here, for example….
We’d love to share with you our favorite developer plugins to make your workflow easier and more efficient. To elaborate, “developer” plugins are WordPress plugins that are not necessarily useful to the average WordPress website owner—they’re plugins made by developers for other developers. We use and love a number of developer plugins: in development, of…
The Events Calendar and its suite of add-ons use a single function to generate content excerpts: tribe_events_get_the_excerpt(). There’s long been no way to alter the content that this function generates, but in version 4.2 of The Events Calendar, we introduced a filter to make it easy to add things to, remove things from, or otherwise…
It might sound trite, but when it comes to providing customer support, communication is key. This is especially true when dealing with angry or tense customers, where the annoyance of communication failures only magnifies their agitation. But figuring out and fixing common sources of friction in communication can be a great step in improving the…
Our next milestone is approaching fast – The Events Calendar is expected to cross the 4 million downloads threshold over the next few days. To celebrate, we’re running a special Random Refund Promotion July 26-29th. What’s a “Random Refund”? For 4 days next week (July 26th-29th), any purchase OR renewal of Events Calendar PRO will be eligible…
Introducing Event Automator: our latest innovation that allows you to connect your favorite third-party apps and tools with Zapier to help you automate your event and ticketing processes. Learn more in our blog post. Are you taking advantage of Zapier to automate your event promotion? If not, this post is definitely worth the read. Zapi-what?…
Our plugins have millions of downloads and hundreds of thousands of active users all over the world. We’re proud to have such a large and global audience, but communicating the status of updates to and fixes for our plugins can be challenging at times given the size of it. We’ve taken great advantage of the usual…
