Hi Aaron,
Thanks for reaching out to us!
Inspecting your site, I see there is a JS error in the console which I assume is causing the issue you describe.
This might be caused by using different versions of the different products – check out this version compatibility article for more details. Can you check that the site is running latest version of our products? I can help you checking that out if you share your system information with me in a private reply.
Please let me know about that,
Best,
Nico