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Sorry for the double up. I was working on so many different aspects I forgot I already posted. LOL!
I am working on a fix now, please leave the thread open so I can post my “how to” for other users, if I figure it out.
Hi James,
I have been waiting for this feature for a long time! I would love to see what you are working on, and help test it, if you like. I run dozens of events every week, so I have plenty of experience with TEC and how it works in mass ticketing environments.
Feel free to email me at [email protected]
This is the event overview page:
/wp-admin/edit.php?post_type=tribe_eventsThis is similar in form and function to Woocommerce’s order overview or product overview pages. You can certainly view the ticket’s available and sold from within a single event, the problem is the ability to view the ticket’s sold and available for ALL events on the overview page.
In actual use (assuming the client is running multiple events), a backend user would select the appropriate filter and adjust the dates to view the event range in question. However, in vanilla format, all this shows is the event title/date/organizer/venue/start date/etc. The most IMPORTANT part to an event promoter is SALES. For that, we have to drill into the individual events.
The obvious fix is to add in the ability to view ticket’s sold/available as new columns. This way, you can view the health of all upcoming (and past) events, as selected by whatever filter you have chosen, without the mindless task of clicking through each event individually. Adding new columns is possible in Woocommerce and the older versions of TEC Pro + Wootickets (I know because I’ve had it done, and am still using a variation of the hack). The question is, how do I do it in the most CURRENT version of TEC Pro = Wootickets.
For promoters like me, who run literally hundreds of events every month, this is a must have. This is why I have paid other’s to add in this functionality for me, but really, I think it should be part of the core product add on for Wootickets (and similar ticket plugins).
Of note is that we did have an issue with displaying multiple ticket inventories within the columns. Our fix was to add in a “break” for each ticket type. For example, let’s assume I have an event with ticket 1 (5 sold of 30) and ticket 2 (15 sold of 30). In the event’s overview page, it would show in the “Sold” column “5 | 15” and in the “Available” column it would show “25 | 15”. While not ideal, it was easy enough for our staff to figure out.
I can create a new filter every day, but let’s face it, that’s a needless pain the butt. If an event is happening that day, it is GUARANTEED you’ll need to do a search for it. So adding in some quick link buttons for the current day/week/month seems like a win win feature, as it simply allows users to get directly to the relevant content easily, without extra manual entry.
Make your own codes in woocommerce ( I suggest buying the smart coupons extension) and tell Groupon to use YOUR codes. Trust me, it’s better that way, and they can do it. I do it all the time.
I have to chime in here. I have been using TEC Pro and Wootickets for over a year now, and since the introduction of Wootickets I have been patiently waiting for this feature above and beyond all others. In fact, I have purposely NOT upgraded TEC Pro and Wootickets because I MUST have this functionality to operate, and JP’s extension is the only thing keeping us rolling.
I have already purchased licenses for several of your competitors to test their systems out, and some of them make a decent product. But I really, really, really don’t want to move to another calendar system. I like your setup, and I want to stay with you guys, but the failure of your dev track in recognizing the absolutely critical importance of attendee name collection/check ins is pushing my back up against a wall.
IMO, Wootickets and TEC Pro is a system built for small to medium sized events. In my business, I run anywhere from 1 to 12 small to medium sized events EVERY SINGLE DAY. We max out at about 70 people per event, and average around 10-15, so let me assure you that I have probably used your product more than 99% of your customers. I am sure many of your users only have a few events a year, but as someone who uses your programs ALL THE TIME, all day long, I can attest to the fact that attendee names are NOT a luxury feature for event management, they are absolutely mandatory.
You can NOT expect the customer to bring in their ticket. You can NOT expect your customer to know their order/ticket #. You can NOT expect them to have a cell phone capable of pulling up their order completed email. You can NOT even expect your customer to know who purchased their ticket, as many times they are part of groups with only tangential knowledge of who did what.
The ONLY thing you can (almost) ALWAYS count on a customer to know is their own name.
Furthermore, as a business owner who is hungry for repeat customers, I NEED the name and email of every single person my business touches. If I can’t market to people who have already been exposed to my business, then I am throwing away potential repeat customers. Again, this isn’t an optional requirement, this is vital business logic that must be followed if anyone expects any degree of success. Acquiring customers is expensive, so throwing away any contact info is throwing away your potential to get that person back into your business, which is FAR cheaper than finding someone new. Simply put, the ticket purchaser is not enough, and ignoring the rest of the attendees as a business commodity is financial suicide.
I apologize if I sound harsh in this post, as I truly love your products. The only reason I am posting this is because I really want to continue utilizing them!
Seconded. I have had our wootickets customized to allow us to do this, somewhat, but it makes upgrades a serious pain in the arse! This functionality is sort of a must have for a LOT of uses for wootickets, as tickets are frequently purchased for others (friends, children, etc.)
Oh, and the previous snippet worked perfectly for the ticket.php page. It’s just the gridview calendar, venue calendar, and upcoming events widget that are giving me problems.
Customizing the table.php view with the following code http://pastebin.com/DPBH5Nae gives the following error:
Fatal error: Cannot redeclare get_wooticket_products() (previously declared in /home/mpatino/public_html/wp-content/themes/DynamiX/events/table.php:147) in /home/mpatino/public_html/wp-content/themes/DynamiX/events/table.php on line 147
Here is the full table.php file:
http://pastebin.com/Fg7p43ZdThoughts?
Check again. It isnt that it is not SAVING the right time, it just resets the form field in the edit ticket panel to AM no matter what the saved value is. So if you go back in to adjust the ticket, then after saving it now has an AM time stamp, no matter what the original time value was.
The problem arises when a ticket needs to be adjusted after creation. We frequently limit ticket sales to spread out sales along events, then increase them as we get closer to the event date. With your existing bug, all of our ticket sales are ending in the wee AM hours of the event day, unless we manually go back and adjust them to a PM setting.
