[Nico]

Hi there Alex,

Thanks for getting in touch with us!

I’ve helped a user on a similar issue a while back. In that case the caused of the issue was some coding on the ‘Venedor’ theme blocking the output of the tribe_events_linked_posts variable. Basically the variable was not present in the front-end or in the back-end. For that case I prepared a snippet (to be place in theme’s (or child theme’s) functions.php file) to force this:

/* Tribe, temp fix for venedor theme conflict */
function tribe_venedor_fix() { ?>

<script type='text/javascript'>
/* <![CDATA[ */
var tribe_events_linked_posts = {"post_types":{"tribe_venue":"venue","tribe_organizer":"organizer"}};
/* ]]> */
</script>

<?php
}
add_action('admin_head', 'tribe_venedor_fix');
add_action('wp_head', 'tribe_venedor_fix');


Can you please check if the same is happening in your case? To do this, you can disable all plugins (leave The Events Calendar and add-ons active) and switch to default theme. On this default condition, look for the code ‘ var tribe_events_linked_posts’ in the sourcecode of the event page back-end and events calendar in the front-end. Once you have verified the code is there, activate the theme re-check, then activate the rest of the plugins and re-check.

Please let me know about it,
Best,
Nico

[Nico]

Hi Alex,

Seems that you question came up twice! I’ll be helping you out here → https://theeventscalendar.com/support/forums/topic/tribe_events_linked_posts-is-not-defined-error/

I’ll go ahead and close out this thread as it’s a duplicate.

Best,
Nico

[Nico]

Hi there Nicolas,

Thanks for getting in touch and for your interest in our products 🙂

Is there is any way I could have a period of few days to test it before paying the licence ?

Not really. We don’t have a trial period, but you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if this will work for you,
Best,
Nico

[Nico]

Hi there IIkka,

Thanks for reaching out to us on this!

Hopefully there’s a setting in to change this 🙂 You’ll find it in ‘WP-Admin > Events > Settings > General’.

Please let me know if this works for you,
Best,
Nico

[Nico]

Hi there,

Thanks for reaching out to us on this! As you say we can’t help much with custom code but I can surely inspect the file and give you a hand 🙂

So after checking the code the reason why it’s not working it’s pretty simple. The ‘tooltip.php’ view files is only printed out once in the document (the php will only be executed once), and it’s used as a ‘reusable’ template.

Basically when you hover an event in month view, JS creates a copy of the ‘tooltip template’ printed out in ‘tooltip.php’ and populates it with the data passed by the data attribute ‘data-tribejson’ (the file generating this is ‘month/single-event.php’). So if you need to pass new variables to the template you’ll need to add that to the ‘data-tribejson’ attribute and then you it in the template. The explanation for this is commented in ‘month/single-event.php’.

I understand the need to use PHP you have but it’s maybe easier to just create a simple printed tooltip in ‘month/single-event.php’ for each event, and override the JS actions to display this tooltip instead.

Please let me know your thoughts about this,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Howdy Matt,

Welcome to our support forums and thanks for reaching out to us. I can help you on this!

What you describe seems to be true, and there’s no feed output for the organizer page. But there’s a workaround to basically change the query arguments in case there’s a query string indicating the organizer ID.

For this you’ll need to paste the snippet below in your theme’s (or child theme’s) functions.php file:

/* Tribe, get feed by organizer ID */
function tribe_alter_feed ( $query ) {

if ( !is_feed() || !tribe_is_event_query() ) return;

// set organizer if passed
if ( isset ($_REQUEST['tribe_organizer']) ) $query->set('tribe_organizer', (int)$_REQUEST['tribe_organizer']);

}
add_action( 'pre_get_posts', 'tribe_alter_feed' );


This appending an organizer parameter to the URL [site url]/events/feed/?tribe_organizer=16 the change will be triggered.

Please let me know if this works (bear in mind feeds have a strong cache in WP),
Best,
Nico

[Nico]

Hi there Bridger,

Thanks for reaching out to report this bug! I could verify what you describe and it’s def an oversight we made.

I’ve logged this as a new bug and hopefully we can see a fix for it soon! Most probably it will be fixed in the upcoming MR for Community Events. For now I guess it’s fine to overwrite the template in the core files (something we generally don’t recommend) or use the action ‘tribe_events_community_after_the_cost’ to output a div opening tag.

Thanks one again for the report, I’ve linked this thread with the bug report so you’ll get a heads-up here when the fix is realeased.

Best,
Nico

[Nico]

Hi there Ambros,

Thanks for the report and sorry to hear about this issue! Let’s see what’s going on here …

I’ve tested the Community form in Internet Explorer and it’s not crashing. I’m also seeing the arrows correctly positioned, both in IE and Chrome. This makes me think that there might be a conflict with other plugins or the theme. Can you please follow the steps described in our Testing for conflicts guide? Please review both issues in ‘default conditions’.

I’d also like to know which version of Internet Explorer you are using to test this. And if possible the URL to the form.

Thanks,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for following up @dswiese! It’s a very specific setting so don’t worry about this at all 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hola Javier, como estas?

Gracias por ponerte en contacto con nosotros 🙂

Por lo que contas hay algun error cuando se procesa el envio. Podrias checkear el log de errores de PHP para ver si hay algo ahi que pueda darnos una pista?

Asimismo voy a pedirte si podes deshabilitar los demas plugins, y poner un theme default (Tweenty Sixteen por ejemplo). De esta manera podemos detectar si hay un conflicto con un plugin o con el theme. Más información sobre este procedimiento: Testing for conflicts guide

Espero tus comentarios,
Saludos,
Nico

[Nico]

Hi April,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the translations forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Pamela,

Thanks for getting in touch 🙂

We do have a Non-Profit Partnership program that allows approved organizations to use Events Calendar PRO and Event Tickets Plus for free, as well as providing discounts on our other plugins. You can read over our Non-Profit Program Knowledgebase page to get all the details. On that page you’ll find a link to our application form with further instructions.

We look forward to hearing from you!

Best,
Nico

[Nico]

Hi there @dswiese,

Thanks for getting in touch with us! I can help you here 🙂

The advanced list widget now has an option to limit events just to featured events:

Please let me know if this helps,
Best,
Nico

[Author]

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