[Nico]

Hi there @FMD,

Thanks for getting in touch with us. What you describe surely sounds like a legit bug (although I couldn’t find any similar issues logged in our backlog), before I log it I would like to know a bit more about your site. It would be great if you could share your system information with me so I can check if everything looks right on that end.

Also, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Thanks,
Nico

[Nico]

Thanks Melanie! I get you know that I can see this 🙂

To add that text you’ll need to create a template override (as described in our themer’s guide) of the file wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php. Once the copy of the file is in the correct folder in your theme, go ahead and add the content in line 19 of the template, you can wrap it around a h3 tag.

Regarding the ‘Name(s) of Additional Attendee(s)’ that’s the name of the field in the ticket settings, just change it in the tickets section when editing the event. Maybe I’m getting something wrong on this one?

Please let me know if you can nail this,
Best,
Nico

[Nico]

Thanks for following up Ken! Good job trouble shooting this.

Could you verify if the issue is caused by qTranslate-X or WooCommerce & qTranslate-X plugin?

I’m not super familiarized with qTranslate-X plugin but this support thread indicates that specific post-types can be excluded from being translated. Can you please check if you have the option to disable qTranslate-x for attendees and tickets?

Please let me know about it,
Best,
Nico

[Nico]

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[Nico]

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[Nico]

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[Nico]

You are welcome Celeste! I’m glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for following up Ken! This seems to be a pretty tricky issue.

Taking a look at your system information, my guess is this might be an issue with the qTranslate-X plugin. Could you reproduce the issue when this plugin and WooCommerce & qTranslate-X are inactive?

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for jumping in Gergana 🙂

That’s an interesting solution from Brook for sure!

@schooloftechuk, please let me know if what Gergana shared helps you out,
Best,
Nico

[Nico]

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[Nico]

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[Nico]

Thanks for following up Stephanie! No problem 😉

To rename the iCal export button, paste the snippet below in your theme’s (or child theme’s) functions.php file:

// Tribe, remove default export links in single event
if ( class_exists('Tribe__Events__Main') ) {

remove_action( 'tribe_events_single_event_after_the_content', array( 'Tribe__Events__iCal', 'single_event_links' ) );

function custom_single_event_links() {

// don't show on password protected posts
if ( is_single() && post_password_required() ) {
return;
}
echo '

';
echo 'esc_gcal_url( tribe_get_gcal_link() ) . '" title="' . esc_attr__( 'Add to Google Calendar', 'the-events-calendar' ) . '">+ ' . esc_html__( 'Google Calendar', 'the-events-calendar' ) . '';
echo '+ Add to Outlook Calendar';
echo '

';
}

add_action( 'tribe_events_single_event_after_the_content', 'custom_single_event_links' );
}


Please let me know if the snippet works as expected,
Best,
Nico

[Nico]

Woot! Glad to hear this helps you out Cecilia 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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