Hoping for a refund. :/

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  • #109345
    appyland
    Participant

    I am selling registrations online for a client’s upcoming event. I had experimented with The Events Calendar, and bought the WooCommerce Tickets extension nearly a month ago (January 28.) As it turns out, we’re not going to continue using The Events Calendar, and I’m hoping I can get a refund on the WooCommerce Tickets extension.
    Thanks,
    John

    #109352
    Kelly
    Participant

    Hi, John. Sorry to hear that you don’t think that TEC will work for you.

    We deal with refunds via email. Please send a note along with your receipt and a link to this thread to [email protected].

    Out of curiosity, is there anything we could have done differently to make our plugin more valuable for you?

    Thanks!

    #110113
    Mike
    Participant

    $5 says its attendee names/emails/etc. LoL.

    #110397
    Rob
    Member

    Hey Mike, we are definitely aware that this is a feature you’re stoked for! Know that we want to get it implemented as much as you want to see it. While I don’t see any indicator that the user here was abandoning the plugin for the reason you noted, I’ll humbly request that you keep such comments like this one to yourself, as they aren’t adding doing anything to drive discussion here in the forums.

    Thanks for understanding and please let me know if you have any questions on this.

    #118791
    Kelly
    Participant

    Hi, John. As it’s been a couple of weeks now, I’m going to close this thread. Please start a new topic if you’d like to pursue this further.

    Thanks for being a TEC user! 🙂

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