Filter option in widget not working

[Kimberley]

Hi team – we have the latest version of Events Calendar Pro installed (see screenshot). The Events Calendar widget has a filter option that allows us to display events in the sidebar according to a particular category.

However when we select it – it doesn’t stay.

We’ve disabled and re-enabled plugins – still not luck. Any clues please? we’ launching in 2 days!

[Nico]

Hi there Kimberley,

Thanks for reaching out! I’ll help you here…

Can you please send me a screenshot of the widget configuration? I’ll try to reproduce this issue in my local test site.

Also, just to make it clear after saving the widget configuration. You reload the page and the saved options are not sticking?

Please let me know about it,
Best,
Nico

[Kimberley]

For sure – thanks for looking into this

here is a screenshot of the options and how I’m selecting them
https://dl.dropboxusercontent.com/u/9236012/Screen%20Shot%202016-08-09%20at%209.42.40%20am.png

then here is the filter after I click ‘save’
https://dl.dropboxusercontent.com/u/9236012/Screen%20Shot%202016-08-09%20at%209.43.03%20am.png

You can see that the options don’t stick.

Cheers

[Nico]

Thanks for the follow-up Kimberley!

Not sure if I’m missing something obvious but the filters are sticking in the ‘after’ save screenshot → https://cloudup.com/cMWS-l6JXPU

Please let me know about it,
Best,
Nico

[Kimberley]

Hi Nico – no they’re not sticking for us – we click save and it the filter remains empty as per the screnshot. We’ve disabled all the plugins.

We’ve resulted to using shortcodes instead – maybe a future update will solve this.

Cheers

[Nico]

Thanks for following up Kimberly. I’m glad to could find a workaround for this!

As you marked this thread as resolved I’ll go ahead and close it out. Please note that if at any point you decide you want to revisit this issue just open up a new thread and be sure to mention this conversation.

Best,
Nico

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