[Rob]

Did Jonah’s suggestion not do the trick in your situation, Caleb?

[Rob]

Hey Robert. This one will be tough to diagnose if we aren’t able to recreate it; and if this is happening on a default 2011 install, with no other plugins active, that’s curious…since I’m on virtually the exact same environment with no problems.

Happy to keep looking into this best I can, though. Mind sending over a set of admin credentials so I can check out your configuration specifically? It’d be ideal if the other plugins and theme were deactivated at the time you sent so our environments were consistent. If you’re game send your email to pro /a/ tri.be with a link to this thread as a frame of reference. I’ll do what I can to assist from there.

Thanks!

[Rob]

Hi madfatter. Not much, yet, but we’re working on this for our current (2.0.8) release…which should be out the start of July. No guarantees it’ll be a 100% solution but we’re optimistic. Hope that helps and please let me know if I can answer anything else. Otherwise thanks for your patience on this so far.

[Rob]

We do too, Tony 🙂 Glad to hear this was of some value. Let us know if you need anything else down the road, and thanks again for your support so far.

[Rob]

Hey Bjarne. A couple of things that may be able to help you here. On the override side (the template tweak Jonah proposed in his earlier note), you may want to check out our FAQ entry that walks through that on a basic level: https://theeventscalendar.com/faq/what-are-template-overrides-and-how-do-i-do-them/. From there, our themer’s guide – which we recently published and is packed full of information someone in your shoes could use – would definitely be of value: https://theeventscalendar.com/themers-guide-to-the-events-calendar/.

Hope that helps. Let us know if you still have any questions from there, I’ll see what else can be done to point you in the right direction.

[Rob]

Hi Jen. I see that every release since 2.0.3, we’ve made some progress on this but haven’t been able to resolve it in time for the next release. However I see that it was just moved out of the 2.1 queue and back into the 2.0.8 queue — which means it’s on track to be cleared up in July’s monthly maintenance release, which is just about 2 weeks out.

Thanks for your patience until then and my apologies for the delay so far. Let me know if I can do anything else here or if you have other questions/thoughts/comments. Cheers!

[Rob]

Sounds like per our email exchange, you’re set here…so I’m going to close this thread out. Let us know if we can do anything else!

[Rob]

Hey Aris: I know via our email exchange that the other issues you’d raised are set, but are you still having issues here too? Let me know if so and I’ll follow-up accordingly to get you what you need.

[Rob]

Hey John: though my response is a bit delayed, I’m no less excited to hear that you got this resolved. It sounds like you’re all set upon activating the updates, but if you need anything else down the road do let us know. I’m going to close this thread for now.

[Rob]

Hey Jesse. Good catch. While the plugin isn’t intentionally built that way, it is the way it’s coded. We have had a few users bringing up this point recently and it was more an oversight on our end than anything – but we’ve got it in the works for July’s maintenance release (2.0.8) which should be out in about 2 weeks.

Apologies for the inconvenience in the interim, though. Let me know what else I can do or if you have other questions.

[Rob]

Hey Jeremy. Thanks for the words here, and my apologies that this thread has slipped through the cracks until now. Any chance you can post your code into pastie.org or a similar service and share the link (assuming this is still an issue)? I can get Paul to jump back in and try to advise from there.

[Rob]

Nice! Awesome to hear. I’m going to close this thread out accordingly, if we can do anything else please let us know.

[Rob]

Thanks for your patience, Elizabeth. Sorry for any inconvenience in the interim. Please reach out if we can do anything else.

[Rob]

Hey guys. Thanks for confirming that you’re still having problems; odd that I am totally unable to recreate this on my end (and 2 of the 4 users to respond say it fixed their issue too)…but that being said I am seeing it on Ian’s site with the credentials he sent over.

Ian, my guess is that something else is at play on your site. First thing I’d suggest: simply change to another permalink structure to see if the issue persists. From there, please try regenerating your .htaccess file. Rather than deleting the existing one, just rename it…then flush your permalinks, and a new .htaccess file should be created from there. Testing from there will allow you to see if that works (which based on my conversations with our dev, it should).

If not…I see you have a whole lot of plugins active and while I didn’t feel comfortable deactivating them myself, please try deactivating one-by-one to see if a conflict exists on that end. If not, with those plugins still deactivated, revert to the 2011 theme and test the issue once more.

Hope that helps and sorry I couldn’t offer up more on this. We’ll do what we can to assist based on your feedback per my notes above.

[Rob]

Fantastic! Thanks for confirming, guys. That’s great news and we appreciate the heads up.

[Author]

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