[Nico]

Hi Corrado,

Thanks for your interest in our products and also for reaching out 🙂

There will be no problem with that, you can check this knowledge base article: Moving you license keys to see how this works.

Please let me know if you have any other follow-up questions,
Best,
Nico

[Nico]

Hi Denon,

Welcome to our support forums, and thanks for reaching out to us!

Just checked your site – http://jaxtownplanner.com – and I’m seeing this is working correctly. Can you confirm this?

In case this is still an issue please point me to the URL to see this. Also, is this happening only when you switch views? Let’s say you are in Photo view and you switch to month: it breaks – but – Does it break if you access month view directly from the URL or if you set month view as default view?

Please let me know about it and I’ll be happy to help,
Best,
Nico

[Nico]

Hi Joel,

Thanks for reaching out and welcome to our support forums!

Let me say there are no settings or easy way to achieve this 🙁 Not saying this is impossible but it’s something that will surely require some custom code and that is surely out of support scope.

If you still want to dive into this customization, I think one way to go would be to craft a javascript snippet that checks if there are linked days inside the current month, and if there are none trigger next month button click. Another way to go would be to de-queue the widget’s js file and replace it with a custom one.

I’m sorry there’s no easy fix for this one but please let me know if have any other follow-up questions,
Best,
Nico

[Nico]

Hi rstoeber,

Thanks for reaching out to us! Good questions you are asking here.

I think the solution for this is to add a custom print stylesheet to your site(s). In it you can specify which elements you want to hide when the user prints the page. Please checkout this article: Styling for Print from the WordPress codex. I think you will find the info you need there.

Please let me know if the article helped you out,
Best,
Nico

[Nico]

Howdy James,

Thanks for reaching out to us!

Just checked the plugin’s FAQ, and you surely want to check #2. So Mr Silly -just kidding- check on that and let me know 😉

Best,
Nico

[Nico]

That’s great Michael, looking forward to see the site. Glad I could help 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best,
Nico

[Nico]

Hi John,

Thanks for reaching out to us, and sorry to hear about this -rather strange- issue you are experiencing.

As George points out in the thread you link, first thing to do is update to the latest versions of our products -we just released 3.11.1 a couple of hours ago. After doing so, next step will also be to go through the steps outlined in our Testing for conflicts guide. If the issue is still present with WordPress default theme and no other active plugins, then I would appreciate a description of the steps to reproduce this. That way I can try to recreate myself and check if this is a bug. Another useful thing to have is your system information, if you include that in your reply please make sure to mark it as private.

Looking forward to solving this,
Best,
Nico

[Nico]

Kamen,

That’s great, really happy to hear updating fixed the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best of luck with your project,
Cheers,
Nico

[Nico]

Hi Josiah,

Thanks for the follow-up!

I’m afraid by-passing the ajax call for the map or the post list will require some custom code (not just a snippet) and that would be out of our support scope. But I’ll ping the dev team about this tomorrow, maybe they can come up with a smarter approach on this.

Thanks for your patience on this, hope there’s an easy fix for this,
Best,
Nico

[Nico]

Hi Michael,

Thanks for your follow-up, and glad that snippet worked well for you! Sorry for the delay on my reply, we don’t work on weekends so Mondays are usually busy for us.

Your customization sounds interesting, please send us your site URL when it’s ready!

Regarding the venue filtering, in the WP-Shindig site that’s achieved by the FilterBar add-on. One simple thing to do is to link to the venue page where events taking place there are listed. The URL would be something like: http://your_site/venue/venue-slug/. Adding the ‘tribe_venue’ parameter to the URL you are building will load the venue page.

I must say building this customization will require developing some custom code (not just a simple snippet) and that is out of our support scope 🙁

That being said I think it’s quite possible to achieve this. You can inspect the query for the venue page, and try to build something similar with a custom query_arg parameter for the venue slug and some patience. Here is the code to inspect the query in a tribe view, it should be a good starting point:

add_action( 'tribe_events_pre_get_posts', 'show_query' );
function show_query( $query ) {

echo '

';
	var_dump($query);
	echo '

';

return $query;
}


Do you think you can use the built-in venue page? Or you’ll rather give the customization a try?

Please let me know if you have any other follow-up questions,
Best,
Nico

[Nico]

Hi Ben,

Sorry for the delay in my reply, we do not work on weekends and that’s why Mondays are always busy. I’ll be prioritizing your issue from now on!

“I have two instances of having authorized Eventbrite to be accessed by the event calendar because it was very unclear when I did the updated authorization that it successfully completed the transition.”
I have to say I don’t understand what you are describing here 🙁 Can you elaborate a bit?

Also, please send me your updated system information, along with the EventBrite event ID and a screenshot of you event in WP showing the error message and the settings. Please make sure the timezone set in WP is the same as in the EB event – this is not mandatory but might be a clue. Mark your reply as private so that all this info is not publicly visible.

Thanks a lot for your patience, I’ll try my best to make this right soon,
Best,
Nico

[Nico]

Hey Matt,

Thanks for the compliments buddy, really happy to hear this worked! I have to admit I pinged the dev team for an opinion on this one 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best of luck with the project,
Keep on rocking!
Nico

[Nico]

Hi Christina,

Thanks for the follow-up!

The Events Calendar is our core product, it enables the basic calendar functionality on your WordPress site. While WooTickets is an add-on for The Events Calendar, and it enables you to sell tickets for events on your site, via WooCommerce.

Please note that we have a 30 days refund policy so you can purchase WooTickets and try it out. If decide it doesn’t fit your needs you can ask for a refund within 30 days of purchase.

Please let me know if you have any follow-up questions and I’ll be glad to help you,
Best,
Nico

[Nico]

Hey Debora,

Thanks for the follow-up and please don’t be sorry at all!

Let’s make sure you have the basics well configured, please check out this Configuring WooCommerce Settings guide. There you should be able to assign the Cart and Checkout to the pages of your choice. If you still have no pages created for that just create two empty pages with the names of your choice for that. Once that is correctly configured, you can try again setting the redirect options.

Please let me know about this,
Best,
Nico

[Nico]

Hey William,

You are welcome 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Good luck with your import and thanks again for your support!

Best,
Nico

[Author]

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