[Sky]

Hi Penny,

I’m sorry to hear that you are having issues with this. I will try to help you get it sorted out.

Can you tell me how you are exporting the CSV file? Also, do you have a link to the custom code you were provided?

Thanks,
Sky

[Sky]

Kellsey,

Thank you for providing that additional information. The PHP errors don’t seem to have anything to do with the events plugins. I asked around a bit, and as long as your users are not seeing this virtual page on the front end, it should not be a problem. I agree that it is strange that this shows up in your stats, but as far as I can tell, this is nothing to be concerned about.

Please let me know if you have any other questions or concerns regarding this matter.

Thanks,
Sky

[Sky]

Paul,

Thanks for checking on that. Can you please go through the steps in our Testing for Conflicts Guide to make sure this is not due to a theme or plugin conflict?

If that doesn’t change anything, can you upload the file that you are trying to import from? I’d like to try it out in my text environment to see if I can reproduce the problem.

Thanks,
Sky

[Sky]

Chris,

I was unable to access the site using the credentials provided. However, I re-tested this using checkboxes as the custom field type, and was able to reproduce the issue with the filterbar. It sees the pipe separated values as all one value until you visit the event and save.

Thank you for all the detailed information you have provided. I have created a bug ticket for this. Unfortunately, I cannot provide a timeframe for when this will be fixed. You should receive a follow up here once it is addressed.

Please let us know if you have any other questions or issues in the meantime.

Thanks,
Sky

[Sky]

Chris,

I was able to import the event and use a custom field that I had set up to sort the events in the month view of the calendar, without going to the event and saving.

When you do the import, are you assigning all of the relevant columns to the fields in the preview section?

Do you have an event setup on your site that I can see not showing with the filter? If so, please provide a link to the event.

Thanks,
Sky

[Sky]

Hi Tim!

Thank you very much for the detailed report! I was able to reproduce the issue, and created a bug ticket. I unfortunately cannot provide a timeframe for when this will be addressed. We will follow up here when this changes status.

Let us know if you have any other questions or issues in the meantime.

Thanks,
Sky

[Sky]

Kellsey,

I believe this is something used in routing the URLs in the generated pages of Community Events Plugin. If I go to your site at https://www.yourcommunityconnection.ca/WP_Router/wp-router-placeholder-page/ it redirects to your homepage. I’m not sure if this showing in your site stats is a problem or not. By “site stats” do you mean in your Google Analytics stats?

To see if there are any errors being generated in relation to this, can you please try enabling wp_debug and wp_debug_log as is described here: https://codex.wordpress.org/Debugging_in_WordPress. Check to see if a debug.log file is generated in your “wp-content” directory. If so, please upload the contents of the file here.

Thanks,
Sky

[Sky]

This reply is private.

[Sky]

Dan,

Thanks for the additional info. You are correct and I was mistaken about recurring events not being included in the export.

I am going to ask around to see if I can find some possible causes for this. I will get back to you by tomorrow.

Thank you for your patience.
Sky

[Sky]

Chris,

I apologize, I didn’t realize you were having the issue with the Events Calendar import as well. I will try to help with that.

Can you provide the CSV file that you are importing?

Thanks,
Sky

[Sky]

Paul,

Thank you for clarifying that for me. Can you check a few things out?

1) Are the existing events possibly in your “Events Trash?”
2) Can you tell me what is set in Events > Settings > Imports > “Event Update Authority?”

Thanks,
Sky

[Sky]

Chris,

It appears that maybe something more is happening when you save an event with a custom field, probably attached to the “save” hook. The plugin you are using is updating the field, but not triggering whatever that functionality is until the event is saved.

Unfortunately, there’s not much I can do to help with this. Third party plugins are beyond our realm of support, and bulk editing is not something built into our plugins.

If you have any other questions or issues, please let us know.

Thanks,
Sky

[Sky]

Hi Laura!

Thanks for reaching out to us.

Can you provide some more information about where you are wanting to hide the calendar? In the main calendar view, the calendar widget, etc.

Thanks,
Sky

[Sky]

Hi Paul!

I’m not seeing any images or pasted text in your post showing an error message. Can you upload a screenshot of the error you are seeing?

Thanks,
Sky

[Sky]

Javier,

Thank you for the additional information. I see what you’re saying with the “active” class. By default, this doesn’t seem to affect user experience at all. Are you using that class for customization? Is this behavior something that has recently changed?

I am not sure if it is indeed supposed to apply that class to all items in the filter bar or not, but I will file a bug ticket in any case. I can’t provide a timeline for when this will be addressed, but you should receive a follow up reply here once it makes it into a release.

Thanks for taking the time to report this, and let us know if you have any questions in the meantime.

Thanks,
Sky

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