[Patricia]

Hey Daniel,

Thanks for contacting us! As I can see from here your calendar is set as List View by default. To have this same layout in your homepage you can use the [tribe_events view=”list”] shortcode. You will find further information about our calendar shortcodes and the available options in the following link:

https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

If you want to know more about the available options to add a calendar to your homepage, please check the following article:

Set the Calendar as the Homepage

Let me know if you need anything else in the mean time and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Greg!

Last week we released the latest versions of The Events Calendar (TEC) and Events Calendar Pro (ECP) with a permalink update for recurring events (the permalink logic was removed from TEC and implemented on ECP instead). Please make sure both plugins are up to date: TEC version 4.5.8 and ECP version 4.4.14.

In your case, as I can see from here (since you shared your System info with us), your current ECP version is 4.4.13.

If after the plugin update the issue persists, please access your Dashboard and head over to Settings > Permalinks for a permalink flush (no need to change anything, just visit the permalinks page).

If you need anything else in the meantime, please let me know and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Ruth,

Last week we released the latest versions of The Events Calendar (TEC) and Events Calendar Pro (ECP) with a permalink update for recurring events (the permalink logic was removed from TEC and implemented on ECP instead). Please make sure both plugins are up to date: TEC version 4.5.8 and ECP version 4.4.14.

If both plugins are up-to-date and the issue persists, please access your Dashboard and head over to Settings > Permalinks for a permalink flush (no need to change anything, just visit the permalinks page).

If you need anything else in the meantime, please let me know and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Ilija,

As I can see from your screenshot, all fields except your Event Name are set to “Do Not Import”. With this setup, I wasn’t able to import your events to my calendar either.

To be able to import your events, you need to at least import your Event Start and End Dates.

Please set your “Start Date” column to “Event Start Date” and the “End Date” as “Event End Date” and import your events again.

The event import should work properly with this setup.

Let me know if you need anything else in the mean time and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Aeky!

The Edit Organizer (Editar Organizador) link in the Event Submission Form is only available for users with admin privileges, and this link redirects to your Dashboard.

If you access your Community Events Submission Form as a Subscriber, this link (Editar Organizador) is hidden/not available.

Subscribers can only edit Organizers they created: if the organizer was created by another user, they won’t be able to edit it.

The only place available to Edit Organizers from the front-end as a Subscriber is by clicking on “View Your Submitted Events” and clicking on the Organizer name the subscriber created.

I hope this explanation helps you to understand better how the front-end Edit Organizer process works for your Subscribers.

Let me know if you have any other questions and have a great day!

Regards,

Patricia

[Patricia]

Hi Ryan,

Last week we released the latest versions of TEC and ECP with a permalink update for recurring events (the permalink logic was removed from TEC and implemented on ECP instead). A number of customers were experiencing this 404 error with recurring events after the update and the permalink flush solved it.

It is not clear why you were experiencing this problem before plugin (TEC + ECP) updates, but it’s good to know everything is working as expected now!

Let us know if you need anything else and have a great week!

Regards,

Patricia

[Patricia]

Hi Marc,

Our team came up with a solution that might be helpful in your case! The following code transforms both category and tag selectors into checkboxes (not just the categories).

Please include the following template override on wp-content/themes/flawless-child/tribe-events/community/modules/taxonomy.php

https://gist.github.com/barryhughes/a1e3a7df163f6386ea8fc74c233ca60f

After that, you have to include the following code in your theme’s functions.php file:

https://gist.github.com/barryhughes/b7106422425a66b5a3f2fc2556423361

With these custom codes in place, everything should work as expected.

Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Cara,

Good to know you were able to find the source of the conflict! I’ve installed both Jetpack and UpdraftPlus in my own site (running PHP 7.0), but I couldn’t replicate this error from my end, maybe there’s a conflict associated with other plugins (or theme) you have enabled in your site.

Anyway, UpdraftPlus is a backup plugin, so if you want to backup your site you can replace it with another plugin like BackWPup if necessary (for compatibility purposes).

Let me know if you need anything else or have any other questions and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Aeky,

Can you please check if you are using the latest version of our plugins? I’ve just ran a test in my own site and everything is working as expected. As a subscriber (no admin privileges), I created a new event and clicked on “View Your Submitted Events”. After that I clicked on the Organizer I created and I was able to edit it from the front-end with no problems (please check the following screenshots):

https://ibb.co/fFsiAF
https://ibb.co/cWaEHv
https://ibb.co/eg25Pa

Please check your plugin version and try to submit a new event as a subscriber and edit the organizer after that by following the steps mentioned previously. Let us know if you need anything else in the mean time!

Regards,

Patricia

[Patricia]

This reply is private.

[Patricia]

Hi Kent,

Last week we released the latest version of TEC with a permalink update for recurring events. This 404 error was basically associated with permalinks not being automatically flushed as expected. The Google maps API fix a different error associated with maps not displaying properly, so basically not related. Anyway, good to know everything is working properly now!

Let us know if you need anything else and have a great week 🙂

Regards,

Patricia

[Patricia]

Hi Amy,

You are very welcome!

Let us know if you need anything else and have a great day 🙂

Regards,

Patricia

[Patricia]

Hi Marc,

This is just a quick follow up to let you know that I’ll check with our team if someone has new ideas to point you to the right direction regarding this customization.

Let us know if you need anything else in the mean time!

Regards,

Patricia

[Patricia]

Hi Cara,

Thanks for sending us the results of your test! Can you please confirm if the issue persists if you disable all of your active plugins and only The Events Calendar is enabled?

Also, may I ask how are you switching your PHP versions back and forth from 5.6.31 to 7.0? Are you upgrading and downgrading the versions in your server or do you have different servers running different PHP versions with the same site installed (i.e. staging and live server)?

Regards,

Patricia

[Patricia]

Hi Miguel,

You are welcome!

Let us know if you need anything else and have a great day 🙂

Regards,

Patricia

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