[Nico]

Howdy Clint,

Welcome to our support forums and thanks for reaching out to us! I’ll help you here…

From what I see in your site (http://77.104.146.126/~parksid9/events/) and in the system information attached, Photo view is not enabled. To enable it you’ll need to go to ‘WP-Admin > Events > Settings > Display > Enable event views’, check the Photo option and save setting.

In case the 404 happens after the view is enabled please leave it enabled so I can see what the actual page is returning.

Please let me know if the above helps,
Best,
Nico

[Nico]

Hi there Kimberley,

Thanks for reaching out! I’ll help you here…

Can you please send me a screenshot of the widget configuration? I’ll try to reproduce this issue in my local test site.

Also, just to make it clear after saving the widget configuration. You reload the page and the saved options are not sticking?

Please let me know about it,
Best,
Nico

[Nico]

Hi Stephanie,

Thanks for getting in touch with us! I’ll help you here.

1) How to I get the search to find current and past events by category in one page?

Per default ‘past events’ are always hidden and you have to use the ‘previous events’ link to get there. While you can alter event queries, I don’t think it’s a good idea to alter how this works! Take a look for example at this past reply from Barry about a similar request: https://theeventscalendar.com/support/forums/topic/past-events-dont-show-up-in-wp-search-results/#dl_post-961888

2) The search does not seem to be working correctly. For example. I search for hydrology and no results, even though the term is used in a tag?

The search term is used as the ‘s’ (search) parameter of the standard WP_Query. This is the default WordPress search function and it has some limitations.

3) I have unique urls to use the categories:
http://thatssmartdesigns.com/swfc/events/category/webinars/list/?tribe_paged=1&tribe_event_display=past
How do I change the string to show all in current to past order?

I guess this is pretty similar to the first question, you can alter the event queries to show past events with present events if needed.

4) Will the Previous and Next links disappear once I show ALL as requested above?

It’s a matter of trying, but I guess it should work.

5) How can I add “add to Outlook Calendar” as an option to each event? That is our organizations default email client.

The iCal export button present in the single events page should work for Outlook. If you want I can send a code snippet to rename this button.

6) I continue to get this error: ‘The page “Events” uses the “/events” slug: the Events Calendar plugin will show its calendar in place of the page. Edit the page slug or edit Events settings.’

This shows because you have a page with the same slug as the calendar is using. To remove this please change the slug of this page or change the slug used to show the calendar. If everything is working as intended and this configuration is intentional then you shouldn’t worry about this message.

Please let me know if the above helps to have a better idea on this,
Best,
Nico

PS: please note we generally accept one issue per thread, as this thread is composed of small issues I’ll help you anyway but please keep this in mind for future exchanges 🙂

[Nico]

Hi there @neuroticalartist,

Thanks for getting in touch with us on this! I’m sorry to hear about this conflict for sure, and as you say it doesn’t seem to have a resolution for now. Also I couldn’t find any reports of this in our backlog 🙁

Basically we cannot state compatibility with all Woo extensions, but we can log an internal ticket to look into it at some point in the future, specially if we receive many reports from the community. But before we do that I think there’s a pretty similar plugin that takes care of the same functionality and seems to work with Event Tickets Plus: WooCommerce Role Pricing. Can you take a look and see if this plugin would work for you?

Best,
Nico

[Nico]

Howdy Slavisa,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here!

Can you please send over a screenshot of the recurring settings in the event edit screen? It would be great if you could share your system information with me in a provate reply so I can check if everything looks right on that end.

Thanks,
Nico

[Nico]

You are welcome Dan, thanks for the patience while we work on this 🙂

Best,
Nico

[Nico]

Hey @desical,

Thanks for getting in touch with us!

Can you please read the recommendations on using wildcards at the end of this article: Setting Up Your Google Maps API Key? Can you also let me know how are your subsites URLs structured?

Thanks,
Nico

[Nico]

Hi there @bushbaby,

Thanks for getting in touch with us and for your interest in our bundles!

The currency for newly added tickets is set in WooCommerce actually, so you’ll need a plugin like WooCommerce Currency Switcher to make this work. While we cannot ensure compatibility with all WooCommerce extensions, I think this one might work!

Probably the best way to see if this works well is to actually try it out! You can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hi there Tom,

Thanks for getting in touch! I’ll help you here although is not something directly related to our plugin I’ll take a look and see if I can help you out on this one.

Can you please tell me which WPTouch theme you are using? I’ll try to reproduce this on my local install and see if I can find a way of making it right.

Also, just to be clear you want to prevent Events from showing up in the homepage, right?

Please let me know about it and I’ll see if this is possible,
Best,
Nico

[Nico]

Glad to hear it’s working 🙂

To get the current taxonomy ID, use the following code:

$queried_object = get_queried_object();
$term_id = $queried_object->term_id;


The above should work for event categories and for all taxonomies!

Please let me know if that works for you,
Best,
Nico

[Nico]

This reply is private.

[Nico]

You are welcome Tinashe 🙂

I’ll go ahead and close out this thread, but feel free to contact us if you have any other doubts.

Best,
Nico

[Nico]

Really sorry to hear about this 🙁

It’s a really tricky issue and not easy to solve if there’s no staging/development server to trouble shoot this.

I hope you can find a solution for your project and sorry once again for not having a better solution for this.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Wooot! Glad to hear Karly 🙂

I’ll make a note to update the Knowdledge base article temporarily until this is fixed in the plugin codebase and works as it did before.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Stocked to hear David 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

Posts