Nico

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Viewing 15 posts - 5,956 through 5,970 (of 6,506 total)
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  • in reply to: Recurring Events 404 error #999524
    Nico
    Member

    Hey Angie,

    That’s awesome! Our next release -coming out next week- includes a fix for this bug, so after updating just try to use the change the datepicker back to what’s best for your site.

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Slow loading events page #999523
    Nico
    Member

    Hey @vividimage,

    Glad to hear about that ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Bug: duplicate recurring events #999448
    Nico
    Member

    This reply is private.

    in reply to: I need to display past events as archived #999394
    Nico
    Member

    Howdy Scott,

    Welcome to our support forums and thanks for reaching out to us.

    While there’s no easy way of doing so, you can add a link to a page displaying the past events for that category:

    http://[your-site]/events/category/[category-slug]/?tribe_event_display=past

    Other option is to code a simple PHP function to get the past events for a given category, if you think that can work for your case I can code that for you.

    Please let me know about this,
    Best,
    Nico

    in reply to: iCal Importer sync with Google Calendar #999389
    Nico
    Member

    Hi Daniel,

    Thanks for reaching out to us!

    Unfortunately this is not a feature of our product ๐Ÿ™ However if you delete a synced event on the WordPress site it won’t be re-imported from Google Calendar.
    You are welcome to suggest it as a feature on The Events Calendar user voice page ๐Ÿ™‚

    Please let me know if that answers your question,
    Best,
    Nico

    in reply to: No form on Community Event Calendar #999386
    Nico
    Member

    Howdy Helen,

    Welcome to our support forums and thanks for reaching out to us. I’ll help you out on this ๐Ÿ™‚

    I tried to add the form to the Events Calendar page and used the slug as a custom link on my menu but it is not showing.

    Not sure what link you where picking up but the Community Events forms lives here: http://67.20.94.97/events/community/add/.

    Can you try to add the correct link to the menu?

    Please let me know if that is what you where looking for,
    Best,
    Nico

    Nico
    Member

    Hi Myra,

    Thanks for reaching out to us! I’ll help you out on this ๐Ÿ™‚

    There’s seems to be a confusion here:

    I would like my filters in a dropdown like: http://prntscr.com/896faf (like in the demo of The Events Calendar).

    What you see there is Filter Bar plugin, which is an additional add-on for The Events Calendar, and it’s not included with The Events Calendar PRO.

    I installed the plugin for the filters. But I donโ€™t get the filter tab in the settings.

    From what I’m seeing in the second screenshot you installed Advanced Post Manager, which is a plugin that enables filtering capabilities in the back-end of the site, not in the front-end.

    Please let me know if this clarifies the situation for you,
    Best,
    Nico

    PS: as you are a license holder next time you can post in the appropriate premium forum –Events Calendar PRO forum in this case- and not in this public pre-sales forum.

    in reply to: Broken 'View As' Link #999380
    Nico
    Member

    Hi Aaron,

    Thanks for following up with your system information!

    I can’t see the version for The Events Calendar ‘Core’ there, but I can see that Events Calendar PRO is a bit outdated -you are running version 3.8.1 and the actual version is 3.11.1. Can you please try to update both The Events Calendar and Events Calendar PRO to the latest versions? Or at least re-check that you are running the same version for both products?

    Thanks,
    Nico

    in reply to: edit_organizer in Community Events won't update #999377
    Nico
    Member

    Hey Soren,

    I’ve enabled the Danish translations for Community, check it out here.

    Regarding the original ‘organizer-fields.php’ file, Can we recap a bit on the issue? After updating you say that what you see in the front-end of the site doesn’t reflect the original -plugin folder- file content? Event with un-modified default theme and no other plugins active?

    Hope we can get to the root of this issue soon,
    Thanks for the patience so far,
    Best,
    Nico

    in reply to: Slow loading events page #999290
    Nico
    Member

    Hi @vividimage,

    Thanks for reaching out to us and sorry to hear about this issue you are experiencing. Hopefully I can help you out with it ๐Ÿ™‚

    I’ve checked you site, and the only ‘events view’ I see is a bit slow is ‘Month view’ (default calendar view), Do you agree on that?

    First thing worth trying is to turn on ‘Month View Cache’ in ‘WP-Admin > Events > Settings > Display > Enable the Month View Cache’.

    Please let me know if the calendar loads faster after enabling that,
    Best,
    Nico

    in reply to: Recurring Events 404 error #999278
    Nico
    Member

    Hi Angie,

    Thanks for reaching out to us, and also for taking the time to troubleshoot this in your staging site! Sorry to hear about this issue you are experiencing but I’ll try to help you out getting this right ๐Ÿ™‚

    I’ve looked into your site and found this event which seems to fail in the /all/ URL but seems to work fine with a particular date:

    …/event/my-test-event-2-2/all/ -> fail
    ../event/my-test-event-2-2/2015-09-01/ -> ok

    We have recently seen a bug where ‘day first’ datepicker format was causing issues with recurring events. Can you please check that setting in ‘WP-Admin > Events > Settings > Display Tab > Datepicker Date Format’? If that’s the case can you please try to change that setting to ‘month/day/year’ format and then go to ‘My Test Event 2’ check that the date in the picker is correct and re-save the event?

    Please let me know if you are being affected by this,
    Best,
    Nico

    in reply to: setup_hide_recurrence_in_query is slow/unresponsive #999256
    Nico
    Member

    Hey Tim,

    Thanks for reaching out to us and sorry to hear about this issue ๐Ÿ™

    While your points sounds super valid, it would be great to discard conflicts -with the theme or other plugins- before jumping into it. Is it possible for you to test this -maybe in a staging site- with default TweentyFifteen WordPress theme and no other plugins active? If this could happen in the same server that would be a plus for sure.

    Also did you notice this slowdown happening after a plugin or theme upgrade? Have you tried using any caching solution on the site? The number of events you are running seems a bit high and maybe some caching helps the overall performance.

    Please let me know about those,
    Best,
    Nico

    Nico
    Member

    Hey melzar,

    Thanks for following up and including the system information!

    I’ll review this tomorrow and let you know.

    Thanks for the patience so far ๐Ÿ™‚

    Best,
    Nico

    in reply to: Translation in Greek for EDD tickets #998957
    Nico
    Member

    Hey Nikos,

    Thanks so much buddy ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Wrong Time/Date display from plugin conflict #998943
    Nico
    Member

    Hey Keira,

    Thanks for following up on this, and also for trouble shooting this intensively!

    In the backend, when adding or editing an event, the server doesnโ€™t return the whole page.

    Wow, that sounds like a thing to solve before continuing with the wrong date issue.

    Please get back to me when you have some info on the PHP errors from your hosting. You can also enable PHP error display, to see those on the page itself.

    Best,
    Nico

Viewing 15 posts - 5,956 through 5,970 (of 6,506 total)