Nico

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Viewing 15 posts - 2,281 through 2,295 (of 6,506 total)
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  • in reply to: Organizer URLs adding -2 to the slug #1177960
    Nico
    Member

    Thanks for clarifying Matt! I could reproduce this when creating a venue / organizer from the new event screen. I went ahead and created the bug report in our backlog.

    For now I’d say create venues and organizers from their respective ‘add new’ screens. And just assign them when you create a new event.

    I’ve linked the bug report with this thread so you’ll get a heads-up when the fix for this is released.

    Thanks once again for the heads-up and sorry for the hassle until this gets fixed,
    Best,
    Nico

    in reply to: Multiple Dates on a Single Event #1177942
    Nico
    Member

    Thanks for clarifying Keith 🙂

    Basically, I’m looking to add multiple dates to a single event, but not in a row.

    Sure, yes! We do have a ‘Date’ option for recurring events which let’s you crate an instance of the event in whatever date you indicate. Unfortunately this option still doesn’t allow you to define a different time in which the events will take place and will use the one defined for the main event. We are looking forward to add the possibility to change the time in which the instance of the event is running, but it’s still not baked in yet.

    Best,
    Nico

    in reply to: Check if current page is a core page of tribe #1177912
    Nico
    Member

    Thanks for the follow-up Bram!

    Not sure if I get the issue here, but I guess you’ll be able to sort this out by using just released full view shortcodes: Embedding Calendar Views with the [tribe_events] Shortcode. You can embed it in a page or just execute it with do_shortcode function.

    Please let me know if that helps,
    Best,
    Nico

    in reply to: Missing Scheduled Imports Tab #1177898
    Nico
    Member

    Sure Rodrigo, just check this article describing how to do so → Event Aggregator: import from feed or URL.

    Please let me know if that helps,
    Best,
    Nico

    in reply to: TEC Pro 4.3 Release #1177877
    Nico
    Member

    This reply is private.

    Nico
    Member

    Hey Kate!

    I’m glad to be of service! Thanks for the kind words 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Override Templates Via Custom Plugin #1177860
    Nico
    Member

    Stocked to hear Jack 🙂 Really glad to of service!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Issues with Event Aggregator #1177856
    Nico
    Member

    Hi there Joseph,

    Thanks for reaching out and sorry to hear you are not having a smooth transition from our legacy importer plugins to Event Aggregator 🙁

    Just to clarify we do have a QA team that tests the product. The beta is intended to gather feedback from the community regarding new features, how that integrates with their existing sites, and report any bugs they might encounter.

    1. Events that were imported prior to event Aggregator using Facebook import are now duplicated with the Aggregator

    This was reported shortly after the release and we could fix this and quickly released a hot fix on Friday evening: The Events Calendar 4.3.0.1.

    2. Since updating to latest version of Events Calendar, New Facebook events that are imported, now have -Blank- as the organizer or are just literally blank instead of using the Organizer listed in the actual event.

    Can you please send me the URL of an event in which you can see this behaviour? I’ll take a look in my test site.

    3. Since updating to latest version of Events Calendar, the Aggregator has placed my events imported prior to Aggregator in “tribe-ignored” and need to be “restored” individually as there is no bulk restore option.

    There should have been a notice asking if you wanted to migrate legacy importer data to Event Aggregator. If this is still an issue please let me know and I’ll try my best to craft a snippets to solves this.

    Best,
    Nico

    in reply to: Event Aggregator Settings #1177834
    Nico
    Member

    Hi Karly,

    Thanks for getting in touch to ask about Event Aggregator 🙂

    1. What fields can be imported from Facebook events? For example, an event submitted via the WordPress admin or Community Events plugin can include the following: Event Name, Event Description, Event Start Date, Event Start Time, a Featured Image, Event Website URL, the Venue (Name, Address, City, State, Zip, Country, and Venue Website), and an Organizer (Name, phone, email address, website).

    I’m mostly sure you can import all those fields if they are filled out in the Facebook event.

    2. Can we exclude any fields from the import? For example, we have specific options we’re using for the standard Event Category and don’t want new options created whenever an event is imported.

    You cannot exclude fields from the import. It might be possible with a snippet. You can define a category to be added to the events imported from each scheduled imports. Maybe the snippet + the default category do the trick here.

    Please let me know about it,
    Best,
    Nico

    Nico
    Member

    Hey Jeff,

    Thanks for getting in touch with us, and Mathew thanks for jumping in 🙂

    Indeed the antispambot is by default used by the function, as Mathew indicates above.

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    in reply to: Can’t seem to import anything #1177713
    Nico
    Member

    Hey Cindy,

    Thanks for getting in touch with us!

    Looks like you have a JavaScript error in the admin and it’s causing Aggregator not to display correctly.

    Ca you check in the browser console and see if you can see any error descriptions? Check this article out if you are not sure about it: Using your browser to diagnose Javascrit errors.

    Also, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Please let me know about it,
    Best,
    Nico

    Nico
    Member

    Hi Vivian,

    Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

    We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

    I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

    Best,
    Nico

    in reply to: Relationships #1177710
    Nico
    Member

    Hey Dan,

    Hopefully the devs could find a workaround this bug with a template override until it’s fixed in the plugin files + released 🙂

    https://gist.github.com/niconerd/3e48e215b7e8fc4d845ff09cc037d9d0

    Create a template override for the ‘order-links.php file at [your-theme]/tribe-events/tickets/orders-link.php and paste the code above in it. That should make it work for now.

    Please let me know if this fix works and if you still need help with the request above or if this fixes it,
    Best,
    Nico

    in reply to: Just purchased ical importer and Facebook events #1177617
    Nico
    Member

    No problem Erik! Glad to be of help 🙂

    I’ll keep this thread open just in case the original poster chimes in once again.

    Best,
    Nico

    in reply to: Produce a copy of tickets sent to customer #1176937
    Nico
    Member

    Thanks for following up Jevon!

    There should no problem with the snippet being in the child theme, just make sure you remove the opening php tag (<?php ), that should be necessary. Also try pasting the copied code into a plain text file and from there copy it over to the functions.php file. In some cases copying directly the code from the forums causes the issue you mention.

    Hope that helps,
    Best,
    Nico

Viewing 15 posts - 2,281 through 2,295 (of 6,506 total)