[Nico]

Excellent catch @jskk123!

Seems it’s the timezone offset affecting the end of week cutoff. I’ll go ahead and log the bug. Not sure if a temporary fix will be possible until the dev team looks into it. Do you think this is a showstopper for your site?

I might be back with some follow-up questions on your setup, although I think I have all the data to correctly log this.

Thanks a lot for the report once again,
Best,
Nico

[Nico]

Hey Lindsay,

Sorry for the delay on this, we do not monitor the forums on weekends so usually Mondays are very busy!

Ok so I can have early bird tickets show first for a determined period of time, then after that date is up, have the regular tickets show automatically, correct?

Yes, take a look at this screenshot showing how to setup Tickets start/end dates: https://cloudup.com/ch7rApRQRWl

Regarding the snippet, that should solve my problem with the download link only going out to early bird ticket holders, correct?

I was thinking, is the same download link you want to provide to all early bird ticket purchasers? Do you think including ‘Early Bird’ in the ticket name might be a good way of identifying these tickets?

Please let me know about it and I’ll give the snippets code a try,
Best,
Nico

[Nico]

Hey Jonathan,

Thanks for reaching out and sorry to hear you are affected by this as well.

This is still in development, it’s slated to be release in the first maintenance release for 4.1 (upcoming version) of the plugin. Version 4.1 is expected to be out mid March (it has been delayed a bit), so I guess this particular change will be coming out finally at the end of month or similar date. Please note this is subject to change, it’s not 100% firm!

A possible work around might be to export the sub-site events to an external calendar (like Google Calendar) and from there try to import them to the main calendar. This is something that would work for 1-10 sites probably not for 1-100 🙁

Thanks,
Nico

[Nico]

Hey Kelly,

Don’t worry about the lag, I’m in Argentina so I surely contribute to it 😉

Alongside the plugins you mention, you’ll to install the ‘core’ events and tickets plugins:

• The Events Calendar, which functionality is extended by Events Calendar PRO. PLease note that you don’t necessarily need PRO to sell tickets!
• Event Tickets, provides basic RSVP functionality. Event Tickets Plus extends it’s functionality to actually sell tickets.

So the complete list would be:

• The Events Calendar (free)
• Events Calendar PRO (premium)
• Event Tickets(free)
• Event Tickets Plus (premium)
• WooCommerce (free)

Please let me know if you have any other follow-up questions on this,
Best,
Nico

[Nico]

Thanks for following-up Rona,

“You may not be able to import events that Facebook deems adult in nature, including breweries, bars, night clubs, and adult entertainment. The Facebook API dictates that only public, unrestricted events are importable at this time.”

Basically Facebook API (the way our plugin connects with Facebook data) has a restriction for adult / night / bars / night clubs, so it mostly sure won’t work for those types of events. If your site / business is all about those type of events, then it won’t be the best option. You can always re-create the events in your calendar but if you were looking to import all for those from Facebook then I guess it won’t work for you. Again this is a limitation on the Facebook side and unfortunately there’s not much we can do about it.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Buenisimo Alicia 🙂

Como marcaste este ticket como resuelto, voy a cerrarlo. Si surjen nuevas dudas por favor abrí un nuevo ticket, si lo haces en castellano me lo van a signar a mi (el resto de esta semana y la semana entrante no voy a estar).

Saludos, que tengas una buena semana,
Nico

[Nico]

Hey Ingrid,

Thanks for reaching out on this, I’ll help you getting the events right!

Once you import a feed and delete the events the imported save a ‘note’ for that event not to be re-imported. Maybe that’a affecting you here?

If so, please add the following snippet to your theme’s functions.php file, and reload the admin page until all deleted events notes are cleared:

/*
* Deletes the saved copy of "deleted" events generated by iCal Importer
* This allows you to re-import events. The script deletes 50 instances per page load
*/
$posts = get_posts( array( 'numberposts' => 50, 'post_type' =>'deleted_event') );
if (!empty($posts)) {
foreach ($posts as $post) {
wp_delete_post( $post->ID, true);
}
} else {
echo 'Done deleting!';
}

Once you are done you can comment the script or remove it from the file.

To prevent this behaviour in the future, add this other bit of code:

/*
* Prevents iCal importer from saving a copy of "deleted" events
* This means when you rerun an import, it will reimport any events you previously deleted
*/
function tribe_ical_dont_save_deleted () {
$ical_importer = Tribe__Events__Ical_Importer__Main::instance();
remove_action( 'before_delete_post', array( $ical_importer, 'deletedEventSave' ) );
}
add_action( 'wp_loaded', 'tribe_ical_dont_save_deleted' );


Please let me know if this helps,
Best,
Nico

[Nico]

Hi Elizabeth,

Thanks for reaching out to us and sorry to hear about this glitch.

From what I see in the screenshot seems the site wasn’t fully loading for that device. Take a look at the ‘View as’ combobox, when the scripts finish loading the select element gets changed to an icon + text, and day names are shortened as well. Could that be the problem? Did it succeeded/failed consistently for all cases? After several attempts I wasn’t able to reproduce this on my mobile device.

Please let me know about it,
Best,
Nico

[Nico]

Hey Charlene,

Thanks for reaching out, and for your interest in our products!

Our plugin provides a ‘central’ calendar for the site but doesn’t have a calendar per user function nor similar. Take a look at our demo site: http://wpshindig.com/events/ – maybe that helps understanding how our plugin works.

Please let me know if you have any other questions on this,
Best,
Nico

[Nico]

Hi there Rona,

Thanks for your interest in our products 🙂

I think the plugin won’t work for your page due to the Facebook API restriction. While we do not offer a trial period, we have a 30-day refund policy so you can go ahead and buy the plugin to review it. If after testing it you decide it’s not the best option for your site then you can request a full refund within 30 days of purchase. Images are imported, you are covered on that front but you should give a try and see if you are happy with how imported events look like. On that same note, you can check how the calendar looks like in our demo site: http://wpshindig.com/events/ , it uses a basic theme, but I think you’ll get the idea.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hey Kelly,

Thanks for following up! If you are referring to the name of the customers on the Order then that should be possible. I can confirm it is for WooCommerce, not 100% sure about the other supported plugins (EDD, WP-Ecommerce or Shopp) but I think it should be possible as well. You might need to test that manually or look into each plugin documentation (‘Edit Order’ might be a good term to search).

Please let me know if that answers your question,
Best,
Nico

[Nico]

Glad to hear Nathan 🙂

If you could share the solution for Kenna and other users to benefit from it, that would be great!

Thanks,
Nico

[Nico]

Hey Kevin,

Thanks so much for keeping me posted on your progress. As we do not monitor forums during the weekend, I’m just seeing this now when it’s solved 🙂

I guess the approach you took sounds great, if it’s a light plugin and works well I think you should not worry about it. Glad you could finally solve this, I was starting to feel I wasn’t being able to help much!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Tom,

Glad to be of service. I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Jeroen,

Thanks for reaching out to us! I’ll help you on this…

Basically that string is translatable, and has a translation in place for it here. So if your site language is set to Dutch you should see that translated.

If your site is in fact set to Dutch, but you are not seeing this translated, please try switching to Default TweentyFifteen (or TweentySixteen) theme and try again.

Please let me know about it,
Best,
Nico

[Author]

Posts