[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Hey Withard,

Thanks for following up on this!

As I understand this, I will have to exclude the specific dates for each recurring event.

Yes! Your idea to exclude from a category sounds like something nice to have, your are welcome to suggest that feature in The Events Calendar user voice page . There’s the place where we collect feature requests and ideas from our community.

Regarding the SQL code it looks good, but we don’t actually do support on the pre-sales forum. You might want to give that a try and then open a new thread (in the premium forums if you hold a license or in the .org forums if you don’t) if you have specific doubts about it.

But I guess (hope) you have a function for this?

Not sure what you are expecting of the function. Please let me know about this.

Best,
Nico

[Nico]

Hey @designoneweb,

I’ve checked with the team on the WP-Engine cache config but the best will be to contact their support team on this an ask them to disable all cache related to The Events Calendar plugins if possible. Please reach out to them and let me know if this is possible,

Best,
Nico

[Nico]

Hey Mark,

Thanks for reaching out to us! Of course I cannot predict the future as you say but I can help you understand why we increased the plugin cost over the past year – both to renewing users and new customers. That’s because we’ve been putting a lot more development into the plugin over the past few months than we had in the months / years beforehand. We’re on a release cycle that has us pushing out code on a near-monthly basis, and are just around the corner from releasing our next major release (version 4.0). As we’ve built a bigger team and started doing more intense development in faster release cycles, the operating costs associated with managing/supporting the plugin have admittedly become higher than where they were before. In order to continue to keep our existing plugins competitive, to deliver awesome support + to add new plugins to our suite (keep an eye out for a new tickets framework plugin and our Community Tickets add-on over the coming weeks!), we’ve unfortunately found it necessary to increase license costs for customers. We try to offset this for existing users by offering them a discounted rate on renewal (30% off), and if anyone ever tells us that the license cost is truly a hardship for them to come by, we’re always able to find a way to get them the plugin regardless.

TL,DR: I’m not aware of any plans regarding raising the plugin cost in the near future. And yes, we provide a 30% off for renewals!

Please let me know if there’s anything else I can help you with,
Best,
Nico

PS: if at any point I discover the secret I’ll be glad to send you some lottery numbers for sure 😉

[Nico]

Hi there @dgpixel,

Thanks for reaching put to us!

Hopefully we have a translations site where you can submit your translations! Please take a look at these articles describing the process of doing so: Translating The Events Calendar and Translating the premium plugins.

Please let me know if you still have doubts on this,
Best,
Nico

[Nico]

Hola Antonio,

Gracias por confirmar esto! En este punto supongo que no mostrar los comentarios es algo que intencionalmente esta haciendo Divi (el theme).

Si cambias momentáneamente el theme del sitio al que viene por defecto en WordPress (TweentyFifteen) puedes ver los comentarios en las paginas de eventos? En caso de que si puedas verlo (que es lo que entiendo debería pasar), la mejor solución seria que te pongas en contacto con el equipo de soporte para entender por que ellos limitan este comportamiento y como podes resolverlo.

Espero tus novedades,
Saludos,
Nico

[Nico]

Hola Carlos,

Me alegro que hayamos podido avanzar y resolver al menos uno de los puntos!

Con respecto al tema del sidebar: ahora que lo mencionas veo que estas usando Enfold Theme en tu sitio, el cual anula la opción de seleccionar el template para eventos (lo pude confirmar en un caso similar hace poco). Creo que lo mejor seria que te pongas en contacto con el equipo de soporte de Enfold para consultarles sobre como resolver esto con su producto. Si ellos no tienen una solución sencilla para esto podemos probar customizando los templates de calendario como te mencionaba anteriormente, aunque tal vez sea una solución demasiado rebuscada para este asunto.

Espero tu respuesta para seguir intentando solucionar esto,
Saludos,
Nico

[Nico]

This reply is private.

[Nico]

You are welcome Lois! Glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Jacob,

Don’t worry at all dude! Stocked to hear this is solved 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Keith,

Thanks for confirming this and glad to see we are getting some evidence on a test site!

Can you please send me the details on a private reply? I guess the dev team will be interested in taking a look into the database, if you could send a db dump by email to support at this domain I’d appreciate.

Thanks again for going the extra mile with these tests,
Best,
Nico

[Nico]

Hola Antonio,

Gracias por ponerte en contacto con nosotros! Voy a darte una mano para solucionar este problema.

En WP-Admin > Events > Ajustes > General hay una opción para habilitar los comentarios en las paginas de eventos (https://cloudup.com/crPsoWdf5Yh), podrías asegurarte de que este tildada?

Espero que con eso puedas resolverlo,
Saludos,
Nico

[Nico]

Hi there Whittard,

Thanks for reaching out and for you interest in Events Calendar PRO!

Recurring event, every week, Friday, shop open from 9:00 till 18:00, except on hollidays

Regarding this questions, yes it’s possible to add exclusion rules per event. You can exclude particular dates like ‘December 25th’ or more complex patterns.

Also is it possible to show in a widget if the shop is open or closed (…). During this time a (single line) widget showing [We are open for business] else [Sorry we are closed]

Well, I guess this custom behaviour requires a bit of coding on your side. We actually don’t have a widget that does exactly what you describe. If you are willing to code a bit we can point you in the right direction.

Please let me know if there’s anything else I can help you with,
Best,
Nico

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