[Nico]

Hi there Edward,

Thanks for reaching out to us on this!

I’m sorry to say I won’t be able to help much on this issue as it’s involves a third party plugin we cannot support. Please send me a link to the plugin documentation (I found a couple with pretty similar names) and I’ll take a look to see if there’s a shortcode or something useful to include the voucher fields.

Although I’m not familiarized with the plugin, I don’t think this integration could be super straight forward. From what I see you need to place these fields for each product / voucher which will make things a bit more complicated when integrating that with tickets.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Adage,

Glad to help you out on this one as well! Can you clarify a bit on the requirement? You want to set a fixed zoom level just for single venue pages?

Please let me know about it and I’ll try my best to help,
Cheers,
Nico

[Nico]

Hi there Adage,

Thanks for reaching out to us! Hopefully this is possible by pasting the snippet below in your theme’s (or child theme’s) functions.php file:

/* Tribe, override google map link with one build on coordinates */
function tribe_coordinates_url ( $url, $post_id ){
$coordinates = tribe_get_coordinates ( $post_id );

// bail if no coordinates
if ( !$coordinates['lat'] || !$coordinates['lng'] ) return $url;

//build new URL with coordinates
$url = 'https://maps.google.com/?q=' . $coordinates['lat'] . ',' . $coordinates['lng'];

return $url;
}
add_filter( 'tribe_events_google_map_link', 'tribe_coordinates_url', 10, 2 );


Please give this a try and let me know if it works for you,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Antonio,

Gracias por la respuesta! Ahora entiendo a que te referias. Al momento importar un feed de iCal o Google Calendar no importara las imagenes ‘attacheadas’ al evento. Tenemos un ticket para introducir esta funcionalidad, al cual he linkeado esta conversacion. Por otro lado, tenemos un feature nuevo en desarrollo que va a permitir una importacion completa de eventos desde otros sitios que usan tambien The Events Calendar.

Espero haber sido de ayuda,
Saludos,
Nico

[Nico]

Hi there Julia,

Thanks for getting in touch with us and for your interest in our products 🙂

Event Aggregator is actually a service built into The Events Calendar. It works with an online API which process the different services authorizations (Facebook, Meetup) and process the events feed before importing. This means it needs to reach the service endpoint (URL) to import events from external sources.

The options I see here, is to ask the intranet admins to allow external calls to the Aggregator service (ea.theeventscalendar.com). DO you think that’s possible?

Also while we don’t have a trial period, you can go ahead and purchase the products for testing. Maybe that helps in this case. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if I can be of further help,
Best,
Nico

[Nico]

Hi there Jacob,

Thanks for getting in touch with us on this! I help out clarifying here …

I think I got an email that since I am and iCal customer I would get a free copy of events Aggregator?

This is true, all iCal or Facebook importers license holders are automatically granted a free Event Aggregator license with the same expiry date.

Inspecting your account I see you have 2 different Aggregator license. One (automatically granted) which has the same date expiry date as your iCal license. And another one which seems to be purchased separately on October 2016. Can you please this is the same you are seeing in your account in our site (My Account > License Keys)?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Chad,

Thanks for reaching out to us, and for the heads-up about the resolution of the issue. The Events Calendar Category Colors is a a great plugin, I’m sure the author will love a nice review if you found it useful 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Perfect, thanks for attaching the screenshot! I get you now 🙂

I don’t think this is an easy thing to achieve! But I might be wrong so please give me some time to inspect the code and I’ll get back to you.

Thanks,
Nico

[Nico]

Hi there,

I don’t understand the difference / nuance.

As the duplicator is not creating new tickets / orders, maybe a snippet can ‘unlink’ the old tickets leaving the event ‘clean’. You’ll need to manually create the new tickets thou. If this is the part you are trying to automate then I don’t think that’s easy. Does this makes sense?

Other option could be to have a draft ‘template event’ without tickets. You could create copies from this event, adjust the details and publish them.

Best,
Nico

[Nico]

Hi there Saurabh,

Thanks so much for the report, and for pointing the code generating this!

I’ll give this a try with the latest version of the plugins. If I can reproduce the issue then I’ll log it as a bug, and try to find a temp fix for this.

Be back to you soon,
Best,
Nico

[Nico]

Hi there Ryan,

Thanks for getting in touch with us, and sorry to hear about this issue.

EventBrite tickets can have a start/end sale dates, Have you checked on that? Also, are the events configured with the same timezone settings in EventBrite and the WP site?

Did this only affect specific events or all events in the site? Maybe the connection with EventBrite was lost or expired for some reason. Can you check on that as well in ‘Events > Settings > APIs’?

Best,
Nico

PS: I tracked your license down an confirmed you are a license holder. Please make sure to login before posting or replying next time 🙂

[Nico]

Hi there Emmanuel,

Thanks for reaching out to us! I can help you here 🙂

Inspecting the site I could see the error you described. As a first troubleshooting step: Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Can you please also send me a screenshot of the widget settings?

Please let me know about the results of the test,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for following up Norbert!

…sorry, but I don’t know what filter means…

No problem! You can find more information about filters & actions here → http://blog.teamtreehouse.com/hooks-wordpress-actions-filters-examples

My requirement is to display the date. Without time. That means the day and the month like “18. January” and nothing else. Your suggestion tribe_get_start_date displays “18. January 20:30 Uhr”. On the other hand I have to display the time. Without showing the day and the month. For example to display day/month at the top of the page and the start time at the foot.

Both functions tribe_get_start_date and tribe_get_end_date, accept a date format parameter (more details on the PHP date format). So for example you can the functions this way to get your desired result:

// get just the date
echo tribe_get_start_time ( $event_id, 'd. F');

// get just the time
echo tribe_get_start_time ( $event_id, 'H:i');


The first parameter of the function is the event ID. You can pass ‘null’ and the function will try to figure out the value.

One last thing please note you can also change how dates are displayed in ‘WP-Admin > Events > Settings > Display > Date Format Settings’. This won’t help you with the requirement you mentioned but might help with general formatting across the site!

Please let me know if this helps,
Best,
Nico

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