[Nico]

Gran notícia Alex 🙂

Stocked to hear we could sort this out!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Matt,

Glad you could sort this out! Well, that was a two for one solution 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Anthony,

Don’t worry if this takes a bit long to solve, I’m here to help 🙂

Just downloaded the file and could import the first 60 events without hassle. But I found some troubles trying to import the events directly from the URL, not sure if it’s the encoding in which the server is responding or what… Maybe instead of generating just the data the server could generate the actual file and send it over. Not sure about it, but I can confirm this is working as expected when downloading the file.

Can you please try to import from the downloaded file?

Best,
Nico

[Nico]

Hola Carlos,

Gracias por ponerte en contacto con nosotros! Al momento no hay una forma sencilla de hacerlo, todavía pero por suerte la próxima versión del producto (4.0) va a incluir este feature. Esperamos el lanzamiento de la próxima versión para mediados del mes que viene aproximadamente, por lo que creo que la mejor opción en este caso es esperar al lanzamiento.

Otra posibilidad sin embargo, es extender la clase ‘TribeEventsFilter’ como se muestra en este ejemplo: http://pastebin.com/30mZSeKk – aunque eso va a llevar un poco mas de tiempo y conocimiento.

Espero que no sea un problema esperar un mes para esto. Por favor avísame si hay algo mas en lo que pueda ayudarte,
Saludos,
Nico

[Nico]

Hi Bernd,

Thanks for following up on this, and sorry to hear that updating the language files didn’t fix the issue in your site 🙁

It doesn’t sound like a conflict, but just to be sure… Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

If you are still getting this under default conditions try adding the following snippet to your theme’s functions.php file (located at wp-content/themes/your-theme/):


function tribe_custom_theme_text ( $translations, $text, $domain ) {
$custom_text = array(
'%1$s for week of %2$s' => '%1$s der Woche vom %2$s',
);
if( $domain == 'tribe-events-calendar-pro' && array_key_exists($text, $custom_text) ) {
$text = $custom_text[$text];
}
return $text;
}
add_filter('gettext', 'tribe_custom_theme_text', 20, 3);


The above function should override the translation string.

Please let me know about how this goes,
Best,
Nico

[Nico]

Hi Charlotte,

Just wanted to give you a heads up on this, I’ve tested the mini-calendar widget with FlyMag theme and everything seems to work as expected.

Re-Checking your site I see that the mini-calendar widget appears to be customized (I see the date ‘icon’ is linked to a pdf file which is not default behavior), Can you check if there’s a ‘tribe-events’ folder present in the theme or in a child theme? Maybe the widget customization is leading to this wonky behavior. If you can’t find any ‘tribe-events’ folder, you can search the theme’s function.php file for this customization as well. Have you developed the site yourself?

Please check on that and let me know,
Best,
Nico

[Nico]

Hi Jim,

Thanks for reaching out to us and sorry to hear about this issue. Glad to help you out once again here 🙂

I see you marked that you tested this with default WordPress theme (TweentyFifteen for example) and with no other plugins active, right? Any other setting that I might need to configure to test this on my end?

When you mention this didn’t occur prior to 3.12.x, What product are you referring too: PRO, Core, both?

Thanks,
Nico

[Nico]

Hi Doug,

Thanks for reaching out on this, and sorry to hear about this issue 🙁

Searching the backlog I could find the bug report for this, but I see this paused until we can have further confirmation from customers. It seems that most of the times this was caused by some kind of plugin/theme conflict. This might be a good opportunity to re-open the issue!

Given the nature of this issue the suggested workflow to continue here is:

– Test for this in a staging site with default conditions: TweentyFifteen WordPress Theme and no other plugins active but ours.
– If you notice the duplication happening there as well, you’ll need to share a database dump so someone in the dev team can take a look at it.

Do you think you can manage to set this up? If your hosting comes packed with cPanel (or similar software) setting a WordPress install might be fairly simple as 1-click installs are provided.

Please let me know what you think about this,
Best,
Nico

[Nico]

Howdy Justin,

Welcome to our support forums and thanks for reaching out to us. I’ll help you out here!

When you create a ticket you have the option to set the Stock for it (take a look: https://cloudup.com/cBjk3Mcr9Mw) and every time a ticket is sold the stock will adjust accordingly. If you are interested in adding a sold out notice, checkout this article: Adding sold out notices for tickets in List View.

Please let me know if you have any other questions,
Best,
Nico

[Nico]

Hi Tommy,

Thanks fro reaching out to us!

Per default an option is shown to allow users to create a new account on the site, take a look: https://cloudup.com/c8-ncS5SEri. You can change settings for this at WP-Admin > WooCommerce > Settings > Accounts.

Please let me know if this answers your question,
Best,
Nico

[Nico]

Hi there Brian.

Thanks for reaching out, hopefully this is simple to achieve 🙂

Just add this snippet to your theme’s functions.php file (located at wp-content/themes/your_theme/) and it should de the trick:

https://gist.github.com/ggwicz/b8a6bceaba0edd9efa2a

Please let me know if this works for you,
Best,
Nico

[Nico]

Hey Alex,

Sorry to hear this got messy 🙁 Not sure what can be the problem here, I think the best will be to re-configure the plugin settings.

Can you please go over the New User Primer EventBrite Tickets? That should help you configuring the plugin from scratch.

Also take a look at this article: Configuring Eventbrite Tickets to use eventbrite.co.uk (which also applies to any international EventBrite domain like .es). This wasn’t necessary when I tried to import the event you shared, but it’s worth giving it a try.

Last but not least check that you are running the latest versions of all our plugins in your site.

Thanks for your patience while we get this sorted,
Best,
Nico

[Nico]

Hey Rhonda,

Thanks for following-up!

Well not sure if I can help you further with this, Maybe the plugin (Visual Composer) offers some actions or filters to alter this? Have you tried reaching out to them on this?

I’m not familiarized with this plugin, and a quick search on this didn’t yield any results 🙁

Please let me know if there’s anything else I can do for you here,
Best,
Nico

[Nico]

Hey Courtney,

I’ve been playing around this and craft a snippet to make Map View work as you need. Add the following snippet to your theme’s functions.php file –wp-content/themes/your_theme/-, it will limit the query to the current selected date or to today if not date is selected:

https://gist.github.com/niconerd/a759298068ddeebd96bf

Please note that I haven’t heavily tested it and that we cannot support this type of customization, but hopefully it will get the work done 🙂 Also remember that only events with Venue information will show on the map.

Give it a try and let me know,
Best,
Nico

[Nico]

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