Rob

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Viewing 15 posts - 2,221 through 2,235 (of 4,107 total)
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  • in reply to: Pulling a variable into a link #16303
    Rob
    Member

    Hey Darren. Sorry about the inconvenience; if using the tag isn't working, would you mind dropping the code into pastie.org (or a related service) and sharing the link with us here? We can definitely take a look and try to help you out from there.

    in reply to: Sizing Videos in an event #16301
    Rob
    Member

    Hey there Yazmin. How are you embedding them, via Youtube? By and large the embedding and how it displays is controlled by the code you use to embed (as generated by Youtube or whatever service), rather than the Events Calendar PRO plugin itself. Let me know if I’ve misunderstood the issue here and I can adjust my response as needed.

    in reply to: Event List display shows "Venue" twice #16300
    Rob
    Member

    Hey Yazmin. Interesting issue; I’m seeing this on my end too, though I’m not sure why it’d be happening and haven’t received reports of this previously. Let me see if our dev Jonah can identify what’s up when he hits the forums today. Stay tuned.

    in reply to: Event List display shows "Venue" twice #16299
    Rob
    Member

    Hey Yazmin. Interesting issue; I’m seeing this on my end too, though I’m not sure why it’d be happening and haven’t received reports of this previously. Let me see if our dev Jonah can identify what’s up when he hits the forums today. Stay tuned.

    in reply to: Ending Hours And Category Removal? #16298
    Rob
    Member

    Hey grupoakro. The end time issue should be fixed for most users with the 2.0.4 update (please make sure you’re running 2.0.4 for both free & PRO), in instances except those where users are running UTC time. Is that possibly the case for your site? Let me know.

    As for the translation issue; I believe if I understand the problem correctly, this is a bug we’re aware of and have patched in the 2.1 code. If you wanted to send an email to pro /a/ tri.be with a link to this thread, I can get you the new code to test with (so we can see if it fixes your issue).

    Rob
    Member

    Hey again Fabien. Happy to try and help you out here. But can you elaborate on this point? What do you mean by “breaks after some time has passed”?

    in reply to: Remove ‘Updated’ from the Event Look #16296
    Rob
    Member

    Hey Fabien. That’s a byproduct of the microformats we’re using for SEO purposes, and is required to be compliant with that – if you remove them you’re almost certain to take a hit from an SEO standpoint. Let me know if your client isn’t concerned with that and I can see if a member of our dev team can help you out, but we definitely do not encourage removing that given the impact it has.

    in reply to: Recurring Events not appearing under list view #16295
    Rob
    Member

    Hey Carl. No problem at all! Glad to see we were able to get that figured out.

    Happy to help with your second request; did you just mean what widgets come with PRO, or what features overall? Let me know and I’ll get you the response you need. Cheers man.

    in reply to: Month dropdown, last month link not showing #16293
    Rob
    Member

    Thanks Scott. If you can take a look and help identify whether there is a conflict and if so what it is, that’d definitely be helpful for our team. Let us know when you can!

    in reply to: Events List Widget: Long Events #16292
    Rob
    Member

    Alright, thanks for confirming. Let me get Jonah to take a look when he hits the forums today to see if he can point you in the right direction here. Stay tuned.

    in reply to: How to Change Event Page Content Layout #16291
    Rob
    Member

    Hey Brian. Thanks for reaching out; if I understand the issue correctly, this FAQ piece should help you: https://theeventscalendar.com/?qa_faqs=how-can-i-place-the-map-featured-image-below-the-event-description-instead-of-above. Let me know if not and I’ll adjust my response accordingly.

    Rob
    Member

    Ah, alright. Thanks for confirming. Sounds like that’s a conflict with Yoast then. We’ll do what we can to identify it, but if you could post it as a separate thread (rather than overlapping with the existing one) it’d be great and would give us what we need to try and identify what’s up. I don’t want to create confusion for users who come here looking for one solution then finding the conversation change gears to another one.

    I’d also recommend posting on Yoast’s forum in case other users there have any ideas, too. Thanks!

    in reply to: Plugin not displaying on WordPress front-end #16289
    Rob
    Member

    Received; I’ve assigned this to a dev and you should be receiving a response shortly. You may want to experiment with the different templating options under Settings -> The Events Calendar (I see you’re using a theme-specific one rather than one generated by the plugin). Let me know if that yields anything positive. Otherwise I’ll see what a dev can offer up; no guarantees as this does relate to integration with a specific theme but we will definitely do what we can. Thanks Corey!

    in reply to: Plugin not displaying on WordPress front-end #16260
    Rob
    Member

    Hey Corey. Thanks for confirming. If you want to send an email to pro /a/ tri.be, referencing this thread, I can get a dev to take a look first thing in the a.m.

    in reply to: Month dropdown, last month link not showing #16256
    Rob
    Member

    Hey Scott. Thanks for the note, and for your purchase…sorry to hear you’re having issues. I’m seeing the problem on your site here – let me see if our dev Jonah can identify what’s up. Have you already tried deactivating other plugins (and reverting to the default 2011 theme, as needed) to see if this is a conflict of some kind?

Viewing 15 posts - 2,221 through 2,235 (of 4,107 total)