[Nico]

Hi graphicpilot,

That issue is being address in this topic. You can check the progress being made there.

Best,
Nico

[Nico]

Hi Shah,

Thanks for reaching out! Luckily this is possible and quite simple 🙂

Just add this lines to your theme’s functions.php file:


function modify_bar_label( $translated_text, $text, $domain ) {
switch ( $translated_text ) {
case 'Near' :
$translated_text = __( 'City and Country', 'tribe-events-calendar-pro' );
break;
}
return $translated_text;
}
add_filter( 'gettext', 'modify_bar_label', 20, 3 );


Let me know if this does the trick,
Have a great one,
Nico

[Nico]

Hi Keith,

Thanks for reaching out on us, I’ll be happy to help you!

I checked out the link you provided and it seems to be showing events correctly. Can you check on that? If further steps are needed to recreate this please provide them in your follow-up.

Thanks,
Nico

[Nico]

Hi Tommy,

Thanks for reaching out on us! Also thanks for trying out a solution from the forum before creating the topic. In this case it appears to be a really old thread so I’ll suggest we start all over and try a simpler solution.

There’s a knowledge base article covering the process of Adding sold out notices for tickets in List View, the same will work for single event view. The difference is that instead of overriding the ‘single-event-in-list-view’ template, you will override the template for ‘single-event-view’ located at ‘wp-content\plugins\the-events-calendar\views\single-event.php’.

Template overrides should work well on your child-theme as far as I know. You can append some sample text to the template file copied in your theme just to be sure the override works.

Please bear in mind that for this to work you have to define a Stock value when adding the ticket to the event in the back-end.

Please let me know if you could get this working,
Best,
Nico

[Nico]

Hey Thomas,

Thanks for reaching out on us, glad to help you here once again. Strange thing is happening here indeed, but let’s try to find out how to get this right!

First of all we need to be sure this isn’t a conflict with other plugin or the theme you are using. I’ll need you to go through our Testing for conflicts guide, so we can check on that. Also, are you running any custom order plugin?

I’ll be waiting for you follow-up,
Best,
Nico

[Nico]

Hey Dan,

Thanks for your kind words 🙂 That’s looking great, congrats!

I’m seeing those two are looking pretty much alike. Not sure what you want to customize now, but just let me know and I’ll try to help with that also.

Best,
Nico

[Nico]

Glenn,

Great this is solved 🙂 I’m going to close this topic – but please don’t hesitate to create new topics if you need help with anything else.

Best,
Nico

PS: hope you are having a great Tuesday 😉

[Nico]

Hi Jessie,

Thanks for your patience on this once again, I was waiting to have some solid news before replying.

A member of the dev team started working on a hotfix for this today. It will be packed as a plugin so you can use it right away and don’t have to wait until next release is out. I can’t give you a specific date for this, but I hope it will be ready in the upcoming days.

Best,
Nico

[Nico]

Hi Daniel,

Thanks for reaching out. I’m really sorry to hear you are not having a satisfying experience with our products. I’m here to help and want to do whatever I can to make things right.

To better solve this issue I’ll break it down in two:

ALMOST every day her wine & painting class says ‘The event has passed’ and doesn’t allow registration HOURS before the actual event! I’ve even received reports of days before an event.

To dig into this I’ll need to know the timezone in your WP site (‘WP-Admin > Settings > General > Timezone’) and the timezone in your EventBrite event as well.

They actually have their events set on Eventbrite to allow registration up to 24 hours after the event date – this is a feature they would really like to see, as they have allowed people to pay after the event in the past.

Reviewing this from our end I found that if the Event is in the past -in EventBrite-, the Tickets Form retrieved from EventBrite is empty. So EventBrite won’t have available tickets if the Event is in the past even if the ticket’s sale end date is in the future.
Can you describe how they set the events to allow registration after the event date?

A work-around for this limitation could be to extend the event’s end date in EventBrite so tickets are still available, and to force the Event in WordPress to show the Tickets Form even if End Date (in WordPress) has passed. Please let me know if this might work for your case and I’ll prepare a code snippet to achieve it.

Another thing that might be happening is the situation described in this thread: Ticket purchase iframe disappears from Eventbrite event days before event ends. Does the site have multiple Admin Users?

Looking forward to solving this,
Best,
Nico

[Nico]

Hi Glenn,

Thanks for reaching out on this and for trying out 3.10 RC!

Indeed, class names had been refactored, so updating the class name to ‘Tribe__Events__iCal’ will get that working again. The code should look like this now:


remove_filter('tribe_events_after_footer', array('Tribe__Events__iCal', 'maybe_add_link'), 10, 1);


Let me know if that works for you,
Have a great Friday,
Nico

PS: If you want to catch up with the changes introduced in 3.10, please check out this article: The Events Calendar/PRO/Add-ons 3.10: things to be aware of .

[Nico]

Hi Dan,

Thanks for the follow-up! Nice to hear you appreciate my help on this.

Regarding the access I mean a URL where I can see the site. That way I can inspect the code and see what’s happening. If you prefer you can send it via private reply. Bear in mind we are not allowed to login to your backend so please don’t send credential to do so.

The main CSS file should be located at ‘wp-content/themes/your_theme/style.css’, you can append the lines I sent at the end of that file. You can do it 😉

Happy to help,
Nico

[Nico]

Hey Nigel,

Thank you very much for your kind words 🙂 I’m happy to see this is working now!

Regarding the ‘times’ column, some code in app.css is affecting this. I can’t point you to the exact lines because the file is minified, but style applied to the ‘column’ class is the problem.

Now the ‘tooltip not showing’ doesn’t seem to be a CSS conflict but a Javascript one again. When you hover an event in the week view the tooltip HTML is generated via JS and appended to the DOM. This is not happening at all. I suggest you search for code affecting the default behavior of links, maybe preventDefault is used someplace.

Let me know if you can tackle those too,
Best,
Nico

[Nico]

Hi Thomas,

Great that worked for you 🙂

Thanks for pointing that out! In fact what I suggested is possible without Events Rocket, using [tribe_mini_calendar] instead of [event_embed]. Shame on me! You can check this article in our knowledge base about shortcodes in PRO. Upcoming release 3.10 of The Events Calendar -coming out next week- supports shortcodes as well.

Please open up a new thread for the ‘fully booked’ issue and we’ll be happy to help you with that as well – we try to keep one issue per thread. I’m closing this one as you original problem was solved!

Best,
Nico

[Nico]

Anders,

Thanks for the follow-up! I do get you now 🙂

Unfortunately there’s no simple way to add a date like you are showing in your ‘modified screenshot’. A simple work around to achieve this would be to have ‘Start Date & Time’ as ‘Date to get in’, ‘End Date & Time’ as ‘Date to get out’, and add ‘Date of the show’ as an additional field. Please take a look at this article from our Knowledge base, covering additional fields in PRO.

Please let me know if this work around solves the problem,
Best,
Nico

[Nico]

Hi Nigel,

Thanks for activating the theme. Now I can confirm this a conflict with how jQuery is being handled by the theme. Instead of loading jQuery library from the WordPress core it’s loading it from the theme folder. Which is not bad at all but that seems to be the problem.

As this is not a problem with our plugin it self, but with the theme’s custom code I’m afraid this is out of our support scope. Apart from pointing you into the right direction, I can’t dig into your code and try to find a solution.

That being said, let me give you an idea that might help you find a work around this problem. You’ll probably find wp_deregister_script(‘jquery’) and/or wp_dequeue_script(‘jquery’) in you theme’s functions.php file. Those functions are used to prevent jQuery being loaded from the core, comment those out. Also comment out the lines where you are importing jQuery from the theme folder and check if it works.

Additionally you have a malformed script tag in this line, most probably this in not affecting the Events Calendar at all but I thought it was worth letting you know:

<script src="http://dev.touch-akl.com/meba/wp-content/themes/beanstalk/bower_components/foundation/tables/responsive-tables.js"</script>
// replace with
<script src="http://dev.touch-akl.com/meba/wp-content/themes/beanstalk/bower_components/foundation/tables/responsive-tables.js"></script>


I hope you can tackle this soon,
Thanks,
Nico

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