CSV import stalling at "import pending"

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  • June 23, 2017 at 4:27 pm #1302639
    Ilija
    Participant

    I am trying to upload a CSV for my events. I was able to successfully upload the venues and organizers, but my events CSV will stall at “import pending” and never create an event. I tried to change the content of the csv in case I had gone over some character limit, but they are all pending. What am I missing?

    June 23, 2017 at 9:04 pm #1302695
    Patricia
    Member

    Hey Ilija,

    We are every sorry about this issue you are experiencing! Can you please send us a copy of your events CSV file in a private reply so we can run some tests from our end? Thanks!

    July 6, 2017 at 10:45 am #1317004
    Ilija
    Participant

    This reply is private.

    July 6, 2017 at 6:00 pm #1317183
    Patricia
    Member

    This reply is private.

    July 11, 2017 at 12:54 pm #1319729
    Ilija
    Participant

    I have version Version 4.4.13 of Events pro, and Version 4.5.7 of events, I don’t see any updates available.

    It still just shows import pending. Venue and Organizers upload properly.

    July 12, 2017 at 5:56 am #1319954
    Patricia
    Member

    This reply is private.

    July 17, 2017 at 2:57 pm #1322352
    Ilija
    Participant

    This reply is private.

    July 18, 2017 at 5:49 am #1322572
    Patricia
    Member

    Hi Ilija,

    As I can see from your screenshot, all fields except your Event Name are set to “Do Not Import”. With this setup, I wasn’t able to import your events to my calendar either.

    To be able to import your events, you need to at least import your Event Start and End Dates.

    Please set your “Start Date” column to “Event Start Date” and the “End Date” as “Event End Date” and import your events again.

    The event import should work properly with this setup.

    Let me know if you need anything else in the mean time and I’ll be happy to assist!

    Regards,

    Patricia

    July 18, 2017 at 2:25 pm #1322915
    Ilija
    Participant

    That solved it, thank you!

    July 18, 2017 at 5:48 pm #1322994
    Patricia
    Member

    Hi Ilija,

    You are very welcome! Let us know if you need anything else and have a great week!

    Regards,

    Patricia

    August 9, 2017 at 9:35 am #1332900
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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