[Nico]

Hi there Rob,

Thanks for getting in touch with us! Stocked to hear you enjoy our plugins 🙂

Unfortunately there’s no such functionality in our plugins although it sounds like a neat idea. This functionality is in fact covered by other plugins like: Favorites and WP Favorite Posts. I recommend you give those plugins a try.

Hope that helps,
Best,
Nico

[Nico]

Howdy Mike,

Welcome to our support forums and thanks for reaching out to us. I can help you here 🙂

Can you please let me know how you are including the widget? If you are doing so via ‘WP-Admin > Appearance > Widgets’, you should see the option to change the title and check which data will be shown in the widget frontend. I see the venue doesn’t have the correct information, it seems like all fields are completed with the venue name (http://prideinputaruru.com/venue/putaruru-primary-school-hall/). Is that the data you placed in the back-end or is this an error?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Kavita,

Thanks for getting in touch with us and for your interest in our products 🙂

Can we use this multi pro event plugin in all sub domain?

Yes, it’s possible to use The Events Calendar and add-ons in a multisite install. Depending on how many subsites there are in the network, you might need a multisite license. Chekout this knowledgebase article coverting that → License for Multisites

Please let me know if you have any questions,
Best,
Nico

[Nico]

Hi Sven,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Prux,

Thanks for getting in touch with us and for your interest in our products 🙂

Is it possible to activate a premium version of your plugin inside our intranet?

I guess it’s possible, of course you will have to manually install / upgrade the plugin but I guess it’s the same for all plugins you use. There are things that won’t work such as the maps or some geolocation information that’s fetched from the Google Maps API. Other than that I think everything should work well.

While we don’t have a trial period, you can go ahead and purchase the products for testing in the intranet. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Mohamed,

Thanks for getting in touch. We do have a Non-Profit Partnership program that allows approved organizations to use Events Calendar PRO and Event Tickets Plus for free, as well as providing discounts on our other plugins. You can read over our Non-Profit Program Knowledgebase page to get all the details. On that page you’ll find a link to our application form with further instructions.

We look forward to hearing from you!

Best,
Nico

[Nico]

Hi Aaron,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Didar,

Thanks for the heads-up about the resolution of the issue! No problem about it 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for the heads-up Matt! Glad I could help you on this 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

Perfecto Juan, ningún problema. Para poder generar el link en el caso de que existan coordenadas para el ‘lugar’ por coordenadas y no por dirección, se debe pegar este código en el archivo functions.php del tema (o tema hijo):


/* Tribe, override google map link with one build on coordinates */
function tribe_coordinates_url ( $url, $post_id ){
$coordinates = tribe_get_coordinates ( $post_id );

// bail if no coordinates
if ( !$coordinates['lat'] || !$coordinates['lng'] ) return $url;

//build new URL with coordinates
$url = 'https://maps.google.com/?q=' . $coordinates['lat'] . ',' . $coordinates['lng'];

return $url;
}
add_filter( 'tribe_events_google_map_link', 'tribe_coordinates_url', 10, 2 );


Espero tu confirmación de que pudieron implementar el código,
Saludos,
Nico

[Nico]

Alejandra, gracias por la respuesta y disculpa la demora en la mia.

Revisando tus dos respuesta parecen ser la misma con algunos minimos cambios, los cuales recopile y borre la segunda respuesta.

El primer problema entiendo que lo pudiste resolver por ahora. Como te mencionaba pareceria ser un problema con la cache del sitio. Con respeto a los problemas con PRO si queres podes abrir otro ticket y los revisamos.

Continuando con los otros puntos, el segundo punto:

Anexo el snipplet utilizado (en un plugin llamado snipplets) lo curioso es que únicamente se aplicó a este evento y no a todos y no no quiero deshabilitar las flechas se deshabilitaron solas.

No entiendo bien lo que mencionas del plugin. Podrias indicarme la pagina del plugin? Es un plugin que conseguiste en nuestro sitio.

De hecho estoy utilizando varios códigos de los cuales no se aplican (como el de categorías) y el de no mostrar lo links de “ical”, “Google calendar, export. sólo se aplicó en el que anexé la info, o si navegas la página podrás ver tu el error.

Podrias tambien en este caso indicarme a codigo te referis con ‘el de categorias’? Los pedazos de codigo que anexas mezclan CSS y PHP, cada uno va en lugares distintos (hojas de estilo los CSS y en el archivo functions.php de tu tema o tema hijo los PHP).

Con respecto al plugin para deshabilitar los links de Google Calendar, hemos recibido reportes de que no esta funcionando. Podes reemplazarlo por esta version actualizada: tribe-remove-export-links

Con respecto al cuarto punto sobre el formato de los dos eventos “dentro del mismo” no es posible hacerlo. A menos que pongas los detalles de cada evento en la descripcion del mismo y setees el evento como evento de todo el dia. Claramente no seria el mismo resultado pero es lo que mas se aproxima. Basicamente no se pueden ‘agrupar’ los eventos de la manera que describis. Con respecto al orden de la informacion podes alterar el template de evento (requiere conocminetos de programacion) segun lo descripto en nuestra themer’s guide.

Saludos,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Christina,

Thanks for reaching out and for your interest in our products 🙂

Or in other words, with one Aggregator Liscense can we download from 4 different Facebook pages or iCal calendars, etc.?

With one Event Aggregator you can download from as many sources as you need to. The license can be used in up to 10 sites, but there’s a usage limit of 100 imports per day. This doesn’t mean you can just import 100 events per day, but perform 100 imports from different sources.

Please let me know if this clarifies things a bit,
Best,
Nico

[Nico]

Hi there Iman,

Thanks for getting in touch with us and sorry to hear about the troubles with your account.

I could find your user information in our database, this means your account exists and it’s active. The associated email is the same you used when posting this thread and if you don’t remember your password you can do a password reset → https://theeventscalendar.com/my-account/lost-password/

Please let me know if this helps,
Best,
Nico

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