[Nico]

Hi there Sam,

Thanks for getting in touch with us! I’ll help you getting this right 🙂

Please start by checking out this article on ticket field sets and attendee information: Collecting attendee information.

I also recorded a quick video showing how to add existing fieldsets to tickets → https://cloudup.com/cBijQG8onzN

Please let me know if you can get this working,
Best,
Nico

[Nico]

Hi there Mogul,

Thanks for reaching out to us!

You can change the notice text by using the snippet in this article → Change the wording of any bit of text or string. Have you tried that?

Best,
Nico

[Nico]

Hi Martijn,

Thanks for reaching out to us and for your interest in our products 🙂

Let’s break this down into the following steps:

• Creating the birthday event: I don’t see a way of doing this ‘automagically’, I’d say importing a CSV file or manually creating these is the way to go. If you decide to use Events Calendar PRO you can make the event recur every year so you don’t have to add the event again next year.
• Linking the event to the user profile in bbPress: for this you’ll need to flag these events in some way (via a tag or event category for example) and add the user profile URL as event website (or PRO additional field). Then using the tribe_get_event_link filter you can route ‘birthday’ events to the bbPress profile.

Hope this makes sense, we can help with a customization like this one in our premium forums.

Please let me know if it answers your question,
Best,
Nico

[Nico]

Hey Steve,

Thanks for getting in touch and sorry to hear about this glitch!

I’m mostly sure you are being affected by a known bug, which exclusions seem to ignore timezone settings. Can you try to change the event timezone to ‘UTC’ and re-save? Also, if you change the event timezone to UTC-5 (the equivalent for New York) does it work?

Please let me know about it,
Thanks,
Nico

[Nico]

Hi Marlene,

Thanks for getting in touch! Nice mock up 😉

What you are looking for is possible with a bit of custom code, I can help you get started with this:

/* Tribe subcategory nav for photo view */
function tribe_add_subcategories ( ) {

global $wp_query;

// bail if the function is not defined or we are not in photo view or if no event category is set
if ( !function_exists('tribe_is_photo') || !tribe_is_photo() || !isset( $wp_query->query_vars[ Tribe__Events__Main::TAXONOMY ] ) ) return false;

$termparent = get_queried_object();
$termchildren = get_term_children( $termparent->term_id, Tribe__Events__Main::TAXONOMY );

// bail if no children
if ( empty($termchildren) ) return false;

// display children
echo '

';
foreach ( $termchildren as $child ) {
$term = get_term_by( 'id', $child, Tribe__Events__Main::TAXONOMY );
echo '
• ' . $term->name . '

';
}
echo '

';

}

add_action( 'tribe_events_after_the_title', 'tribe_add_subcategories' );


Paste the code above in your theme’s (or child theme’s) functions.php file and give it a try 🙂

Best,
Nico

[Nico]

Perfect, thx. Btw, what would the url be for the venue listings page

You can define that when yo enable the archive, so that’s up to you 🙂

Any other question?

Best,
Nico

[Nico]

Perfect, thanks for confirming Brian! The bug is already logged and linked to this thread which I’ll set as ‘Pending Fix’ (to prevent it from being auto-closed by the support bot). Once there’s some progress on the bug or the fix is out you’ll get a heads-up here.

Thanks for your cooperation, you are a great client to work with!

Best,
Nico

[Nico]

Thanks for the update Ken, and sorry to hear about the struggle with this issue 🙁

We currently only support WPML for multilingual sites, so the help I can provide on this qTranslate-X issue is a bit limited. Have you tried to disable the ticket and attendees post types? I see this might be the simplest way to fix this, just telling qTranslate-X to ignore those post-types.

Also, if this is not vital right now you might want to test this in a dev or staging server, where you can run tests without affecting the live site users.

Have you tried posting in the qTranslate-x support forum about the issue as well?

Please let me know about this,
Best,
Nico

[Nico]

You are welcome Connie 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for the fast follow up Andy!

Could you please provide more specific information as to how much discount you would offer for iCal?

It’s a 30% off for other plugins you might need (if the application is approved) other than Events Calendar PRO and Event Tickets Plus. Please note the application is reviewed by a human who decides case-by-case if the organization fits our program.

Best,
Nico

[Nico]

Thanks for following up Connie!

Depending on the context or template the event variable might change it’s name. The fix is super simple just change the variable name to $post, instead of $event. Here’s the fixed code:


<?php if (has_post_thumbnail( $post->ID ) ): ?>

<?php $image = wp_get_attachment_image_src( get_post_thumbnail_id( $post->ID ), 'full' ); ?>
<div style="background-image: url('<?php echo $image[0]; ?>')">

</div>

<?php endif; ?>


Please let me know if it works as expected now,
Best,
Nico

[Nico]

Hi Ian,

Thanks for getting in touch with us! I’ll help you here…

What you are looking for is not possible out of the box but there are some tips that might help you out:

• Bookmark the ordered link: wp-admin/edit.php?post_type=tribe_events&orderby=start-date&order=asc to access it quickly!
• Use Advanced Post Manager to modify which columns show and save pre-defined filters.
• Modify the actual admin query like shown here.

Hope the above helps out,
Best,
Nico

[Nico]

Hi there Andy,

Thanks so much for reaching out and for your interest in our plugins 🙂

As you point out we do have a Nonprofit Partnership program that allows approved organizations to use Events Calendar PRO for free, as well as providing discounts on our other plugins like iCal Importer. You can read our Nonprofit Program Knowledgebase article to get all the details. On that page you’ll find a link to our application form with further instructions.

Thanks and we look forward to hearing from you!
Best,
Nico

[Nico]

Hola Juan,

Thanks for getting in touch with us!

I’m not sure about what you ask, but this is the translations open forum anyway were we don’t support Events Calendar PRO.

Can you please log into our site with the user you created when purchasing PRO and post in the PRO forum instead?

Thanks,
Nico

PS: si preferis podemos seguir la conversación en Español.

[Nico]

You are welcome Jose! We are here to help 🙂

1) You had mentioned a 30 refund policy. Is this a full refund?

Yeap, check the refund policy and let me know if you have any doubts.

2) When you purchase premium products is the support the same. A support forum?

Yes, basically the same experience as this forum. We have a premium forum for each premium plugin → https://theeventscalendar.com/support-forums/

3) for this “Yes, Events Calendar PRO creates a Venues page, and single venue pages” – would i be able to use this for the venues page as well. With different filter options. ex: something like the following but simplified: http://nymag.com/srch?t=restaurant&N=265+1250&No=0&Ns=nyml_sort_name%7C0

Re-checking the information I previously sent you’ll actually need a snippet to enable the archives, take a look at this thread on the subject. There are no filtering options, just a listing using the default archive template. Again something you could custom code maybe by adding a custom taxonomy to venues, ‘Venues category’ for example.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Author]

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