Nico

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Viewing 15 posts - 1,756 through 1,770 (of 6,506 total)
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  • in reply to: hide community visibility to group #1205017
    Nico
    Member

    Hi there Aaron,

    Thanks for getting in touch with us! I can help you on this 🙂

    For this you can use a snippet like this one, Exclude Category. You would need to add a conditional to test if the user is in group A or B and modify the query accordingly!

    Please let me know if the above helps or you still need further assistance,
    Best,
    Nico

    in reply to: Bulk delete old events #1205016
    Nico
    Member

    Hi there Dean,

    Thanks for getting in touch with us! Glad to help a long time customer 🙂

    Have you tried using Bulk Delete Plugin? It worked pretty well for me in the past. If this doesn’t help I can give the SQL query a try. In any case be sure to back up the database before the cleanup!

    Cheers,
    Nico

    in reply to: No se ve el texto al escribir en el campo descripción. #1204890
    Nico
    Member

    Hola Antonio, como estas?

    Al momento veo que el editor visual esta deshabilitado, por lo cual el problema no esta presente en la pagina. He hecho una contra prueba en mi sitio local usando el editor visual y el theme 2017 y puedo confirmar que el texto es visible como cuando no uso el editor visual.

    Podrías activarlo momentanamente o activarlo en un sitio de pruebas para poder comprobarlo? Probablamente se daba a un tema de CSS como comentas.

    Saludos,
    Nico

    in reply to: Venue name #1204884
    Nico
    Member

    Hi there Bryan,

    Thanks foe getting in touch with us!

    Let me start by saying I’m not quite sure of the origin of the issue. So let’s troubleshoot this a bit:

    – If you remove the venue website, Does anything changes?
    – When you edit the venue, is the venue name present in more than one field?
    – Finally, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Please let me know about it,
    Best,
    Nico

    Nico
    Member

    Hey Mark,

    Thanks for getting in touch with us!

    I think the best for this case would be to contact the theme support and ask them which is the best way to do this. We have some old threads on this same subject.

    If they don’t have a recommended way of doing this, I’d say the best way would be to create a new custom template to render event pages. This template would include a conditional to add the sidebar if the current view is ‘single-event’.

    Please let me know about it,
    Best,
    Nico

    Nico
    Member

    Hi there Bill,

    Thanks for getting in touch with us and for fully describing your tests so far!

    The process is to actually create a new order in the back-end, and then manually reduce the stock. Josh’s replay here explains this with a bit more detail here → https://theeventscalendar.com/support/forums/topic/adds-tickets-to-event-when-manually-adding-an-order/#dl_post-1019925

    Regarding the stock of cancelled/refunded orders, take a look at this article → How to Refund or Cancel a Tickets Order.

    I’m not sure about the stock discrepancies you point out. As you made various tests I’m not sure where that might come from.

    Please let me know if this helps,
    Best,
    Nico

    in reply to: Issue: Categories get reset with each import #1204809
    Nico
    Member

    Hi there Seth,

    Thanks for getting in touch with us on this!

    Can you please let me know from which source you are importing events from (Google Calendar, Facebook, MeetUp, etc)? If you can share the source URL in a private reply that would be great too. Once I have this info I’ll try to reproduce this and see if it’s a legit bug.

    Please let me know about it,
    Best,
    Nico

    in reply to: Canceled: Translating the ticket emails #1204802
    Nico
    Member

    Hey Katja,

    Thanks for getting in touch with us and for the heads-up about the resolution of this issue 🙂

    I understand this is now fully working for you, right? Can you please confirm you are all set here?

    Best,
    Nico

    in reply to: Facebook Group Calendar Events Question #1204795
    Nico
    Member

    Hi there Gary,

    Thanks for getting in touch with us!

    Can we push group events from FB over to the events calendar on my website?

    Yes, Event Aggregator allows imports events from pages, groups or individuals. Please note these events need to be public in order to be imported to the site. You can create a scheduled import to fetch events from the FB group regularly.

    Have you tried importing from the group you mention? Can you send me the group URL so I can do a test import for you?

    Please let me know about it,
    Best,
    Nico

    in reply to: Event Calendar/Tickets CSV Import #1204719
    Nico
    Member

    This reply is private.

    in reply to: Unable to create or save tickets #1204709
    Nico
    Member

    This reply is private.

    in reply to: Map page Categories remove issue #1204703
    Nico
    Member

    Hey Mark,

    Add this codes to your theme’s (or child theme’s) functions.php file and use the shortcode [tribe_user_events] to display the current user events list:

    /* Tribe, shortcode to display user events [tribe_user_events] */
    function tribe_do_user_events ( $atts ) {

    if ( $user_id = get_current_user_id() && function_exists('tribe_get_events') ) {

    $events = tribe_get_events( array(
    'author' => $user_id,
    'posts_per_page' => -1,
    'start_date' => date( '2000-01-01' ) // get all events!
    ) );

    if ( empty ($events) ) return 'No events for this user';

    $return_events = '

      ';

      foreach ( $events as $post ) {
      setup_postdata( $post );

      $return_events .= '

    • ' . $post->post_title . ' - ' . tribe_get_start_date( $post ) . '
    • ';
      }

      $return_events .= '

    ';

    return $return_events;
    }

    }
    add_shortcode( 'tribe_user_events', 'tribe_do_user_events' );

    Please let me know if this works for you, I’m afraid I cannot help much more as this is a customization particular to your project,
    Best,
    Nico

    in reply to: Extra markup but not sure why or how #1204650
    Nico
    Member

    Excellent! Thanks for confirming Darren 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Sheduled no deja de ejecutarse #1204232
    Nico
    Member

    Buenisimo Antonio! Tal vez para este caso lo mejor sea esperar 🙂

    No debería faltar mucho para la salida de las versiones 4.4 de nuestros plugins. De todas maneras agregue tu caso al ticket en nuestro sistema interno, por lo que vas a recibir un mensaje en este mismo hilo cuando el feature sea lanzado. Por ahora voy a dejar el hilo como ‘Pending Fix’, para que no se ‘auto-cierre’ por falta de actividad a las 3 semanas.

    Desde ya muchas gracias por tu paciencia,
    Buen finde,
    Nico

    in reply to: Fotos duplicadas #1204221
    Nico
    Member

    Excelente! Ya lanzamos la nueva versión incluyendo un fix para un problem similar en el que los imports de Facebook no asignaban bien las imagenes destacas de los eventos al correr luego del primer import.

    Si te parece actualiza The Events Calendar a la ultima version (4.3.4.1) y monitorea el sitio la semana que viene el sitio, luego de unos dias me avisas si todavía surgen duplicados.

    Saludos, buen finde,
    Nico

Viewing 15 posts - 1,756 through 1,770 (of 6,506 total)