[Nico]

Hey Matt,

Thanks for the patience while I worked this out!

I could reproduce the issue with the dates not getting correctly set and I’m mostly sure the culprit is the date format. Can you try modifying the dates to the YYYY-MM-DD format?

Please give this a try and let me know about it,
Best,
Nico

[Nico]

Hey Miquel,

Genial entonces, seguimos en español 😉

Para limitar la cantidad de eventos a mostrar únicamente en vista de foto cargada via shortcode, agrega el siguiente código al archivo functions.php de tu tema hijo:

/* Tribe, modify the postsPerPage parameter for tribe_events shortcode phot view */
function tribe_photo_posts_per_page( $value, $name, $default ){
if ( 'postsPerPage' === $name ) {
$value = '3';
remove_filter( 'tribe_get_option', 'tribe_photo_posts_per_page', 10, 3 );
}
return $value;
}

function tribe_change_shortcode_limit ( ) {
add_filter( 'tribe_get_option', 'tribe_photo_posts_per_page', 10, 3 );
}
add_action ( 'tribe_events_pro_tribe_events_shortcode_prepare_photo', 'tribe_change_shortcode_limit');


El resto de las vistas no debería verse afectado por este código!

Con respecto al resto del setup que mencionas para el sitio: WPML y Divi, son dos productos compatibles con los nuestros y que varios clientes usan sin problemas.

Contame si el snippet funciona bien para limitar los eventos de la homepage,
Saludos,
Nico

[Nico]

Hey Tashina,

Thanks for getting in touch with us and also for your interest in our products 🙂

Take a look at this article on the subject → Compatible Themes for The Events Calendar

Please let me know if it helps,
Best,
Nico

[Nico]

Hola Miquel, como estas?

Gracias por ponerte en contacto con nosotros!

No estoy muy seguro de lo que estas intentando lograr. Si no entiendo mal estas intentando mostrar la vista de foto en la homepage tu sitio, y limitarla a 3 eventos solamente?

Si ese es el caso podes usar el shortcode [tribe_events] → Embedding Calendar Views with the [tribe_events] Shortcode.

Con respecto a limitar la cantidad de eventos, no hay un parámetro para cambiarlo por shortcode, pero si me confirmas que esto es lo que necesitas puedo ver de desarrollar un snippet que lo haga.

Espero tu respuesta,
Saludos,
Nico

PS: me tome la libertad de responderte en Español pero si preferís que continuemos la conversión en ingles no hay problema.

[Nico]

OK!

Tal vez la API key no esta bien configurada? Por las dudas podrías checkear este articulo que contiene algunos tips al respecto → Setting Up Your Google Maps API Key.

Por otro lado si bien pude encontrar algunos hilos viejos donde mencionan problemas con Divi y Google Maps, no he podido identificar ninguna solución concreta o bug logueado al respecto.

Saludos,
Nico

[Nico]

Sure Dean,

I’ve already escalated your request to a developer who will be able to provide the necessary SQL query for the clean up! Will share it with you when ready 🙂

Best,
Nico

[Nico]

Antonio,

Gracias por dejarlo activo! Por lo que veo es un problema con javascript (si abrís la consola del navegador vas a poder ver los error).

Como siguientes pasos recomendaría primero cambiar el tema a uno default (Tweenty Sixteen por ejemplo) y volver a comprobar si el error sigue presente, en caso de que si desactivar los plugins uno a uno y ver cual esta generando el conflicto. Como te comentaba anteriormente yo lo checkie con un tema default y únicamente nuestros plugins activos y funciona correctamente, por lo cual me inclino a pensar que esto puede deberse a un conflicto.

Saludos,
Nico

[Nico]

Thanks for the heads-up Oliver!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

See you around next year 😉

Best,
Nico

[Nico]

Hi there Oliver,

Thanks for getting in touch with us!

While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if that works for you,
Best,
Nico

[Nico]

Hey Doug,

Let me say you did an excellent job here! Testing for conflicts is the first step to troubleshoot any issues like this one. This is why having a staging/dev site is so important 🙂

Regarding the other issues, I see Andras is helping you out already on that. Hopefully he will help you out finding a proper solution soon!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Barback,

Thanks for getting in touch with us!

I was reviewing this and found a known bug affecting the form and outputting an error message in the tickets form (in the event list or in the single event screen). The fix for this issue will be released in the next maintenance release (4.3.5) coming out next week (if everything goes as planned).

If you can wait for the update I can try to downgrade the plugins and see where this started, hence find a ‘safe’ version of Event Tickets Plus to use for now.

Please let me know about it,
Best,
Nico

[Nico]

Hey @nurenu,

Thanks for getting in touch with us! I can help you on this 🙂

As you mention, this information should be shown in a pop-up and not under the event title. It looks like a theme conflict.

My guess is the conflict might be in the child theme. Can you disable it and just leave the Jupiter base theme active and re-check? If this doesn’t show any different result, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Thanks,
Nico

[Nico]

Hey Mike,

Thanks for following up! I just tested importing the event you point out from Facebook an the image is import and set correctly. Moreso I run the import several times and the image is not going away.

I’m curious if this is working for new events but not updating existing events without the featured image. Do you notice the same behaviour for new events? I mean imported after 4.3.4 was installed.

Can you please let me know what’s your setting for ‘Event Update Authority’ in WP-Admin > Events > Settings > Imports?

Maybe this has to do with your Update authority setting? If you can check this setting it will help troubleshooting the issue!

Thanks a lot,
Nico

[Nico]

Sorry Matt, couldn’t get to this today! I’ll review this tomorrow and will let you know about it!

Best,
Nico

[Nico]

Hi there Marie,

Thanks for getting in touch with us! I’ll help you out on this, although we cannot help much on theme customization.

I’d start by setting the calendar default view to ‘photo view’. You can hide some/all event details (title, description, etc) via CSS and just leave the picture. One that’s done you can insert the next upcoming event before the grid is shown. Do you think something like this would work?

One more thing if you are not planning to make this customization in the calendar page, you can use the tribe_get_events function to query events and just output their featured image if any. This article explains how that works → Using tribe_get_events.

Please let me know about it,
Best,
Nico

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