Venue deleted when editing recurring event

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  • #990559
    John
    Participant

    Hi. After the update to 3.11 when I edit an existing event and change the recurrence pattern or other contents then the venue is deleted from 2 of the 3 listed copies of the event (I set it to create the next 2 events).

    The venue disappears completely and has to be recreated.

    This was previously discussed then closed in this post:
    https://theeventscalendar.com/support/forums/topic/venue-deleted-when-editing-recurring-event/

    #990771
    Nico
    Member

    Hi John,

    Thanks for reaching out to us, and sorry to hear about this -rather strange- issue you are experiencing.

    As George points out in the thread you link, first thing to do is update to the latest versions of our products -we just released 3.11.1 a couple of hours ago. After doing so, next step will also be to go through the steps outlined in our Testing for conflicts guide. If the issue is still present with WordPress default theme and no other active plugins, then I would appreciate a description of the steps to reproduce this. That way I can try to recreate myself and check if this is a bug. Another useful thing to have is your system information, if you include that in your reply please make sure to mark it as private.

    Looking forward to solving this,
    Best,
    Nico

    #995071
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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