[Nico]

Hi Maciej,

Thanks for reaching out to us! I’ll help you here…

I have the following issue – My Events page gives me a message “There are no upcoming events in your queue.” but I have Events coming up that I added.

You refer to My Events page of Community Events add-on? Can you please tell me what’s the value for ‘Default status for submitted events’ in WP-Admin > Events > Settings > Community.

Please try to set that setting to ‘Published’ and re-test using default theme and no other plugins active but The Events Calendar and it’s add-ons (Testing for conflicts guide). This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Best,
Nico

[Nico]

Hi Tony,

Thanks for reaching out to us! Interesting question here, upfront I’m mostly sure there’s not much we can do to solve this as results are returned straight from Google’s API. But please send me your site URL so I can check it there and try to reproduce/test a similar scenario locally.

Best,
Nico

[Nico]

Hi Allyson,

Thanks for reaching out and sorry to hear your issue here!

First of all let me say it’s very difficult to identify legit bugs here as you are not able to test for conflicts. Do you think it’s possible to create a staging sit to test/fix this issues? It’s a really useful practice in web development as rolling updates and un-tested changes in the live site is really risky!

1) Users cannot login if the “allow anonymous submissions” is unchecked. They get booted out and sent to the WP login screen. This issue has been discussed here on your forum.

You mention this was discussed previously in the forums, Can you link me to the past thread?

2) I would be happy to allow anonymous users to add events, but reCaptcha doesn’t show up properly and users can’t override it. I have another recaptcha plugin activated, and it sounds (from reading the forum) that they interfere with one another.

That’s possible. Can you temporary disable the other reCaptcha plugin and re-rest to confirm this incompatibility?

3) Since #1 and #2 don’t work, I would be okay using a Facebook login, but it’s not available. I might suggest adding this option.

You can suggest this feature at The Events Calendar user voice page, that’s were we gather feedback from our community regarding feature requests and ideas.

4) If using #2, there is no easy way to deactivate fields (i.e. we are in Mexico, so the state field doesn’t work). It would be an easy add-on for your team to add check boxes so we could customize our calendar fields.

This can be achieved with an override of the ‘submit event’ template. Are you familiarized with the Themer’s guide and template overrides?

5) Also if using #2, I would need to remove the option to add to maps, but I can’t. (Google maps does not have all streets marked in our small area.)

Same as #4, for both cases hiding the fields via CSS should work as well.

6) Or — As an alternative, and since you allow new events to be “pending,” you could include a check box to send a notification statement to let users know that their events will be posted shortly. This would be an AWEsome addition and would solve all my issues!

There’s an action you can hook to in order to send that email notification. The action is tribe_community_event_created, it receives the newly created event_id as parameter.

Please let me know about all these items, and again please consider having a staging/testing site it will surely make your life easier in the future (not only for our plugin),
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi Guys,

Barry from the dev team could confirm this was missed in the just released maintenance release, and it will be included in an upcoming release. Hopefully he took the time to generate a ‘temporary fix plugin’ to address this issue for now. Please go ahead and download the fix, activate it and let me know if it does the trick!

Once again thanks for the patience on this,
Have a great weekend,
Nico

[Nico]

Hey Folks,

Thanks for reporting this, and sorry this wasn’t resolved in the maintenance release! A dev will be looking into this later today, but I’m not sure I’ll have an update on this till Monday. I’ll keep you posted.

Best,
Nico

[Nico]

Hey Keith,

Thanks for the heads-up! I’m aware of what you are stating and I check the site regularly to run the imports. Nice tips about the visualping. Other technique is to set up a cron in the server to make the wp-crons run.

Yeap hopefully we will get this one done soon 🙂

Have a great weekend,
Best,
Nico

[Nico]

Howdy Edwin,

Welcome to our support forums and thanks for reaching out to us. I’ll try to help you on your doubts 🙂

…this theater has a couple events and I would like to show only their events on their page/list in a widget. Is this possible? Because when I use a widget like Events List, it wil show all the events from every place.

You can use PRO shortcodes to insert a featured venue widget and pass a parameter indicating which venue to pull events from. Do you think this can work for you?

Another question, at the events page you can click on the venue en then you get some information. Is it possible to attach the venue/location to their own page/list? Because their own page/list has all the location settings, like geo longitude and latitude information. It’s unnecessarily to have the location information twice on one platform.

You can customize the template showing the venue link to show the ‘correct’ one, please take a look at our Themer’s guide. You can also hook to tribe_get_venue_link filter to change the returned link (see tribe_get_venue_link function where this is used).

Please let me know if you can work those items out,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Keith,

Thanks for keeping me posted! Don’t worry about that my test site is surely full of events so the imports are running 🙂

@Mark, I’m sorry for the hassle with duplicates. I guess the safest procedure for know would be to import events manually. I’m aware this implies more manual work our plugin is intended to solve, but we are still investigating this issue that surely is not simple at all to resolve.

As a heads up on this, a developer in the team started working on adding new tests/checks for duplicates and hopefully those will help uncover what’s causing this soon!

Thanks again everyone for the patience on this,
Best,
Nico

[Nico]

Hey Soren,

Sorry to hear about this not fixing the issue and also about your not-so-pleasant experience with our plugins 🙁 We try our best to deliver great code and functionality but bugs (and other malfunctions) also happen in software development. If you feel we wrongly set your expectations about our product or support service at any point please let me know about it so we can correct any copy / communications leading to this. That being said I’ll try to do my best here to help you on this 🙂

Let start over on this issue:

• Do you have a staging site where you are testing these updates? I can still see the javascript error on the calendar page.
• Can you describe what are the issues you are experiencing with the filters?
• Please follow the steps described in our Testing for conflicts guide. This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about your findings,
Best,
Nico

[Nico]

Hi there,

Thanks for following up! This is certainly a strange thing, I see everything is ok with the system info just different PHP versions but not sure is this is the cause. I’m suspecting it might related with this bug: http://theeventscalendar.com/support/forums/topic/anonymous-users-unable-to-add-new-venues-or-organizers/. A maintenance release for community events is coming out later today addressing this bug. Can you update and re-test after? If the issue is still present it’s probably a bug we might have to log and take look!

Thanks again for your patience on this,
Best,
Nico

[Nico]

Hey David,

Thanks for following up on this and be sure to check upcoming releases!

Regarding what you state about booking, the new release 4.0 will add RSVP capabilities to Events which might come in handy for your case. You can also limit the amount of folks who can RSVP. Do you think that will cover your use case?

Thanks so much for your patience on this,
Best,
Nico

[Nico]

Hola Carlos,

Genial! Esperemos que respondan pronto.

Con respecto a lo que envías del sidebar, note que en tu calendario no andan los botones de Próximos/Anteriores Eventos. EN base a esto deduzco que no es un problema particular con el filtro sino algo que afecta la carga por ajax en general. Si deshaces los cambios todo vuelve a funcionar?

El archivo que he modificado sería /wp-content/plugins/the-events-calendar/src/views/list/content.php

No deberías modificar directamente los archivos del plugin! En vez de eso deberias crear una copia del template dentro de la carpeta de tu theme. Puedes encontrar mas información sobre el proceso aquí.

La fecha de inicio y fin de los eventos aparecen en formato am y pm se podrían poner en formato 24h.

Claro, el calendario respeta los seteos de formato de fecha y hora de WordPress. Los cuales puedes modificar desde WP-Admin > Ajustes > Generales.

He comprado el addons Community y tengo instalado el plugin WPML teneis traducciones para el módulo a Español.

Si bien existe una traducción al español de Community Events, no puedo garantizarte que el plugin funcione bien en conjunto con WPML. Solamente The Events Calendar “core” and Events Calendar PRO are compatible with WPML.

En la url: http://216.172.184.212/~initcoms/vouaxenda.com/ uso en la parte central el plugin de Próximos Eventos, en el sidebar izquierdo he modificado el calendario para que cargue los eventos en el centro al hacer click en un día, la cuestión es que carga desde el día seleccionado y todos los demás, ¿Hay alguna manera de que solo carge los del día seleccionado?

Supongo que podrías re-direccionarlo a la vista de día en vez de la vista de mes, pero no estoy seguro de como lo estas haciendo. Veo también que tiene ocultas las vistas adicionales en el sitio ademas.

Espero haber sido de ayuda 🙂
Saludos,
Nico

[Nico]

Hey Stengade,

Thanks for your patience on this, I’ve taken a deeper look and the problem is on the translation not correctly encoding the ‘%’ character. I’ll submit this change to the translation site, for now you can add this snippet to your theme’s functions.php file:


function tribe_custom_theme_text ( $translations, $text, $domain ) {

$custom_text = array(
"The settings below control the display of your calendar. If things don't look right, try switching between the three style sheet options or pick a page template from your theme.</p><p>There are going to be situations where no out-of-the-box template is 100% perfect. Check out our our themer's guide for instructions on custom modifications."
=> "Indstillingerne nedenfor styrer visningen af din kalender. Hvis tingene ikke ser rigtige ud, så prøv at skifte mellem de tre \"style sheet\" muligheder eller vælg en side-skabelon fra dit tema. </p> <p> Der vil være situationer, hvor ingen ud-af-boksen skabelon er 100% perfekt. Tjek vores vores themer's guide for instruktioner om brugerdefinerede ændringer.",
);

if( $domain == 'the-events-calendar' && array_key_exists($text, $custom_text) ) {
$text = $custom_text[$text];
}

return $text;
}
add_filter('gettext', 'tribe_custom_theme_text', 20, 3);


That should make this right until the translation is updated.

Please let me know if it works for you as well,
Best,
Nico

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