Nico

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Viewing 15 posts - 4,456 through 4,470 (of 6,506 total)
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  • in reply to: How can I import Venue addresses via ICAL importer? #1089779
    Nico
    Member

    Howdy Oystein,

    Welcome to our support forums and thanks for reaching out to us! Interesting questions here…

    We visited the issue for a while when we first built the plugin. Fundamentally, we have nothing to go on to get the address from the location in a stable manner. It comes in as one long line with not consistent indicators of what may be a name and what may be an address. We found that attempting to pull and address actually introduced more instability than the good it did. So we eventually decided our best bet was to use the location as the venue name and allow the users to edit or add an address.

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    in reply to: Problem after plugin updates #1089744
    Nico
    Member

    Hey Wilco,

    Thanks for reporting this. We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

    For now you can downgrade the plugins to version 4.0.7. You’ll find the past versions for our premium plugins in the download section of your account in this site (https://theeventscalendar.com/my-account/downloads/) and you’ll find the core plugin (The Events Calendar) past versions here: https://wordpress.org/plugins/the-events-calendar/developers/.

    Thanks for the patience while we work on this,
    Best,
    Nico

    Nico
    Member

    Hey Roberta, thanks for letting us know! Closing and marking as duplicate.

    Nico
    Member

    Hey Rich,

    Glad I could help you out 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Setting default ticket types #1089703
    Nico
    Member

    Howdy Dave,

    Welcome to our support forums and thanks for reaching out to us. What you ask for is not a feature of the plugin right now, but sounds like it would be super useful for many customers as well. You are welcome to suggest this feature request at The Events Calendar user voice page, where we gather feedback from our community.

    I guess this can be custom coded, but crafting that customization for you would be out of the support scope we provide!

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    in reply to: Plugin update issue #1089690
    Nico
    Member

    Hey Giles,

    Thanks for reporting this. We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

    For now you can downgrade the plugins to version 4.0.7. You’ll find the past versions for our premium plugins in the download section of your account in this site (https://theeventscalendar.com/my-account/downloads/) and you’ll find the core plugin (The Events Calendar) past versions here: https://wordpress.org/plugins/the-events-calendar/developers/.

    Thanks for the patience while we work on this,
    Best,
    Nico

    in reply to: New Pro update not working #1089688
    Nico
    Member

    Hey Isabel,

    Thanks for reporting this. We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

    For now you can downgrade the plugins to version 4.0.7. You’ll find the past versions for our premium plugins in the download section of your account in this site (https://theeventscalendar.com/my-account/downloads/) and you’ll find the core plugin (The Events Calendar) past versions here: https://wordpress.org/plugins/the-events-calendar/developers/.

    Thanks for the patience while we work on this,
    Best,
    Nico

    in reply to: UPDATE crashed my site #1089683
    Nico
    Member

    Hey folks,

    Thanks for reporting this. We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

    For now you can downgrade the plugins to version 4.0.7. You’ll find the past versions for our premium plugins in the download section of your account in this site (https://theeventscalendar.com/my-account/downloads/) and you’ll find the core plugin (The Events Calendar) past versions here: https://wordpress.org/plugins/the-events-calendar/developers/.

    Thanks for the patience while we work on this,
    Best,
    Nico

    in reply to: After update to Version 4.1 broke site #1089681
    Nico
    Member

    Hey folks,

    Thanks for reporting this. We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

    For now you can downgrade the plugins to version 4.0.7. You’ll find the past versions for our premium plugins in the download section of your account in this site (https://theeventscalendar.com/my-account/downloads/) and you’ll find the core plugin (The Events Calendar) past versions here: https://wordpress.org/plugins/the-events-calendar/developers/.

    Thanks for the patience while we work on this,
    Best,
    Nico

    in reply to: Version 4.1 update failed #1089680
    Nico
    Member

    Hey folks,

    I’m really glad you could both sort this out! We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might have caused. We are actively working to solve these issues.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Get asked to update The Events Calendar. #1089678
    Nico
    Member

    Hey Fabian,

    Thanks for reporting this. We are aware of these issues with the update to version 4.1 and we are really sorry for the hassle this might cause. We are actively working to solve these issues. I’ve linked this thread to the bug report in our backlog, so you’ll get notified here when we have some update or fix for this.

    Thanks for the patience while we work on this,
    Best,
    Nico

    in reply to: tribe_create_event: event website #1089659
    Nico
    Member

    Hey Keith,

    Great to hear you could make it work! You are right, there are various meta parameters that are not documented. I’ll make a ticket in our backlog to update the functions docs. Sorry for the hassle this might caused!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Disabling ajax in month view #1089424
    Nico
    Member

    Welcome, just a quick note I’ve been trying to find a way around this but still didn’t nail it. I will ask for help from the dev team.

    Hopefully tomorrow I’ll have a solution 🙂

    Thanks for the patience,
    Best,
    Nico

    in reply to: flex slider problem with The Events Calendar #1089328
    Nico
    Member

    Hi Alpay,

    Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

    We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

    I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will assist you.

    Best,
    Nico

    in reply to: tribe_create_event: event website #1089326
    Nico
    Member

    Keith,

    Thanks for following up! I guess my reply was not providing enough information, sorry for that.

    I’ve put together a code sample to show you how to add this meta field:

    $args = array( 'post_title' => 'XXX', 'post_content' => 'XXX', 'EventURL' => 'http://google.com/' );
    tribe_create_event($args);

    Give it a try and let me know,
    Best,
    Nico

Viewing 15 posts - 4,456 through 4,470 (of 6,506 total)