[Nico]

Hey Bernd,

Stocked to hear you could sort this out! We can now have a relaxed weekend indeed 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey John,

I’m sorry but we cannot support users custom code 🙁

That being said I’ll give you a quick tip, but please bear in mind I will not be able to follow-up much on this:


.tribe-events-adv-list-widget .type-tribe_events {
height: auto!important;
}


Hope that helps,
Have a great weekend,
Nico

[Nico]

Hi Joey,

Thanks for reaching out to us and for your interest in our products as well 🙂

Right now it’s not possible, but our ticketing plugins are being refactored and in our next release -coming out like in a month time- hopefully this will be possible! Please note that the date and features included in the next release are subject to change as the code is still in QA phase.

Event Calendar PRO is not required for ticketing add-ons to work, just The Events Calendar “core” + the ticket add-on of your choice.

Please let me know if I can help you with anything else,
Have a great weekend,
Nico

[Nico]

Hi Dion,

Thanks for reaching out to us, and for your interest in our products 🙂

Hopefully there’s a handy third-party plugin to do so: The Events Calendar Category Colors. Give it a try!

Please let me know if there’s anything else I can help you with,
Have a great weekend,
Nico

[Nico]

Hi there AD,

Sorry to hear about this issue! Hopefully the solution is fairly simple, please add the following snippet to your theme’s functions.php file:

https://gist.github.com/barryhughes/21c4e2fc52aec514cc9c

That should do the trick for you!
Have a great weekend,
Nico

[Nico]

Howdy James,

Welcome to our support forums and thanks for reaching out to us.

You can hide filter via CSS, targeting just month view. Try adding this snippet to your theme’s stylesheet:

.events-gridview #tribe_events_filters_wrapper {
display: none;
}

.events-gridview #tribe-events #tribe-events-content {
padding-left: 0!important;
width: 100% !important;
}


Please let me know if this does the trick for you,
Best,
Nico

[Nico]

Hi Daniella,

Thanks for getting in touch! I’ll help you on this.

I think the only way of doing this right now is by creating a different ticket for each audience (age-range). Unfortunately we still don’t support variables products -WooCommerce feature- which would be the ideal solution.

Do you think this can work for you?

Have a great weekend,
Nico

[Nico]

Hi Bernd,

Sorry to hear this is still an issue 🙁 I’m a bit puzzled I must admit, all the suggested solutions seem to work on my end, but let’s keep trying!

Please do the following:

– Double-check that you are adding the code to the functions.php file of the active theme. Maybe obvious but…

– Fresh install: Can you set up a fresh WordPress site locally to test this on another environment? Please do not install anything but our plugins (latest versions), and leave the TweentyFifteen default theme active. Once the install is complete and our plugins are installed switch the site to German. If you still see the issue try the suggested solutions: re-download language files and adding the snippet to the functions.php file of the theme.

Please let me know if any of the suggested worked,
Have a great weekend,
Nico

[Nico]

Hi there @slightlynervous,

Thanks for reaching out and sorry to hear about this issue. I’ll try to help you out figuring this out.

First of all, Can you double check that the user account you are using has admin rights? Also in the screenshots you shared I see there’s a ‘Permissions’ option in the menu, not sure which plugin is generating that option, but can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or generated by other installed plugin.

Just curious, if you try to access the new event screen via URL (http://yoursite.com/wp-admin/post-new.php?post_type=tribe_events) what do you see in there?

Please let me know how the test goes,
Best,
Nico

[Nico]

Hey Jim,

Thanks for pointing that other thread out, I’ll try to coordinate efforts with George.

I’ve set Community Events on my local site following your settings (logged-in or as anon), but I’m not seeing any errors. So not really sure what’s happening here. Just out of curiosity, Do you have any values set for Venues or Organizers in the ‘Default Content’ tab?

As both issues cannot be reproduced by us -until now at least-, Can you please try to re-install our plugins? Check out this article describing how to do this manually: https://theeventscalendar.com/knowledgebase/manual-updates/ (the process for re-installing is the same as for upgrading).

Please let me know if re-installing solves the issue,
Best,
Nico

[Nico]

Hi Son,

Thanks for reaching out to us! I’ll try to help you out setting this -kinda complicated- recurring event.

Please take a look at the settings I created from what I interpreted: https://cloudup.com/cizc4TJeUHN.

Let me explain a bit what I’ve set:

– In this example I assume each instance of the event run for an hour.
– The event starts on Oct. 17 which is a Saturday, that why I set the start time at 1pm.
– First recurrence rules cover the Wednesday/Friday pattern so start time is set to 2pm.
– Second rule is for Saturdays, happening at the same time as the original instance (which occurs on a Saturday as well).
– Third rule is for Sundays and event start at 3pm.
– All rules end on Nov. 25 2015.

Please let me know if I got this right and settings are correct,
Best,
Nico

[Nico]

Howdy Amy,

Welcome to our support forums and thanks for reaching out to us. I’ll try to help you out on this!

I haven’t heard of this issue so not sure what’s happening here. To troubleshoot this, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. Can you please share an event URL where I can see this on the site?

I would also like to know if this issue happens in a new incognito/private browser window.

Please let me know about this,
Best,
Nico

[Nico]

Hey Rhonda,

Thanks for following up on this!

How do you usually recommend using this plugin as a category on a homepage?

I guess the best way to embed events in homepage (or another page) is to use widgets. Adding them to the sidebar or using PRO widget shortcodes.

In the forums for The Events Calendar, I found the suggestion to use tags because of the fact that events using The Events Calendar plugin do not appear as a regular post in the dashboard. The categories I create using this plugin do not appear in my WP dashboard under categories either.

Let me clarify a bit here: Events use post tags (‘default’ WordPress tags), but doesn’t use post categories. Instead of ‘default’ categories there’s a special taxonomy: Events Categories. You can find those in WP-Admin > Events > Event Categories.

If I paste that code in, then the events on my Events page will reorder as well.

I’m not sure which code snippet you are referring to, as none seem to do what you are looking for. Please point me to the correct snippet and I’ll try to tweak it to fit your needs here.

Best,
Nico

[Nico]

Howdy Denise,

Welcome to our support forums and thanks for reaching out to us. I’ll help you out here 🙂

I’ve tried importing from the URLs you provided and I’m also getting an error due to the webcal:// protocol, if I change that for http:// I can import the feeds correctly (I’ve tried the first one). Can you try importing with http:// instead of webcal://?

Please let me know if you can import successfully,
Best,
Nico

[Nico]

Hi Grégoire,

Thanks for reaching out and sorry to hear about this issue. Hopefully I can help you figuring out what’s happening here 🙂

It would be great if you could share your system information with me so I can check if everything looks right on that end.

You say you’ve tested this with WordPress default themes, but can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Finally I would like to have the actual configuration of the list widget, Can you upload a screenshot of the widget configuration (http://cloudup.com or similar image sharing services might help here) ?

Thanks,
Nico

[Author]

Posts