Nico

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Viewing 15 posts - 3,121 through 3,135 (of 6,506 total)
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  • in reply to: widget calendar css #1143039
    Nico
    Member

    Perfecto! Thanks for the heads-up Pau 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Have a great weekend,
    Nico

    in reply to: Cannot Add Images to Events Widget #1142954
    Nico
    Member

    Thanks for following up Aaron. This is getting a bit tricky, and I’m sure I’m missing something here.

    Let’s get back to the basics here: How are you including the widget? If you are including it via shortcode Can you please send the exact code you are using. On the other hand if you are including the widget in a sidebar please send me the screenshot from WP-Admin > Appearance > Widgets. Basically I think you might be using another widget not the events calendar one!

    If you could send the URL for me to see this in action it will help as well!

    Thanks, and sorry this is taking so much back and forth,
    Have a great weekend,
    Nico

    in reply to: Featured image – i messed up… :-( #1142947
    Nico
    Member

    Thanks for following up Sanne!

    If you switched the theme and it started working, then we can narrow this down to a theme issue. Re-installing WordPress is a step to try but I don’t think it will make any difference.

    only thing i can think of now is reinstall the theme. When i do that, will it remember preferences? Or is there another way…?

    Not sure what you mean by preferences. Maybe you are referring to theme options? Those should be stored in the database and shouldn’t change if the theme is updated or re-installed. Any way I would recommend doing a back-up of the theme folder and/or reachign out to the theme support if you are not sure about it.

    I’m still not 100% sure of what the issue is: Just to confirm the issue you are seeing here is that featured image is not enabled for events in the back-end, right? (from my previous reply), please let me know about it.

    Thanks,
    Nico

    in reply to: Reoccurring Event Exclusion Issue #1142944
    Nico
    Member

    You are welcome @City! Let’s hope this gets fixed soon 🙂

    Have a great weekend,
    Nico

    in reply to: Recurring events shown after non-recurring events. #1142941
    Nico
    Member

    Hi there Hugues,

    Sorry for the delay in my reply! You seem to be right events are first fetched by get_daily_events with the events_per_day limit. The expected order of events is: sticky events, ongoing multi day events, all day events, then by start time. You can modify that query arguments by using the tribe_events_month_daily_events_query_args filter. You cna start by dumping the arguments like these:


    /* Dump month daily events query */
    add_filter ('tribe_events_month_daily_events_query_args', function ( $args ) {
    echo '

    ';
    	var_dump($args);
    	echo '

    ';
    return $args;
    });

    The idea is to modify the query args before returning it, in the code sample above the query arguments are just dumped in the page so you can inspect them.

    Please let me know if you can get it working from there,
    Best,
    Nico

    in reply to: Hide event category from events page (again) #1142662
    Nico
    Member

    Thanks for the feedback Kate! No worries for the delay 🙂

    I amended the script to bail if the user is viewing their event list:

    add_action( 'pre_get_posts', 'exclude_events_category' );
    function exclude_events_category( $query ) {

    if ( is_admin() || !isset( $query->query_vars['eventDisplay'] ) || tribe_is_community_my_events_page() ) return $query;

    if ( $query->query_vars['eventDisplay'] == 'upcoming' || $query->query_vars['eventDisplay'] == 'past' || $query->query_vars['post_type'] == Tribe__Events__Main::POSTTYPE && !is_tax(Tribe__Events__Main::TAXONOMY) && empty( $query->query_vars['suppress_filters'] ) ) {
    $query->set( 'tax_query', array(
    array(
    'taxonomy' => Tribe__Events__Main::TAXONOMY,
    'field' => 'slug',
    'terms' => array('markets'),
    'operator' => 'NOT IN'
    )
    ) );
    }

    return $query;

    }

    Give the updated snippet a try and let me know if it works as expected now!

    Best,
    Nico

    in reply to: Reoccurring Event Exclusion Issue #1142585
    Nico
    Member

    Thanks for following up @City!

    I could reproduce this issue now when using Auckland timezone (and the correct recurring settings) 🙁

    Using UTC as the event timezone makes the exclusions right again. I’ll log this bug in our product backlog and link it with this thread so you’ll get an update when this is fixed.

    Another workaround this is to create the series without the exclusions in Auckland timezone and manually trash the instances on the second Tuesdays. While it might require more manual work once it’s set up it will be working!

    For now I’m setting the status to Pending Fix and hope to have new soon on when this will be fixed,

    Sorry for the hassle this might cause,
    Best,
    Nico

    PS: thanks for the kind words on our product and service!

    Nico
    Member

    Thanks for following up Dave!

    I don’t think a single licence will work for us as this site has development ongoing on a regular basis so we’d need to keep both domains up and running. I looks like we will also need the iCal auto imports too.

    I guess this depends on your dev workflow, but you might want to do the updates in the staging server and once you confirm all is good there, just push the files via FTP to the live site (or git or whatever deployment tool your team uses)? Also, although we recommend staying up to date with the plugins we ship maintenance releases every two weeks (release schedule) I think updating the plugins once a month is totally ok! Unless the site is being affected by a bug or a security fix is released.

    Regarding licencing, the purchases is for ‘1 year of support and updates’; after the year is up, will the extension stop working if we (or rather our client) doesn’t renew or will it keep going without support or updates (untill a WP update breaks it).

    Indeed the license is for support and updates for 1 year. The plugin won’t stop working after the license expires, but as you point out updates might be necessary to stay compatible with WordPress in the future.

    Best,
    Nico

    in reply to: Nofollow on events, organizers and venues #1142419
    Nico
    Member

    Thanks for the heads-up Omar! Enjoy your time out 😉

    in reply to: No Ticket Being Sent after order completes. #1142418
    Nico
    Member

    Thanks for following up Cassy!

    Not sure what’s up as we don’t have any other reports of this or any known bugs that could related to the issue.

    Let’s do the following:

    I suggest contacting the server support and asking them if there’s some info about this in their logs, maybe the email is not going out because of some server restriction or spam filter?

    And also check the PHP error logs to see if there’s any clue in there.

    Also, we just released a maintenance release (4.2.3) Can you please update? There are no specific fixes for related issues but this will ensure you are running latest version and troubleshooting should be easier this way. Anyway it would be great if you could share your system information with me so I can check if everything looks right on that end.

    Best,
    Nico

    in reply to: Nofollow on events, organizers and venues #1142174
    Nico
    Member

    Thanks for following up Omar!

    Please try pasting this snippet in your theme (or child theme) functions.php file:

    /* Tribe add noindex meta to single pages for event, venues & organizers */
    function tribe_noindex ( ) {

    global $wp_query;

    if ( empty( $wp_query->tribe_is_event_query ) ) {
    return;
    }

    $event_display = get_query_var( 'eventDisplay' );

    $add_noindex = ( ! $wp_query->have_posts() || 'month' === $event_display || 'single-event' === $event_display || tribe_is_event_venue() || tribe_is_event_organizer() );

    return $add_noindex;

    }

    add_filter ( 'tribe_events_add_no_index_meta', 'tribe_noindex' );

    This should add the <meta name="robots" content="noindex,follow" /> tag in the single pages for events, venues and organizers.

    Please give the snippet a try and let me know about it,
    Best,
    Nico

    in reply to: Recurring events don't show in list and calendar view #1142134
    Nico
    Member

    Hey Chris,

    I couldn’t find your screenshot attached (and I also deleted a duplicate post for your last reply). Can you please re-try with the attachment?

    Maybe you can use an image sharing service like cloudup.com if you are having troubles attaching the image to the reply!

    Thanks,
    Nico

    in reply to: WP Jobs Manager pulling next event into job listing #1142117
    Nico
    Member

    Hi there @giswest,

    Thanks for reaching out to us and sorry to hear about this issue 🙁

    The bug was logged less than a month ago, and it still doesn’t have an approximate date set. I’ve added your thread to the bug ticket and bumped the priority on the issue, hopefully this will make that ticket move faster!

    Temporary Solution: appears that the event doesn’t get embedded into the job posting if the job posting does not have the “Company Name” field filled out.

    Do you think that might work for now? I’m not much familiarized with the Job Manager plugin so not sure if it’s a vital field to have.

    Please let me know about it,
    Best,
    Nico

    in reply to: Forcing list view on mobile is BROKEN #1142107
    Nico
    Member

    Hi there Leah,

    Thanks for reaching out to us and sorry to hear this workaround stopped working 🙁

    I just tried it in my local install and it’s working as expected:

    https://gist.github.com/jesseeproductions/fc21ce52314f31dc230b#file-tec-mon-redirect

    Can you double check that your code in the active theme functions.php file?

    If the code is in place but this is not working please try following the steps described in our Testing for conflicts guide and add this customization to the default theme functions.php file and re-test.

    Thanks,
    Nico

    in reply to: RTL Language #1142101
    Nico
    Member

    Hi there bepro,

    Thanks for reaching out and for you interest in our products.

    At the moment we do not support RTL languages out of the box. This is feature is under our radar and part of our roadmap, although I have no approximate date on when this might be included but I can say it’s not going to be in the short-term probably.

    If you want to give this a try you’ll need to start by creating a rtl.css stylesheet of you own and work some issues out surely. Take a look at this WordPress guide: Right-to-Left Language Support.

    Sorry not to have better news to share on this, but please let me know if there’s anything else I can help you with,
    Best,
    Nico

Viewing 15 posts - 3,121 through 3,135 (of 6,506 total)