Week View not working. Feels buggy.

[Nigel]

Ive set this up and the only view I can get the week view to work. This is OK but as its a timetable it really needs to be month or week view. Also the Tool Tips don’t work at all. Please don’t tell me this uses an old JS library like another Timetable plugin I got. I’m a little bit disappointed with this to be honest. I turned comments off in the settings yet I have to repeatedly turn it off for each event. Also The views at the top where the user gets to choose the view they want doesn’t work at all. This makes me think the JS library is wrong somehow.

Do you guys offer a refund if Im not happy?

Kind Regards,

Nigel

[Nigel]

Sorry, my post is grammatically wrong. It should say the week view doesn’t work at all.

[Nigel]

I can’t find any mention about JQuery libraries anywhere.

Id like the timetable to look like this example. So it looks like it can do it but I’m getting nowhere.

http://wpshindig.com/events/week/2015-06-14

[Nico]

Hi Nigel,

Welcome to our support forums, and thanks for reaching out. Sorry to hear you are having troubles setting the this up, but I’m sure we can get the week view working soon.

Most probably this issue is produced by a conflict between our product and other plugins or with the active theme. Please follow the steps outlined in our Testing for conflicts guide.

If it’s possible send me a link to your site, so I can check it my self. The one you provided (“http://dev.touchakl.com/”) doesn’t seem to work.

Looking forward to solving this,
Nico

[Nigel]

This reply is private.

[Nigel]

This reply is private.

[Nico]

Nigel,

Thanks for the follow-up answers and the testing. Looks like we are closer to getting this fixed 🙂

It indeed looks like a conflict with your theme. There are no known issues with our products and ACF, so I would say that’s not the cause. I see the site now, so if you can activate the theme I can investigate further on this conflict.

Also I deleted the credentials you sent in you’re previous post as we are not allowed to login into client sites.

Glad we are on the right direction now,
Thanks,
Nico

PS: I forgot to answer you previous concern about refunds. The Company offers refunds within 30 days of purchase, you can check the ‘Refund Policy’ section at our Terms & Conditions page for more information.

[Nigel]

Hi Nico,

Thank you brilliant. I’ve reactivated the theme now and you can see the issue.

NIgel

[Nico]

Hi Nigel,

Thanks for activating the theme. Now I can confirm this a conflict with how jQuery is being handled by the theme. Instead of loading jQuery library from the WordPress core it’s loading it from the theme folder. Which is not bad at all but that seems to be the problem.

As this is not a problem with our plugin it self, but with the theme’s custom code I’m afraid this is out of our support scope. Apart from pointing you into the right direction, I can’t dig into your code and try to find a solution.

That being said, let me give you an idea that might help you find a work around this problem. You’ll probably find wp_deregister_script(‘jquery’) and/or wp_dequeue_script(‘jquery’) in you theme’s functions.php file. Those functions are used to prevent jQuery being loaded from the core, comment those out. Also comment out the lines where you are importing jQuery from the theme folder and check if it works.

Additionally you have a malformed script tag in this line, most probably this in not affecting the Events Calendar at all but I thought it was worth letting you know:

<script src="http://dev.touch-akl.com/meba/wp-content/themes/beanstalk/bower_components/foundation/tables/responsive-tables.js"</script>
// replace with
<script src="http://dev.touch-akl.com/meba/wp-content/themes/beanstalk/bower_components/foundation/tables/responsive-tables.js"></script>


I hope you can tackle this soon,
Thanks,
Nico

[Nigel]

Hi Nico, cheers for that help. It’s very good. We have a couple of other people who could use this plugin so I’d like to get it going nicely. You’ve also done a good service to your company. Well done.

I’ll forward this on to our developers and let you know how we get on.

Nige

[Nigel]

Hi Nico,

WE made the JQuery changes and it has fixed some of the issues. For instance the ability to change views through the top nav never worked and it does now. HAvinbg said that the Week view is still odd. The ‘times’ are all in the center with the events underneath. Also the hover states don’t work.

IS there something else you can see that we’re missing? Thanks again.

Nigel

[Nico]

Hey Nigel,

Thank you very much for your kind words 🙂 I’m happy to see this is working now!

Regarding the ‘times’ column, some code in app.css is affecting this. I can’t point you to the exact lines because the file is minified, but style applied to the ‘column’ class is the problem.

Now the ‘tooltip not showing’ doesn’t seem to be a CSS conflict but a Javascript one again. When you hover an event in the week view the tooltip HTML is generated via JS and appended to the DOM. This is not happening at all. I suggest you search for code affecting the default behavior of links, maybe preventDefault is used someplace.

Let me know if you can tackle those too,
Best,
Nico

[Support Droid]

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