I do not understand my “Account purchase”

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Home › Forums › Calendar Products › Events Calendar PRO › I do not understand my “Account purchase”

  • This topic has 5 replies, 4 voices, and was last updated 10 years ago by Steve Valencia.
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  • August 12, 2016 at 2:29 pm #1151148
    Steve Valencia
    Participant

    I need help with my recent upgrade purchases. I do not know why, if I just purchased a license for pro, that I am being notified that I renewed an item. Really? Renewed when I just purchased it last week.
    I was trying to upgrade everything to Agency. Please help. user: [email protected]

    August 12, 2016 at 4:32 pm #1151183
    Nico
    Member

    This reply is private.

    August 12, 2016 at 7:53 pm #1151200
    Steve Valencia
    Participant

    I have another purchase today Order: 1151146 in trying to upgrade. We need to get this corrected. Yes refund and yes agency bundle. Need this done asap as I am starting work on this in a few hours.

    August 15, 2016 at 4:41 pm #1151864
    Nico
    Member

    This reply is private.

    September 6, 2016 at 9:35 am #1160453
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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