Attending-Ticket Email contains wrong hour format

[websource]

Hello there

On my testsite i just tried out the Attending-Ticket Email when i attend to an RSVP Event.
It contains a wrong hour format. Please check attached. After the Date there is a “H:00” which cannot be correct 😉

Thanks for helping out.
Brian

[Nico]

Hi Brian,

Thanks for getting in touch and sorry to hear about this glitch! It surely looks like a bug, but let’s see what’s going on…

I checked the template file and it’s getting the event start date using the tribe_get_start_date which is used in other parts of the plugin, so I’m not sure why you are getting the funky format just in the email. Do you see this in-correctly in event listings or single event pages?

I’ll try to reproduce this issue in my local test site, for that I’ll need the following:

– What time format is your site using (WP-Admin > Settings > Time Format)?
– Can you send a screenshot of the event settings?

Thanks,
Nico

[websource]

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[websource]

Yes thanks for now. 🙂 Hopefully you can find the bug and get it fixed until the next Maintenance Release.

[Nico]

Perfect, thanks for confirming Brian! The bug is already logged and linked to this thread which I’ll set as ‘Pending Fix’ (to prevent it from being auto-closed by the support bot). Once there’s some progress on the bug or the fix is out you’ll get a heads-up here.

Thanks for your cooperation, you are a great client to work with!

Best,
Nico

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