[Nico]

Hi Gwyneth,

Thanks for reaching out! I’ll help you here…

I’m not able to access your site, seems it’s been lock down by security reasons. Can you please check on that?

Please let me know about it,
Best,
Nico

[Nico]

Howdy Steffan,

Welcome to our support forums and thanks for reaching out to us! I’ll help you with this issue…

Let me say this is a known issue that was reported by various users after the maintenance release 4.0.6 was out. Until we have a fix for this I recommend you downgrade the plugins to version 4.0.5.

Please let me know if it’s fixed after downgrading,
Best,
Nico

[Nico]

Howdy Jason,

Welcome to our support forums and thanks for your interest in our products 🙂

Unfortunately there’s no bundle functionality for tickets. What you can do is create a new ticket type for the bundle, but then managing the stock for the events might need some manual tweaking. Maybe you can sell coupons/gift card or something similar, so the buyer can “purchase” the tickets for the events they want and the stock levels + attendees data will be correctly updated. Does this makes sense or maybe I’m missing something?

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi Margaret,

Thanks for sending those samples, I can get you now…

This is something the theme support will be able to help you better with. To be clear, this how the default events template look like: http://wpshindig.com/event/code-coffee-code-learn-share/2016-02-25/ – as you can see the theme you are using is heavily customizing the template, and I’m not aware what’s the recommended size for the image you are uploading. Most probably this is described in the theme documentation, or available upon request.

Please reach out to the theme support team on this, they’ll surely be able to point you in the right direction…

Best,
Nico

[Nico]

Hey Dave,

Glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Margaret,

Sure, you can hide those by inserting the following CSS snippet in your theme’s stylesheet or via Simple Custom CSS plugin:


.single-tribe_events .tribe-events-event-image {
display:none;
}


Anyway I would like to double check on this, Can you please send me the website URL? Specifically an event where I can see this image issue?

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Shaun,

Thanks for confirming we are good here, and sorry for not being able to help you further. If the theme you use is crafted by another dev or company be sure to reach out to them. If you coded it, be sure to check how default WordPress theme is doing the sidebar inclusion, etc. Default themes are usually great places to sneak on best practices.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great weekend,
Nico

[Nico]

Hey Blake,

Thanks for following up on this! Indeed it looks a bit tricky, let’s check on the following:

• When you use ugly / default permalinks, it works as expected right?
• I’ve noticed you change the slug from events to calendar, Can you try to change that back to events and if the category URL works then change it something like myeventspage and check as well? You might need to re-save permalinks after each change, you can check on this with the site normal permalink settings
• If the above doesn’t work please send over a screenshot of your permalinks settings.
• Do you recall any particular setting in the calendar/site different from the other calendars/sites?

Thanks for the patience on this, surely a sneaky issue!
Have a great weekend,
Nico

[Nico]

Hey Oliver,

Thanks for reaching out on this, and sorry to hear those two bugs are still not fixed in the MR 🙁

Taking a look into the ‘lowercase’ report, I see this was fixed + tested in The Events Calendar Core. Maybe that’s why it’s still an issue in Community Events, I’m not familiarized on what change was made at code level to address this but maybe it has to be ported to other plugins. I’ll ask the dev assigned to that ticket and will let you know.

Regarding the ‘submitted’ translation, I’ve took a look into the code and found that there’s an extra white space in the string in the plugin files, which seems to be removed (maybe automatically) by the translation plugin. So if you take a look at the translation in the plugin file (the-events-calendar-community-events/src/Tribe/Submission_Handler.php:85), you’ll see the following:


$this->add_message( sprintf( __( '%s submitted. ', 'tribe-events-community' ), $events_label_singular ) . $this->community->get_view_edit_links( $this->event_id ) );


To fix this now, please change that line to:


$this->add_message( sprintf( __( '%s submitted.', 'tribe-events-community' ), $events_label_singular ) . ' ' . $this->community->get_view_edit_links( $this->event_id ) );


I’m logging this bug now and hope it makes it to the next maintenance release as the fix is super simple 🙂

I’ll update you on the first one when I hear back from the dev,
Best,
Nico

[Nico]

Hi Francesco,

Thanks for your interest in our products 🙂

We currently don’t have any integration built for BuddyPress. We are aware a third-party plugin has been just release: The BuddyPress Events Calendar: Community Events. You might want to check it out, we still haven’t heard any positive or negative comments on it. If you give it a try you can let other users interested in this feature know about how it works here.

Hope that helps, please let me know if there’s anything else I can help you with,
Have a great weekend,
Nico

[Nico]

Hi Colin,

Thanks for you interest in our products!

My organisation is interested in using your calendar for our Drupal-based website

Sorry to say our plugins our built for the WordPress framework and we do not have a Drupal version of them.

Please let me know if there’s anything else I can help you with,
Have a great weekend,
Nico

[Nico]

Howdy Nathan,

Welcome to our support forums and thanks for reaching out to us 🙂

From what I see in your system information, you haven’t upgraded Events Calendar PRO to the latest version (4.0.6) but you did updated Core. Maybe the version mismatch is generating this glitch. If the update doesn’t show automatically in WP-Admin > Plugins > Installed Plugins, please go to WP-Admin > Dashboard > Updates and click the ‘Check Again’ button. If that doesn’t help then you’ll need to perform a manual update.

Please let me know if this is still an issue after updating PRO,
Have a great weekend,
Nico

[Nico]

This reply is private.

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